Afrihost Uncapped ADSL Feedback (Pt3)

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AfriGuy said:
I think I've covered this a lot lately, AfriMan is on leave - coming back a little later this week. While we try to cover everything, all the time, it's not always possible.
Click to expand...


I have had 6.5% download shaping for weeks now. Waste of time even attempting to download as I get 6.5kb speeds and the guy I sent a message to tells me to buy capped data as it should solve the problem. Guess he is right.
 
4Mbps, Eastern Cape

International:

2540322496.png

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jupiter>tracert www.google.co.uk

Tracing route to www.google.co.uk [173.194.34.119]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 9 ms 105-236-8-129-esr-lo.mtnbusiness.co.za [105.236.
8.129]
3 31 ms 37 ms 25 ms 41.181.51.182
4 26 ms 26 ms 32 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 30 ms 29 ms 25 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 162 ms 162 ms 162 ms ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]

7 174 ms 173 ms 174 ms am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.18
3]
8 176 ms 175 ms 173 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
9 185 ms 181 ms 181 ms core2.ams.net.google.com [195.69.145.100]
10 171 ms 176 ms 182 ms 209.85.254.95
11 175 ms 182 ms 173 ms 72.14.238.69
12 177 ms 170 ms 170 ms 209.85.246.155
13 182 ms 181 ms 178 ms 209.85.244.241
14 171 ms 170 ms 170 ms 209.85.253.47
15 178 ms 178 ms 177 ms lhr14s20-in-f23.1e100.net [173.194.34.119]

Trace complete.

C:\Users\Jupiter>
Click to expand...

Zertop diagnostics:
Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 105-236-8-129-esr-lo.mtnbusiness.co.za [105.236.8.129]
3 20 ms 18 ms 88 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 69 ms 28 ms 37 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 27 ms 28 ms 28 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 27 ms 32 ms 26 ms 196.44.31.106
7 30 ms 30 ms 77 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 20 ms 19 ms 19 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 23 ms 23 ms 30 ms 197-84-7-2.cpt.mweb.co.za [197.84.7.2]
10 27 ms 28 ms 50 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
11 52 ms 20 ms 20 ms 196.28.178.66
12 27 ms 28 ms 26 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
13 28 ms 28 ms 124 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 51 ms 44 ms 35 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 27 ms 28 ms 29 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 8 ms 8 ms 105-236-8-129-esr-lo.mtnbusiness.co.za [105.236.8.129]
3 18 ms 18 ms 18 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 31 ms 30 ms 25 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 35 ms 32 ms 61 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 29 ms 39 ms 28 ms 196.44.31.106
7 164 ms 166 ms 168 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 173 ms 206 ms 174 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 161 ms 166 ms 162 ms linx-gw1.thn.ncuk.net [195.66.224.240]
10 165 ms * 166 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
11 163 ms 163 ms 170 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 20.0 megabytes in 3:16 seconds. (104.46 KB/s)

Local Speedtest
Downloaded 15.6 megabytes in 56 seconds. (283.82 KB/s)



Test End Timestamp
2014/03/18 13:15:14.26
Click to expand...

These results are rather pathetic.

My capped account: International.

2540338413.png

What is up Afrtidudes.
 
Last edited:
@AfriGuy, why has shaping been so bad over the past while? This month it's been especially bad. Are there network problems?
 
Bl1zz4rd said:
@AfriGuy, why has shaping been so bad over the past while? This month it's been especially bad. Are there network problems?
Click to expand...

We're seeing high demand on our network in the South - we're waiting for additional capacity to have this fixed up though.
 
Last edited:
Additional capacity? If so, do you have any kind of time frame for the implementation?

I assume the high demand is at least in part due to more and more people moving to Afrihost due to their good deals. And the deals are good. That's why I moved from a competitor. Hopefully Afrihost continues to upgrade their network in keeping with increased demand from consumers, so that existing customers don't see decreased service levels as is the case currently. I've made a point of moving to what appeared to be a very good, highly-rated ISP, now I feel that ISP needs to make a point of ensuring that I don't regret that decision.
 
Experincing no internet at the moment. Started at about 12pm today. Cape Town region. Not sure if its Helkom or possible Afrihost issue. #using my phone.
 
Bl1zz4rd said:
Additional capacity? If so, do you have any kind of time frame for the implementation?

I assume the high demand is at least in part due to more and more people moving to Afrihost due to their good deals. And the deals are good. That's why I moved from a competitor. Hopefully Afrihost continues to upgrade their network in keeping with increased demand from consumers, so that existing customers don't see decreased service levels as is the case currently. I've made a point of moving to what appeared to be a very good, highly-rated ISP, now I feel that ISP needs to make a point of ensuring that I don't regret that decision.
Click to expand...

Correct, sorry - I've edited my post now :)
 
Bashley said:
Experincing no internet at the moment. Started at about 12pm today. Cape Town region. Not sure if its Helkom or possible Afrihost issue. #using my phone.
Click to expand...

Oh no :(
Are you not able to authenticate at all? Does your router have a sync?
 
AfriGuy said:
If your account is bundled you'll need to un-bundle first. If you're still having troubles with this drop me a PM and I'll help you out.
Click to expand...

For what its worth - I also got an error last night, but it seems it all went well.

I would suggest the user check for the SMS before reporting an issue?
 
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