Afrihost Uncapped ADSL Feedback (Pt2)

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HapticSimian said:
Afriman, please don't start ignoring posts like some other ISPs' representatives. ;)

Can you shed any more specific light on current conditions, given that traffic through JINX does not seem substantially higher than on Wednesday last week - or any preceding weekday for that matter - when we didn't see anything like the aggressive shaping you've currently got active? Further if I, who have not cracked a 100GB on 4Mb line this month, get shaped to a fifth of HTTP download rate and six point bloody two-five percent of P2P rate (not that torrents bother me at all), then what of people who have transferred multiple times more data than I have?

In short: what in blazes is going on?!
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I can't tell you more than the information which I have, which is that we're still seeing a spike in usage. Why that is, only our users know. We're shaping to manage the demand, and as far as I can tell performance should still be normal on real-time services.

I've also said a few times that I cannot read every single post in a thread, especially when there are quite a few posts in a short space of time. If you specifically want a direct answer from me, PM and you'll always get one :)
 
AfriMan said:
I can't tell you more than the information which I have, which is that we're still seeing a spike in usage. Why that is, only our users know. We're shaping to manage the demand, and as far as I can tell performance should still be normal on real-time services.

I've also said a few times that I cannot read every single post in a thread, especially when there are quite a few posts in a short space of time. If you specifically want a direct answer from me, PM and you'll always get one :)
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That's all good and well, but what worries me is that you're supposedly seeing this spike in usage with JINX reflecting pretty standard patterns. That is... odd, unless your network is seeing usage not aligned with prevailing trends - which would have me ask why - or you're just plumb running out of capacity. I further still don't see it as reasonable that accounts seeing rather light usage get reigned in to a fifth of their speed. Yes, browsing's fine, but downloading a driver or update is a glorious pain, and it's not been in the past.

What's changed?
 
HapticSimian said:
That's all good and well, but what worries me is that you're supposedly seeing this spike in usage with JINX reflecting pretty standard patterns. That is... odd, unless your network is seeing usage not aligned with prevailing trends - which would have me ask why - or you're just plumb running out of capacity. I further still don't see it as reasonable that accounts seeing rather light usage get reigned in to a fifth of their speed. Yes, browsing's fine, but downloading a driver or update is a glorious pain, and it's not been in the past.

What's changed?
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It's really impossible to answer that. Firstly, remember that we're only talking about IPC capacity, so Mobile Data has nothing to do with it. We're strictly talking about our capacity to break out of the Telkom network onto the MTN network. And the answer is that nothing has significantly changed that would have a noticeable impact on available capacity.

Having said that, there is no accounting for usage at any point in time. Yes, trends are helpful in distinguishing patterns, but sometimes usage spikes unexpectedly. Unless we analyze every packet - it's pretty much speculation.

I can tell you that the bulk of the traffic is still torrents. We're shaping as best we can to manage this, but that's where the demand seems to be.
 
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AfriMan said:
I can tell you that the bulk of the traffic is still torrents. We're shaping as best we can to manage this, but that's where the demand seems to be.
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Could P2P traffic not just be shaped heavily, leaving downloads alone? It's safe(ish) to assume legitimate content is being pulled via port 80, whereas torrents are mostly illegitimate content (please hold the linux distribution excuses).
 
XperiAnce said:
Could P2P traffic not just be shaped heavily, leaving downloads alone? It's safe(ish) to assume legitimate content is being pulled via port 80, whereas torrents are mostly illegitimate content (please hold the linux distribution excuses).
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We shape torrents to a fairly heavy degree before we touch HTTP downloads and we treat them differently even on the most aggressive policy. The idea is that even with shaping applied you can still get a good experience, still get your downloads (even much slower than usual) and have awesome internet at all times (and hopefully awesome-er most of the time).
 
Yeah my browsing is great. Downloads not so much. but I just wanna BF today... Off till next week.. Yay!!! So as long as my ping is sorted, I'll be a happy chappy. Ping is currently 10ms, so keep it up!! :)
 
Type RSA said:
Yeah my browsing is great. Downloads not so much. but I just wanna BF today... Off till next week.. Yay!!! So as long as my ping is sorted, I'll be a happy chappy. Ping is currently 10ms, so keep it up!! :)
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Awesome! Even if you're downloads are a little slower than usual, they'll still come through consistently :)
 
Afrihost...you guys need to either tell the truth or get more IPConnect....

Can't blame it on BBM going live this weekend ;)

*cause it didn't
 
Half a day on Afrihost - not bad - seeing jumps/spikes in speeds (between 30KB/s to 200 KB/s) - i dont like that but will definitely try and see the trend over 2 months.
Signed up in under 15 minutes and I also asked them about their cancellation policy which really means cancel before 25th of the month on their site with your login. simple
Mwebs on the other hand is a handful as depicted in my post here http://mybroadband.co.za/vb/showthread.php/561769-Mweb-Cancellation-Procedure
 
KalAl said:
Half a day on Afrihost - not bad - seeing jumps/spikes in speeds (between 30KB/s to 200 KB/s) - i dont like that but will definitely try and see the trend over 2 months.
Signed up in under 15 minutes and I also asked them about their cancellation policy which really means cancel before 25th of the month on their site with your login. simple
Mwebs on the other hand is a handful as depicted in my post here http://mybroadband.co.za/vb/showthread.php/561769-Mweb-Cancellation-Procedure
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You can definitely cancel your product at any time before the 25th - that's part of our no contracts promise.

Are you measuring the jumps/spikes on a torrent or download?
 
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