Afrihost Uncapped ADSL Feedback (Pt2)

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hawker said:
frobbertze2 said:
And ths here is exactly what confuses the hell out of me. How can 1 person be shaped to death and another have full speed connecting to the same ipc.
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I'm 25/12.5 :/ (Pretoria)
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Pretoria as well, but if I go via grubscrew's post, centurion is running full speed. They all run through joburg ipc if I am not mistaken.
 
frobbertze2 said:
Pretoria as well, but if I go via grubscrew's post, centurion is running full speed. They all run through joburg ipc if I am not mistaken.
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Ok my torrents have started to drop a bit, according to the clientzone I am now on 75% Download/ 75% P2P I have done 16.5gb for the month.
 
frobbertze2 said:
Pretoria as well, but if I go via grubscrew's post, centurion is running full speed. They all run through joburg ipc if I am not mistaken.
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Which IPC do we use?



Grubscrew said:
Ok my torrents have started to drop a bit, according to the clientzone I am now on 75% Download/ 75% P2P I have done 16.5gb for the month.
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I've done 16.2 so far this month and now shaped 25/12.5
 
Where do you see how much you are being shaped? I cant find anything in clientzone.
 
hawker said:
Which IPC do we use?


I've done 16.2 so far this month and now shaped 25/12.5
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Joburg as well, but according to the reps here usage does not play a role in when you get shaped. As far as I understand it does in how much, but I could be wrong there as well. This does not explain why some people are completely unshaped and others are still shaped on the same ipc.
 
lilggg said:
Where do you see how much you are being shaped? I cant find anything in clientzone.
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Are you using the beta clientzone? The shaping amounts are not available on the standard one. The standard client zone has a link to the beta, on wich you will find the shaping figures under the specefic account.
 
Got about 55GB down this weekend on a 4MB line regardless of shaping. Happy with that.
The so called real time services never gave me any issues, and pings were always good. So pretty much exactly what the account promises to be so far.
 
@Afriguy I logged an incident with your support desk as my p2p traffic does not go higher that 63kb/s on my 1mb line regardless of the seeds etc. and I got told by one of your support guys (Ronny) that this is normal for the package I am on? I was on MWEB 1 week ago and was getting a clean 98kb/s can you please comment on this?
 
I've been shapped at 18.8% http and 6.25 p2p traffic since last week sunday.
So this is day 8! getting over it. Torrents sit at 30kbps on my 4mb line!

I'm paying for a 4mb line and getting dialup download speeds for 8 days!
This is pathetic
 
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I had some very poor ping and download speeds on my xbox this weekend. It took me 12 hours to download the Return to Karkland DLC for Battlefield 3. It is around 2 gigs. And once I downloaded it, I kept on timing out when I tried to play online. And there is nothing wrong with my line. I can play CoD just fine on my PC. And I can max out my line speed with downloads. So I think some ports aren't getting priorities.

Otherwise, download speed were good this weekend.
 
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Zertop said:
I know this might sound a bit obscure, but if I were to download or copy Local Content via my public IP, would it count towards my data usage.

For Example, if I copy a 600MB File over WEBDAV on my local network (the same network on which the webdav server is) using my public IP as the webdav server, will that 600MB count towards my uncapped data?

I have always used a custom DNS to resolve my webdav server hostname to my local server while on my home network, but this no longer works due to this: http://mybroadband.co.za/vb/showthread.php/564495-Custom-DNS-Spiking-Pings?p=11284615

Reading this, I see that im useless at explaining what I mean :P Hope it comes across right.
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Anything copied over your LAN won't count at all, we only count traffic running out of your router to the interwebz :)
 
Type RSA said:
Guys, just a heads up for anyone wanting to move to the business uncapped "unshaped" accounts. It is not all joy over there. As some of you might know, I moved onto the business uncapped 2mb account during the week, as I could not take the shaping on the home accounts anymore. I want to warn anyone that thinks it will be a good move to really take a look at my post below..



SO PLEASE BEWARE! You will still not get what you pay for, even on the "unshaped" business uncapped package.
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Hi Type RSA

While I understand you haven't been getting the best experience with us lately - I really don't think it's fair to throw a blanket "don't use Business accounts" messaging around.
Our Business accounts are unshaped, 24/7 - if we see clients experience issues from there it's a separate issue entirely and something that we'd need to look into. We have a lot of very happy Business Uncapped users who aren't seeing the same issues you are.

If you are still seeing slow speeds on your account then I'd really like to investigate and have this resolved for you.
 
Fudzy said:
Can Afriman confirm when more bandwidth will be allocated to all the new users?
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The bandwidth is always there :) Are you maybe getting this confused with shaping?
If so, the trends do seem to be improving, bit by bit :)
 
Malooga said:
Can I use my afrihost details at a friend's place to test his connection? He is with another isp
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Of course you can :)
Just remember that the Uncapped accounts only allow for one connection - so you'll need to disconnect the account at your place before authenticating at your mates place.
 
frobbertze2 said:
I just want to make sure I understand the Afrihost shaping policy completely. All accounts remain completely unshaped until the network comes under pressure. When this happens all home uncapped accounts are shaped to some degree, depending on the usage patterns of the specefic account. The reason I am asking this question is because a lot of users seems to experience this differently.

My account is usually unshaped between 12 at night and 8 in the morning, while a few users on the forums seems to be shaped 24/7 for the last week.

Two weeks ago,even before the ios update and the gta update I was expereincing the exact same issues as well, but it seems to have dissapeared since then. I think were all the confusion is coming in is in the fact that not all users are sharinb the same experience, and it does cause quite a bit of frustration for everyone involved. Surely if the network usage has spiked over the last week, everyone should be affected, although to a lesser degree on your shaping policies.

If someone could still be unshaped dependimg on their usage pattefn I think that should be confirmed as well. A bit more claritynon what could cause someone to beshaped so badly would also help some people at least know why their account is being affected so badly while others are having no shaping applied. According to the reps this is not usaged based, so I am sure it causes a lot of confusion for everyone as well.

My last comment to the reps would be this. If shaping only comes in when the network starts seeing heavy traffic, it does seem a bit strange that my account gets unshaped at 12 and shaped again at 8. This could be my perception, because I base it one downloads I leave running over nigjt. It starts picking up at almost exactly after 12 and starts slowing down at 8 in the morning. It does seem a bit strange from my perspective that the network would fluxuate at exactly those times.

I think if some of these issues could be clarified, everyone could at least know where they stand currently with their Afrihost accounts. I understand the recent usage on the Afrihost network was unexpected, but currently it feels like many of the forum users are just getting more confused and frustrated as time goes on.
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Hi

Our shaper is definitely working correctly - it's entirely dependant on the region and the amount of shaping being applied.
In an ideal situation - we shape very lightly on the smallest amount of clients as absolutely possible. At the moment though, we're applying more shaping that we'd ever like to see :(

We'll have more feedback coming on this soon though - I'm sure the current shaping we're seeing can only improve from here.
 
Zertop said:
Okay, so I am going to try explain my understanding with the help of this picture:

1031Y.jpg

COPYRIGHT ZERTOP BTW :P

Anyway, as you can see, different cities have different amounts of bandwidth dedicated to each of them. Each city has a dedicated IPC which controls which clients get what bandwidth etc etc. These IPC's are controlled independently from the "BIG SHAPING BOT OF DOOM", which means that the "BIG SHAPING BOT OF DOOM" can shape clients in different areas to a greater or lesser extent than other, less busy, areas.

For example, if (for some reason), everyone in Cape Town was downloading stuff and maxing out CPT IPC, while everyone in Jo-Burg was having a braai instead of downloading; shaping would be applied as such. Clients in Cape Town would be shaped, as there is a great demand, while clients in Jo-Burg wouldn't, as there is no demand on the IPC.

Another factor which contributes to irregular shaping are peoples line speeds. Lets say I have a 10Meg line, and you have a 1Meg line. Lets, for the sake of this example, say we both downloaded the latest "Linux Distro" (:whistle:), which has a size of 5GB. If it were needed... you will be shaped to a greater degree than I would, as a 10Meg account should be able to download more in the same time frame than a 1Meg account should.

This is how I believe the shaping system works... @Afriman - correct me if I am wrong.
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It's each region :) So North, East and South IPC. Other than that, what you've mentioned above is pretty correct :)
The shaping is completely dynamic, based on the region too.
 
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