Afrihost Uncapped ADSL Feedback (Pt2)

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AfriMan said:
It looks like we're still shaping heavily, but it looks like it's not as heavy as it's been in previous days. A lot more people are unshaped than yesterday at this time, and we're hoping this trend will continue.
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Well I'm still shaped to hell - 2.8 Gb this month on a 1 Mbs line - what more (or in fact less) do I have to do to be at least shaped a bit less?
 
Shamus said:
Well I'm still shaped to hell - 2.8 Gb this month on a 1 Mbs line - what more (or in fact less) do I have to do to be at least shaped a bit less?
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Everyone is still getting shaped to heck.

I thought it would get better, but now it's just getting frustrating.
 
hawker said:
Everyone is still getting shaped to heck.

I thought it would get better, but now it's just getting frustrating.
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We are seeing a slight improvement, in terms of the number of people we're having to shape, but it's a gradual improvement. We hope it will continue to improve though.
 
AfriMan said:
We are seeing a slight improvement, in terms of the number of people we're having to shape, but it's a gradual improvement. We hope it will continue to improve though.
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Thanks for the continuous feedback, it can't be easy for you guys. :)
 
Type RSA said:
Can someone please give me the link to the old clientzone? All I am getting is the Beta version?? I want to unbundle my data and line and apply for the business account.
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You should be able to remove the /en/ from your clientzone link.

It may be a caching issue on your browser otherwise :(
 
Type RSA said:
Can someone please give me the link to the old clientzone? All I am getting is the Beta version?? I want to unbundle my data and line and apply for the business account.
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Eish. So many things are broken :D Including simple links.
 
Afrihost: What would the monthly price be on a 6Mbit biz uncapped account, can you supply a price with and without line porting? Ta!

reason: I only see 4 or 10Mbit
 
AfriGuy said:
You'll be charged a pro-rata fee based on the new account and price difference from the old account. The price for a 2Mbps Business account [bundled with line] is R597/ month.
The line speed will stay the same, it's just a data/ shaping change on our end :)
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I want the unbundled offer, my voice and line is with telkom - whats the cost per month then?
 
nihilist said:
Afrihost: What would the monthly price be on a 6Mbit biz uncapped account, can you supply a price with and without line porting? Ta!

reason: I only see 4 or 10Mbit
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6Mbps would go for R797pm - data only. There are drop down lists for some of the higher packages in each tier :)
 
hawker said:
Thanks for the continuous feedback, it can't be easy for you guys. :)
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It's what we're here for. The least we can do is give you feedback and updates where we can.

We know the situation is NOT ideal (<---- please take note Haptic Simian) ;)
 
Can you please give me directions on how to unbundle my current 2mb Home uncapped account to enable me to switch over to the 2mb Business uncapped account?

Thanks

** EDIT ** never mind, I found it. Thanks
 
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AfriMan said:
We are seeing a slight improvement, in terms of the number of people we're having to shape, but it's a gradual improvement. We hope it will continue to improve though.
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From this it seems there must be some criteria for who gets shaped and who doesn't - please tell us what that is.
 
Ok I have moved over to the 2mb Business Uncapped account. I would just like to confirm that I will be paying R597 and not R676??
 
Type RSA said:
Ok I have moved over to the 2mb Business Uncapped account. I would just like to confirm that I will be paying R597 and not R676??
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There may be a pro-rata fee for the Business upgrade on data for this month, but thereafter your should be billed the bundle amount on the first every month.
 
thomascmyk said:
Afriman, where is my reply to my pm's??
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Sorry man, I've got about 100 PM's in my Inbox from this morning, and MyBB only allows you to submit a reply very few minutes. It's taking me a while to get through. I promise I will answer every single query before the end of the day - just flooded with requests right now :(
 
AfriMan said:
There may be a pro-rata fee for the Business upgrade on data for this month, but thereafter your should be billed the bundle amount on the first every month.
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Sweeeet, and would I have to pay this from my credit card or will they debit my account for the pro rata amount?
 
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