guys remember not to download the new IOS update through itunes( new one came today) , rather do it from the device , don't want to waste that bandwidth
Its only 14MB through OTA - hopefully people use that instead of the 800MB one from itunes
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Afrihost Uncapped ADSL Feedback (Pt2)
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Its only 14MB through OTA - hopefully people use that instead of the 800MB one from itunes
TwilightWalker
Well-Known Member
Hey Afriman, after logging a ticket in the clientzone how long does it take to get an update? I have been waiting for about a day now.
That is pretty strange. We definitely do not shape YouTube but I do recall there was something iffy on your shaping settings when your torrents were not being shaped.
Maybe we need to look further into this. Drop me another PM please about this
You'll need to drop me a PM and remind me - I'll check as soon as Telkom's portal comes back up (been down since the a.m. today )
It depends on the department - but we're currently a little swamped. We've got a new batch of people in training right now, so hopefully the turnaround is going to improve a great deal shortly
Drop me a PM and I'll see if I can speed things up for you
Its only 14MB through OTA - hopefully people use that instead of the 800MB one from itunes
Mine showed me 1.2GB vs 17MB
Definitely not worth doing the iTunes thing - especially if you're on Mobile Data
pouroverguy
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Shaping continues in the south. What capacity are you talking about ?
Wolfling
Well-Known Member
I am still being shaped. Had to upgrade Adobe Flash reader just now and it took 30min+. I see I am on 25% shaping for downloads and my usage is only 10GB to date.
Normal browsing (the supposed realtime services) are also crawling.
This has been going on for months now. Now there is a December freeze, meaning we will probably only see the next increment sometime in February.
I am paying more for this than what I was paying for others and getting worse service. Sorry this is not acceptable anymore.
TwilightWalker
Well-Known Member
It depends on the department - but we're currently a little swamped. We've got a new batch of people in training right now, so hopefully the turnaround is going to improve a great deal shortly
Drop me a PM and I'll see if I can speed things up for you
PM sent. Thanks.
pjjdp
Expert Member
That is pretty strange. We definitely do not shape YouTube but I do recall there was something iffy on your shaping settings when your torrents were not being shaped.
Maybe we need to look further into this. Drop me another PM please about this
Hi,
I will do some streaming this weekend and other testing. Afriguy also had to reset my shaping yesterday as it was stuck on 6.25%.
We need to have a serious chat with your shaper, it seems that it does not like me for some reason.
We are definitely seeing pretty much everyone being unshaped in the South. If you're still shaped, then we need to check your account ASAP.
Drop me a PM please
Hi,
I will do some streaming this weekend and other testing. Afriguy also had to reset my shaping yesterday as it was stuck on 6.25%.
We need to have a serious chat with your shaper, it seems that it does not like me for some reason.
Maybe it reads this thread
Sounds like this is not a shaping issue at all. Have you done any troubleshooting with our support team?
Wolfling
Well-Known Member
No I have not done any recent testing. Last time I went through that hoop (end of October), it wasted 2-3 days worth of productive working time and I got no real improvement out of it, just a lot of virtual 'sorry' shrugs. I work on a per-hour basis, so I dont get paid for the time I spent troubleshooting the internet. In fact it is a dead loss to me.
I am just reporting what I am seeing and experiencing. Right now it seems the browsing is back to almost acceptable and I am not downloading anything so cant comment on that. However earlier this morning speed was non-existent.
Note: I am not dead-set against testing. Just from experience, its a waste of my time with no real results, and 'Time is Money'. Got burned that way to many times.
Orihalcon
Expert Member
It takes all of 5 seconds (maybe 20 if you're a slow typer) to execute a tracert...
Run one and see what the pings look like?
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Orihalcon
Expert Member
@Afriman
You got a pm regarding shaping in the South. Also been stuck on 18.5 / 6.25 for weeks now...and if everyone is unshaped at present...
You got a pm regarding shaping in the South. Also been stuck on 18.5 / 6.25 for weeks now...and if everyone is unshaped at present...
Wolfling
Well-Known Member
There. It actaully takes a bit more than 5 seconds, maybe a minute, to wait for the tracert to complete, and then to open the post, cut and paste and submit, but I get your point.
However I got the impression from AfriMan's post that this would rather be a 'Send us a PM and we will contact you to switch off your modem and play around with it for a while and then point the finger at Telkom' session.
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