Afrihost Uncapped ADSL Feedback (Pt2)

HapticSimian · Oct 2, 2013

AfriMan said:
I'm not at all opposed to venting, and by all means do so - I think you've got every right to express if you feel you're not getting what you're paying for.

My only contention would be that we really believe that we have a fair system and that it works on the most balanced view of what would best serve most clients. At the end of the day, we're in a forum where people possibly are more concerned with downloads than average users, for whom not getting real time services when they want or need it is a major concern. They like convenience of uncapped but don't really use bandwidth for anything other than realtime. A slow download here and there doesn't really concern them as much as getting their mail and being able to browse a website in a reasonable time. Some people may want to download 24/7 and never open their browsers except to use torrent magnets.

However we cater for other needs by offering products like Capped and Business DSL. If you really want full control over your product and want to determine your own experience, then there is an option. And if shaping is just an occasional irritation, you do also have 5 free Turbocharge sessions, and the ability to top up at a very cheap rate.

Just to rehash a couple of things:

The biggest single contribution to my ire is that this product of yours - one you seem to be alluding to perhaps not being the best fit for my needs - worked without reason to complain for a long, long time. My usage hasn't changed, the quality of your product has.
I also don't mind a slow download here and there; I mind a tiny download taking hours unless it's scheduled for 2am on a day your system decides not to shape 24/7.
On anything over a 1 mb line one does not need 100% throughput to maintain decent real-time experience. People who really do spend all their time emailing Youtube links to each other can still watch a video at a lower resolution if need be. I can, however, not shrink an Ubuntu ISO to 50 megabytes.

edit

That all said, I do see things are back to 50/50 as I posted this. Perhaps there is a glimmer...

kripstoe · Oct 2, 2013

AfriManGuy,

Is there no way to remove my old, unused 20GB+10GB prepaid account? At the start of a month it ALWAYS shows 30GB used, takes that into calculation hence the 18GB per day use as seen below. I've tried cancelling it, but it never goes away.

attienel · Oct 2, 2013

No Netflix for me tonight:

http://www.speedtest.net/result/3007450941.png

4mbps line

aimbot · Oct 2, 2013

shiram said:
Hi,

Why are newsgroup downloads crawling at 1-5 Kb/s on 4Mb uncapped? Is it only me? Literally none of my downloads have completed since Sunday's Breaking Bad finale.

Is it better for the Afrihost network if I use news.afrihost.co.za instead of international torrenting? My downloads are scheduled to run only between 10PM and 10AM, so I thought I was being a good citizen.

Thanks,

same on my side, since yesterday. I was expecting normal speeds between 12am-8am. Didnt get anything downloaded.
1 uncapped mb account

Type RSA · Oct 2, 2013

Can someone please assist..

I have no shaping tonight, but an extremely erratic ping on bf3 and 4 servers. Here is 2 traceroutes done one after the other...

Code:

Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2    40 ms    37 ms    28 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    41 ms    35 ms    32 ms  ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
  4    63 ms    65 ms    64 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    62 ms    59 ms    55 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    62 ms    39 ms    33 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   201 ms   183 ms   184 ms  core2.ams.net.google.com [195.69.145.100]
  8   213 ms   220 ms   229 ms  209.85.254.90
  9   337 ms   351 ms   372 ms  72.14.238.153
 10   351 ms   356 ms   358 ms  209.85.255.75
 11   320 ms   394 ms   228 ms  209.85.254.189
 12     *        *        *     Request timed out.
 13   186 ms   189 ms   188 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

2nd

Code:

Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     8 ms     7 ms     7 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    15 ms    13 ms    10 ms  ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
  4    11 ms    11 ms    10 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    10 ms    11 ms    11 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    11 ms    10 ms    10 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   206 ms   195 ms   202 ms  core2.ams.net.google.com [195.69.145.100]
  8   221 ms   186 ms   196 ms  209.85.254.90
  9   334 ms   330 ms   331 ms  209.85.253.249
 10   334 ms   339 ms   334 ms  209.85.255.85
 11   200 ms   199 ms   245 ms  209.85.255.49
 12     *        *        *     Request timed out.
 13   187 ms   187 ms   186 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

I am not sure what is causing the latency spikes...? Any help please?

AfriMan · Oct 2, 2013

kripstoe said:
AfriManGuy,

Is there no way to remove my old, unused 20GB+10GB prepaid account? At the start of a month it ALWAYS shows 30GB used, takes that into calculation hence the 18GB per day use as seen below. I've tried cancelling it, but it never goes away.

View attachment 73989

We can't get rid of it, but I can find out whether it's possible to hide it from your view. PM me the DSL username and your Clientzone username

AfriMan · Oct 2, 2013

Type RSA said:

Can someone please assist..

I have no shaping tonight, but an extremely erratic ping on bf3 and 4 servers. Here is 2 traceroutes done one after the other...

Code:

Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2    40 ms    37 ms    28 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    41 ms    35 ms    32 ms  ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
  4    63 ms    65 ms    64 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    62 ms    59 ms    55 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    62 ms    39 ms    33 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   201 ms   183 ms   184 ms  core2.ams.net.google.com [195.69.145.100]
  8   213 ms   220 ms   229 ms  209.85.254.90
  9   337 ms   351 ms   372 ms  72.14.238.153
 10   351 ms   356 ms   358 ms  209.85.255.75
 11   320 ms   394 ms   228 ms  209.85.254.189
 12     *        *        *     Request timed out.
 13   186 ms   189 ms   188 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

2nd

Code:

Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     8 ms     7 ms     7 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    15 ms    13 ms    10 ms  ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
  4    11 ms    11 ms    10 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    10 ms    11 ms    11 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    11 ms    10 ms    10 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   206 ms   195 ms   202 ms  core2.ams.net.google.com [195.69.145.100]
  8   221 ms   186 ms   196 ms  209.85.254.90
  9   334 ms   330 ms   331 ms  209.85.253.249
 10   334 ms   339 ms   334 ms  209.85.255.85
 11   200 ms   199 ms   245 ms  209.85.255.49
 12     *        *        *     Request timed out.
 13   187 ms   187 ms   186 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

I am not sure what is causing the latency spikes...? Any help please?

If it's before our network, it can only be on your exchange or on the line. Ping to your router looks fine, so it's not a background service congesting your local network

AfriMan · Oct 2, 2013

attienel said:
No Netflix for me tonight:

http://www.speedtest.net/result/3007450941.png

4mbps line

That's really horrible. Cape Town's actually not running to hot, so any chance there are other issues on your DSL? Can you PM me with a traceroute?

Type RSA · Oct 2, 2013

AfriMan said:
If it's before our network, it can only be on your exchange or on the line. Ping to your router looks fine, so it's not a background service congesting your local network

Yeah it is just weird though. Never really experienced exchange congestion before. Anything different in the way the Business accounts work?

Also, does gaming get priority on the Business accounts as well?

nerf · Oct 2, 2013

Type RSA said:
Yeah it is just weird though. Never really experienced exchange congestion before. Anything different in the way the Business accounts work?

Also, does gaming get priority on the Business accounts as well?

Do a ping to the exchange with the -t switch

let it run and paste here

eg

ping 105.236.3.1 -t

AfriMan · Oct 2, 2013

Type RSA said:
Yeah it is just weird though. Never really experienced exchange congestion before. Anything different in the way the Business accounts work?

Also, does gaming get priority on the Business accounts as well?

There is no priority on Business, you basically "contend" with yourself. You can set priority on your router's QoS (if it offers that feature - most do nowadays) otherwise your services will compete for available bandwidth.

Type RSA · Oct 2, 2013

nerf said:
Do a ping to the exchange with the -t switch

let it run and paste here

eg

ping 105.236.3.1 -t

All looking good to me??

Code:

Pinging 105.236.3.1 with 32 bytes of data:
Reply from 105.236.3.1: bytes=32 time=12ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=13ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=13ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254

Ping statistics for 105.236.3.1:
    Packets: Sent = 99, Received = 99, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 13ms, Average = 9ms

Could have left it longer...

nerf · Oct 2, 2013

Type RSA said:

All looking good to me??

Code:

Pinging 105.236.3.1 with 32 bytes of data:
Reply from 105.236.3.1: bytes=32 time=12ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=13ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=13ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=9ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254
Reply from 105.236.3.1: bytes=32 time=11ms TTL=254
Reply from 105.236.3.1: bytes=32 time=10ms TTL=254

Ping statistics for 105.236.3.1:
    Packets: Sent = 99, Received = 99, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 13ms, Average = 9ms

Could have left it longer...

Looks good do it for every hop till you find the bad one

Fatality07 · Oct 2, 2013

I've been a happy afrihost customers for 4 months now and this is my first issue, up to Sunday, everything was running perfectly. Since Monday everything besides browsing is battling.

Recreated the port and stablised the line but that hasnt helped.
my 4mb line is battling to steam 360p videos as well.
The shaping shouldnt effect youtube as it is classified as as a realtime service.

Torrents are at a standstill even though i am only shaped 6.25% for p2p traffic but downloads are not even breaking the 40kbps.
Something must be causing issues as i see lots of people complaining on facebook and here on the forums as well so I am not the only one experiencing issues.

Is there any feedback on the peering issue with MTN and telkom - http://mybroadband.co.za/vb/showthr...ngestion-is-causing-ADSL-problems-says-source

Is that what's causing the issues?

I'm not one to complain but this is frustrating when I cant even download at all on a 4mb line.

AfriMan · Oct 2, 2013

Fatality07 said:
I've been a happy afrihost customers for 4 months now and this is my first issue, up to Sunday, everything was running perfectly. Since Monday everything besides browsing is battling.

Recreated the port and stablised the line but that hasnt helped.
my 4mb line is battling to steam 360p videos as well.
The shaping shouldnt effect youtube as it is classified as as a realtime service.

Torrents are at a standstill even though i am only shaped 6.25% for p2p traffic but downloads are not even breaking the 40kbps.
Something must be causing issues as i see lots of people complaining on facebook and here on the forums as well so I am not the only one experiencing issues.

Is there any feedback on the peering issue with MTN and telkom - http://mybroadband.co.za/vb/showthr...ngestion-is-causing-ADSL-problems-says-source

Is that what's causing the issues?

I'm not one to complain but this is frustrating when I cant even download at all on a 4mb line.

Sorry that you're having a poor experience. You're right that shaping does not affect YouTube streaming, but the percentages represent the probable percentage of line speed you could achieve on torrents, not the amount lost due to shaping.

We have checked with MTN and we have been told that the peering issue mentioned in the article is not related in any way to our DSL provision.

Let's find out what's causing this issue though. Please PM me

droplet · Oct 2, 2013

i am lucky to get 1 to 2 mb/s on youtube. i switched to afrihost this month. 10mb uncapped

edit: speedtest runs at 6.95mb/s

edit 2: youtube streaming. it starts briefly at 4mb and then drops quickly to a sustained 1mb with small fluctuations. not able to watch without buffering

Nosotros · Oct 2, 2013

I'm on a 4Mbit uncapped account currently. Last month ended with ~130GB consumed. So far, the daily average this month is 2GB/day. My account is on 75%/75% shaping...is there any reason for such severe shaping? Am I going above the threshold of usage for a 4Mbit account?

kripstoe · Oct 2, 2013

Nosotros said:
I'm on a 4Mbit uncapped account currently. Last month ended with ~130GB consumed. So far, the daily average this month is 2GB/day. My account is on 75%/75% shaping...is there any reason for such severe shaping? Am I going above the threshold of usage for a 4Mbit account?

No shaping = 100/100, so 75/75 isn't that bad. I've been on 18/6 for... goodness knows.

AfriPeople, I think you need to clarify shaping in ClientZone. Seems it confuses a lot of people.

Reaper84 · Oct 3, 2013

Still shaped to 6% on my downloads. Been over 48 hours now I think. Afrihost are cleary wanting me to leave. Is it just me or is PE a problem again?

Brenton · Oct 3, 2013

So I got up at 5 am and Shaping Policy is still : 12.5% Download/ 6.25% P2P. Torrent (as a test) I get 16-24 kB/s on a 10MB line. And there is a constant blaming of others. It's people who torrent 24/7 or it's at the exchange.

If enough people call it a duck, then it's a duck. There is some wrong with service provided by AfriHost.

Join the MyBroadband community

Get started

Afrihost Uncapped ADSL Feedback (Pt2)

Honorary Master

Expert Member

Member

Active Member

Expert Member

Afrihost Representative

Afrihost Representative

Afrihost Representative

Expert Member

Well-Known Member

Afrihost Representative

Expert Member

Well-Known Member

Senior Member

Afrihost Representative

Expert Member

Member

Expert Member

Expert Member

Member