Afrihost Uncapped ADSL Feedback (Pt3)

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Napalm said:
Shaping is fine for the standard Uncapped accounts (they don't pay premium price, average to medium shaping is fine during office hours). Even with shaping on during daytime, the speeds shouldn't be too bad, with the After hours and weekends the "pipes" must be opened up to give some leeway.


Obviously the premium users must get full speed all the time. {getting their full Package speed at least 85% of the time, if their line is nice and clean}.
Click to expand...

I'm guessing by premium you mean Capped and Business. Ideally we want everyone to get a consistent experience, even Uncapped users. By managing contention through shaping, we hope to do that for Uncapped users so that can have realistic expectation of throughput on realtime services at all times.
 
Any known issues in Durban?

17ms pings to afrihost.com - all good
but getting like 20KB/s on a most normal HTTP international downloads.

4Mbit line, Biz Uncapped Afrihost
 
nihilist said:
Any known issues in Durban?

17ms pings to afrihost.com - all good
but getting like 20KB/s on a most normal HTTP international downloads.

4Mbit line, Biz Uncapped Afrihost
Click to expand...

Shouldn't be any issues in the Durban area, are all your downloads slow?
 
AfriGuy said:
Shouldn't be any issues in the Durban area, are all your downloads slow?
Click to expand...

Ech upon further investigation it would appeal to be my line.

Nice pings to Afrihost.com - leave ping running.
Pick up landline, Dial 1026
"When you hear the signal it will be.."
PING TIMEOUT
*hang up line*
Pings resume.

Tried a few times.
Time to hunt reboot the router, look for a new microfilter and see if that helps but it's probably my line.. proper vintage copper here, from about 1970-something.

InstaTelkomRust™
 
nihilist said:
Ech upon further investigation it would appeal to be my line.

Nice pings to Afrihost.com - leave ping running.
Pick up landline, Dial 1026
"When you hear the signal it will be.."
PING TIMEOUT
*hang up line*
Pings resume.

Tried a few times.
Time to hunt reboot the router, look for a new microfilter and see if that helps but it's probably my line.. proper vintage copper here, from about 1970-something.

InstaTelkomRust™
Click to expand...

Would usually point to a pots filter, even a noisy line :(
Sounds like you're on the right track with your troubleshooting though - sometimes swapping the jacks around on the wall helps too, for some unknown reason :p

Keep me posted!
 
Is there a problem between Durban and Johannesburg. I am getting good speeds (on SpeedTest) on international and Cape Town. The speed to my server at MWeb Business, as well as Mybroadband all really slow.

JHB
Last Result:
Download Speed: 56 kbps (7 KB/sec transfer rate)
Upload Speed: 745 kbps (93.1 KB/sec transfer rate)
Latency: 71 ms
20/8/2014 12:05:11

CPT
Download Speed: 8630 kbps (1078.8 KB/sec transfer rate)
Upload Speed: 828 kbps (103.5 KB/sec transfer rate)
Latency: 69 ms
20/8/2014 12:06:24

10Meg Bus Uncapped
 
Last edited:
Looks like MWEB problem.

C:\WINDOWS\system32>tracert www.news24.com

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.100.50
2 9 ms 9 ms 9 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 19 ms 19 ms 19 ms 41.181.221.218
4 20 ms 20 ms 19 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 43 ms 41 ms 41 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 41 ms 41 ms 40 ms ct-cr-2.za--rb-cr-1.za.mtnns.net [196.44.31.68]

7 40 ms 40 ms 39 ms 196.44.0.74
8 * * * Request timed out.
9 * * * Request timed out.
10 * 52 ms 193 ms vl-11-cpt-hscore-1.mweb.co.za [197.84.5.238]
11 * * 51 ms 196.28.178.66
12 * * * Request timed out.
13 47 ms 48 ms 47 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 49 ms 49 ms 48 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 48 ms 48 ms 51 ms 41-86-110-200.mweb.co.za [41.86.110.200]

Trace complete.
 
zs6cey said:
Is there a problem between Durban and Johannesburg. I am getting good speeds (on SpeedTest) on international and Cape Town. The speed to my server at MWeb Business, as well as Mybroadband all really slow.

JHB
Last Result:
Download Speed: 56 kbps (7 KB/sec transfer rate)
Upload Speed: 745 kbps (93.1 KB/sec transfer rate)
Latency: 71 ms
20/8/2014 12:05:11

CPT
Download Speed: 8630 kbps (1078.8 KB/sec transfer rate)
Upload Speed: 828 kbps (103.5 KB/sec transfer rate)
Latency: 69 ms
20/8/2014 12:06:24

10Meg Bus Uncapped
Click to expand...

I don't know of any core network issues. It may be an issue with the peering to the centre hosting that server, or perhaps just slow performance of the server in general. If speeds elsewhere are good, I would doubt that it's a throughput issue on the core network.
 
AfriGuy said:
Would usually point to a pots filter, even a noisy line :(
Sounds like you're on the right track with your troubleshooting though - sometimes swapping the jacks around on the wall helps too, for some unknown reason :p

Keep me posted!
Click to expand...

It looks like a MWEB problem.
 
AfriGuy said:
Very odd, could you paste up a traceroute here? I might be able to identify something here :(
Click to expand...

Here is the tracert to my server:

C:\WINDOWS\system32>tracert www.easytracking.co.za

Tracing route to www.easytracking.co.za [41.86.98.116]
over a maximum of 30 hops:

1 2 ms 5 ms 2 ms 192.168.100.50
2 9 ms 9 ms 10 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 23 ms 25 ms 20 ms 41.181.221.218
4 * 19 ms 23 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 23 ms 22 ms 26 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 * * * Request timed out.
7 42 ms 52 ms 37 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 39 ms 36 ms 37 ms postfix.wipronet.co.za [196.22.161.133]
9 26 ms 28 ms 28 ms tengig-0-0-0-3-vic-p-2.mweb.co.za [197.80.7.34]
10 34 ms 30 ms 35 ms vl-12-vic-hscore-2.mweb.co.za [197.80.5.254]
11 * * * Request timed out.
12 * * 45 ms 197-81-229-4.jhb.mweb.co.za [197.81.229.4]
13 23 ms 21 ms 22 ms 197-81-229-11.jhb.mweb.co.za [197.81.229.11]
14 52 ms * * 164.75.28.196.netactive.net [196.28.75.164]
15 31 ms 36 ms 35 ms mail.easytracking.co.za [41.86.98.116]

Trace complete.
 
dude plz help me, my line wit telkom but my isp is afrihost. evrytime i phone telkom the techies close my fault as repaired and all Afrihost is telling me " phone telkom..."

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\southbound>tracert afrihost.com

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * 2 ms 2 ms 192.168.0.1
2 69 ms 74 ms 74 ms 105-237-65-1-esr-lo.mtnbusiness.co.za [105.237.6
5.1]
3 87 ms 93 ms 117 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 96 ms 99 ms 97 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 80 ms 103 ms 104 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 102 ms 92 ms 100 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 92 ms 81 ms 95 ms 196.44.31.99
8 40 ms 41 ms 45 ms 196.30.1.53
9 42 ms 43 ms 44 ms 196.31.220.25
10 43 ms 46 ms 42 ms 196.31.63.206
11 75 ms 47 ms 37 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 51 ms 56 ms 59 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\southbound>


my speeds are very slow, latency around 70 - 80 ms local. intermittent connection since last week. i noticed telkom put me on a 10meg line but i lowered it back to 4 hoping speeds will improve but to no use
 
AfriGuy said:
Very odd, could you paste up a traceroute here? I might be able to identify something here :(
Click to expand...

Definitely not an Afrihost problem:

C:\WINDOWS\system32>tracert afrihost.co.za

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.100.50
2 39 ms 15 ms 24 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 24 ms 22 ms 23 ms 41.181.221.218
4 26 ms 27 ms 51 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 32 ms 21 ms 22 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 23 ms 20 ms 30 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
7 51 ms 63 ms 55 ms 196.30.1.39
8 40 ms 34 ms 27 ms 196.31.220.21
9 20 ms 19 ms 18 ms 196.31.63.202
10 21 ms 22 ms 23 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 37 ms 22 ms 20 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
C:\Windows\System32>tracert easytracking.co.za

Tracing route to easytracking.co.za [41.86.98.116]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.100.50
2 9 ms 9 ms 9 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 37 ms 19 ms 19 ms 41.181.221.218
4 20 ms 19 ms 19 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 23 ms 64 ms 23 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 19 ms 19 ms 19 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
7 26 ms 21 ms 29 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 20 ms * * postfix.wipronet.co.za [196.22.161.133]
9 32 ms 23 ms 25 ms tengig-0-0-0-3-vic-p-2.mweb.co.za [197.80.7.34]
10 * 21 ms 22 ms vl-12-vic-hscore-2.mweb.co.za [197.80.5.254]
11 22 ms 21 ms 22 ms 197-80-96-58.jhb.mweb.co.za [197.80.96.58]
12 29 ms * 24 ms 197-81-229-4.jhb.mweb.co.za [197.81.229.4]
13 * 21 ms 21 ms 197-81-229-11.jhb.mweb.co.za [197.81.229.11]
14 25 ms 21 ms 21 ms 164.75.28.196.netactive.net [196.28.75.164]
15 49 ms * 22 ms mail.easytracking.co.za [41.86.98.116]

Trace complete.
 
zs6cey said:
Here is the tracert to my server:

C:\WINDOWS\system32>tracert www.easytracking.co.za

Tracing route to www.easytracking.co.za [41.86.98.116]
over a maximum of 30 hops:

1 2 ms 5 ms 2 ms 192.168.100.50
2 9 ms 9 ms 10 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0.65]
3 23 ms 25 ms 20 ms 41.181.221.218
4 * 19 ms 23 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 23 ms 22 ms 26 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 * * * Request timed out.
7 42 ms 52 ms 37 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 39 ms 36 ms 37 ms postfix.wipronet.co.za [196.22.161.133]
9 26 ms 28 ms 28 ms tengig-0-0-0-3-vic-p-2.mweb.co.za [197.80.7.34]
10 34 ms 30 ms 35 ms vl-12-vic-hscore-2.mweb.co.za [197.80.5.254]
11 * * * Request timed out.
12 * * 45 ms 197-81-229-4.jhb.mweb.co.za [197.81.229.4]
13 23 ms 21 ms 22 ms 197-81-229-11.jhb.mweb.co.za [197.81.229.11]
14 52 ms * * 164.75.28.196.netactive.net [196.28.75.164]
15 31 ms 36 ms 35 ms mail.easytracking.co.za [41.86.98.116]

Trace complete.
Click to expand...

Ping to your router is pretty high, so I am guessing this is over WiFi. Might be best to test over a LAN cable so we can eliminate any WiFi interference.
 
exo said:
dude plz help me, my line wit telkom but my isp is afrihost. evrytime i phone telkom the techies close my fault as repaired and all Afrihost is telling me " phone telkom..."

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\southbound>tracert afrihost.com

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * 2 ms 2 ms 192.168.0.1
2 69 ms 74 ms 74 ms 105-237-65-1-esr-lo.mtnbusiness.co.za [105.237.6
5.1]
3 87 ms 93 ms 117 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 96 ms 99 ms 97 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 80 ms 103 ms 104 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 102 ms 92 ms 100 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 92 ms 81 ms 95 ms 196.44.31.99
8 40 ms 41 ms 45 ms 196.30.1.53
9 42 ms 43 ms 44 ms 196.31.220.25
10 43 ms 46 ms 42 ms 196.31.63.206
11 75 ms 47 ms 37 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 51 ms 56 ms 59 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\southbound>


my speeds are very slow, latency around 70 - 80 ms local. intermittent connection since last week. i noticed telkom put me on a 10meg line but i lowered it back to 4 hoping speeds will improve but to no use
Click to expand...

Looks to me like your exchange is probably congested. IF that's the case, lowering your line speed will probably not help much. Having a faster line might be better cos then you might get slightly more throughput, really depends on the demand on the exchange at the time.
 
running tracert exposes the problem. Its not the router or the exchange.

All goes well to a point routing overseas, and then it goes pear shaped. You get time outs.

Better today than yesterday.

For example from CPT MTN servers to ***uk-a.mtnns.net things go fine and then from ***uk-a.mtnns.net to ***uk-a.mtn.net for a wobbly
 
Last edited:
DeSLAM said:
running tracert exposes the problem. Its not the router or the exchange.

All goes well to a point routing overseas, and then it goes pear shaped. You get time outs.

Better today than yesterday.

For example from CPT MTN servers to ***uk-a.mtnns.net things go fine and then from ***uk-a.mtnns.net to ***uk-a.mtn.net for a wobbly
Click to expand...

Please post the whole trace so I can see more detail :(
 
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