Afrihost Uncapped ADSL Feedback (Pt3)

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I got a movie on download. Eta 8 days. At this rate Web Africa capped is gonna finish it for me.
 
Wouldn't gifs and jpegs be counted as realtime? This page has about fifteen jpegs that I can see from the source code. Also, to Mr http download is perfect for me, what speeds are you getting on what speed line, have you ever used an ISP besides afrihost and were/are you admitted to a phsychiatric hospital?

Huh? :confused:
 

I was referring to this guy:
Guys, I am also a Home Uncapped AH account holder.

Their account is the best compared to the rest of the ISP's that I have tested in various nearby locations for the price. Shaping is minimal during daytime hours, and is often unshaped during the night/early mornings.

If you download http and streaming during the day the speeds are quite acceptable.

Cut them some slack guys. Give them some time since the whole MTN thing blows over, and I believe that we can expect awsesomeness very soon again!

And I consider jpg and gifs as realtime traffic. You can also inspect a web pages source code to see what is on a page, allowing me to point out how many jpg there are on the page.
 
@AfriMan, I made a mess up trying to change from 2mbps uncapped bundle to a 2mbps capped 50GB bundle.

How do I fix it, items are greyed out now and before, which is why i made the bungle.

AH 1mbps uncapped.jpg
 
So anyone else experiencing download issues last night (Sunday evening)? I could not even download a 5MB file from getgames.com. Just trying to figure out if it's my line specifically or a general issue for Cape Town users perhaps.

My first Speedtest ran OK last night with a ping of 99. Thereafter the page would not load when I wanted to retest with my FNB and then AH account again.

I'd need to see some more information to see what the problem could be. If you were having similar issues with your alternate ISP account, I would think it could be line or exchange related :(
 
I am a firm believer in that everybody can voice their opinion.
So here goes.

How does he get minimal shaping on his account?

.
Do you agree that is an inaccurate statement?
Do you agree that in fact AH shapes all downloads to its fullest from 06:00 - 22:00 and that 12.5% and 6.25% leaves you with very little line speed for downloads during that time period and that dynamic shaping from 22:00 rarely lifts before 02:00 or do you classify that as light shaping?

Lets talk figures.

My 4Mbps line = 3400kbps on a speedtest.
3400kbps /8 = 425kB/s. That is what I should get on downloads.

Now apply AH light shaping and you get :
425kB/s * 12.5% light shaping from 06:00 - 22:00>

53.1kB/s for Http downloads and about 26.5kB/s for P2P

Now please explain to me how do you see that as light shaping?

There is no way to define "minimal". That's based on his experience and priority. If what he's communicating is that shaping does not diminish his overall experience, then I would say that's a valid statement.

We shape from 7:30 to 10pm at a set value for all Uncapped users, thereafter we shape dynamically. That means many users are immediately unshaped, and some are shaped to a much lesser degree at 10:01pm and from there we dynamically unshaped based on realtime demand. Some users may take longer to be unshaped if they are classified as heavier users, and there is no set time for the entire network to be unshaped - it depends on demand.
 
+1

My opinion
I call BS on this "testing the network" phrase that's been used here for the past month.

I think Afrihost has reached capacity on their network and is near meltdown after all the freebies they gave earlier this year and end of last year

Crippling the Uncapped accounts is what is keeping the Capped accounts going.

I would not be surprised if they do away with Uncapped altogether and only have Capped accounts ranging from Home to Business

Only 10 sleeps before I see the back of this company

Definitely not the case. My experience is that adding more and more capacity is not going to be sustainable. We reached a point where we would have had to increase prices in order to justify adding even more capacity, or look at ways to better manage what we have to deliver the best experience possible. If the growth in capacity was in line with growth in clients, that would be fine, but we're subsiding the upgrades which means it's then difficult for us to review pricing and offer other promos like Mystery Discounts.

Previously we saw demand and contention sullying user's overall experience on Uncapped, even affecting Real time services. We felt a better approach was to more actively manage shaping during the peak period, so that we could ensure a good realtime experience for Uncapped, and then allow a good window for heavier downloading or torrents.
 
@Afriman, then tier your products (see MWEB premium) and in stead of so heavily shaping everyone at least burst low profile users who subsidise those looking to download the internet all day.
 
@Afriman, then tier your products (see MWEB premium) and in stead of so heavily shaping everyone at least burst low profile users who subsidise those looking to download the internet all day.

+1

For instance my consumption is low but I would be willing to pay extra for network priority.
 
+1

For instance my consumption is low but I would be willing to pay extra for network priority.

We're hoping to avoid a complex suite of products, especially that are heavily based on technical understanding of shaping and protocols. For the moment, we're of the mind that our Business and Uncapped offerings covers the broad spectrum.

If we were to look at an Uncapped product for the MyBB type user, how would you guys envision that it would work differently?
 
A straight shaper that doesn't discriminate at all would be just great. Something that would have low queue depths for best latency.
 
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We're hoping to avoid a complex suite of products, especially that are heavily based on technical understanding of shaping and protocols. For the moment, we're of the mind that our Business and Uncapped offerings covers the broad spectrum.

If we were to look at an Uncapped product for the MyBB type user, how would you guys envision that it would work differently?

Simple easy to understand entry level accounts for those first coming to ADSL. Then power user accounts with many tiered options for business and MyBBers, with choice based on consumption (uncapped) and priority (capped).
 
We're hoping to avoid a complex suite of products, especially that are heavily based on technical understanding of shaping and protocols. For the moment, we're of the mind that our Business and Uncapped offerings covers the broad spectrum.

If we were to look at an Uncapped product for the MyBB type user, how would you guys envision that it would work differently?

6am to 5pm heaviest shaping, 5pm to 12am light shaping, 12am to 6am unshaped. I think this should be fair and by light shaping I mean 50% HTTP and 30% P2P. After all it is not a business account.
 
I disagree with the %/% shaping on a static basis. It's far too draconian for typical internet use. Burst profiles in stead (which means allocating enough resources which would drive up the cost understandably unless you lower the burst floor transfer rate or take some traffic types out of the equation) Use a dynamic length burst window with a rule-based window length (less use means longer burst window, meaning that if you don't try and download the internet you get essentially the same performance as a capped user but allow for some shaping under peak load conditions)

Dynamic shaping only works well if there is sufficient resource allocation.
 
Static % shaping is crap if you working from home the odd day or so.

Why not have something like the Business Optimisation for normal accounts, let it boost HTTP but disables all the other protocols.
The complaints here aren't from people because their torrents are slow, but because their normal browsing is affected.
 
"The complaints here aren't from people because their torrents are slow, but because their normal browsing is affected"

+1
Sums it up perfectly
 
6am to 5pm heaviest shaping, 5pm to 12am light shaping, 12am to 6am unshaped. I think this should be fair and by light shaping I mean 50% HTTP and 30% P2P. After all it is not a business account.

I think we all want to see less shaping, but simply opening up the flood gates at 6pm will almost certainly contend the network to such an extent latency will spike and the overall experience will be horrible :(
 
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