Afrihost Uncapped ADSL Feedback (Pt3)

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lord_spaceman said:
Is it just me or has Afrihost been slow lately? I'm talking about the last two weeks or so. I have a 2MB line and a 2MB uncapped Afrihost account and the performance on it lately has been poor.

Games have terrible ping (Battlefield 3, DOTA2) and HTTP downloads in general have been slow. Anyone else experiencing this?

Even their Turbo Charge thingy doesn't help much with pings. (but there is an improvement).

Durban.
Click to expand...

I've been having a fantastic or might I say awesome experience with gaming. My ping sits at between 18- 27 ms on local servers and obviously will vary on the actual server I'm connecting to but overall I'm chuffed with responsiveness from gaming and I hardly experience any lag on my side. I'm in the East as well and have a 1 Mb uncapped account. Keep it up Afrihost ;) :) I'm sure you experiencing some sort of exchange congestion but I'm just taking a wild guess. Sure Afriman will kindly be able to assist you :)
 
lord_spaceman said:
Tracert to www.google.co.za:

1 1 ms 1 ms 1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 10.0.0.2
3 * 74 ms 75 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.11.65]
4 106 ms 114 ms 150 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
5 290 ms 262 ms 148 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
6 105 ms 97 ms 98 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
7 * 137 ms 128 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 280 ms 221 ms 236 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
9 274 ms 226 ms 204 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.109]
10 416 ms 398 ms 440 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
11 351 ms 318 ms 269 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
12 266 ms 264 ms 244 ms 195.66.224.125
13 369 ms 307 ms 323 ms 209.85.245.112
14 336 ms 347 ms 303 ms 209.85.253.94
15 200 ms 241 ms 239 ms 72.14.232.134
16 305 ms 319 ms 324 ms 72.14.238.215
17 * * * Request timed out.
18 331 ms 364 ms 392 ms wg-in-f94.1e100.net [173.194.78.94]

Trace complete.
Click to expand...

Network is down for maintenance in some parts ;) :D I'm not entirely sure what's going on here.
 
lord_spaceman said:
It's really just game ping thats really really bad. Just finished another game of DOTA 2 and got pings between 400 - 2000ms +
Click to expand...

Definitely no latency spikes on the network in general at the moment. Looking at your trace, definitely seems to be on the line or exchange :(
 
lord_spaceman said:
Tracert to www.google.co.za:

1 1 ms 1 ms 1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 10.0.0.2
3 * 74 ms 75 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.11.65]
4 106 ms 114 ms 150 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
5 290 ms 262 ms 148 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
6 105 ms 97 ms 98 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
7 * 137 ms 128 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 280 ms 221 ms 236 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
9 274 ms 226 ms 204 ms ct-cr-1.za--ct-cr-2.za-a.mtnns.net [196.44.31.109]
10 416 ms 398 ms 440 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
11 351 ms 318 ms 269 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
12 266 ms 264 ms 244 ms 195.66.224.125
13 369 ms 307 ms 323 ms 209.85.245.112
14 336 ms 347 ms 303 ms 209.85.253.94
15 200 ms 241 ms 239 ms 72.14.232.134
16 305 ms 319 ms 324 ms 72.14.238.215
17 * * * Request timed out.
18 331 ms 364 ms 392 ms wg-in-f94.1e100.net [173.194.78.94]

Trace complete.
Click to expand...

Exchange looks like it could be congested or there is a line fault. Spikes and packet loss seem to lean to congestion. What sort of throughput are you getting?
 
GreatD7007 said:
I've been having a fantastic or might I say awesome experience with gaming. My ping sits at between 18- 27 ms on local servers and obviously will vary on the actual server I'm connecting to but overall I'm chuffed with responsiveness from gaming and I hardly experience any lag on my side. I'm in the East as well and have a 1 Mb uncapped account. Keep it up Afrihost ;) :) I'm sure you experiencing some sort of exchange congestion but I'm just taking a wild guess. Sure Afriman will kindly be able to assist you :)
Click to expand...

That's awesome - great to hear different experiences, cos it helps us a lot to know where to look (and where not to).
 
Seems the tool is working now. Here are my Afrihost Tool test results:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=39 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=22 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=56 time=21 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=20 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=56 time=36 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=40 time=190 ms
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5



Trace Test:

traceroute -n 197.242.144.102

1 192.168.0.1 2 ms 2 ms
2 10.0.0.2 3 ms 3 ms
3 105.236.11.6 11 ms 11 ms
4 41.181.222.4 143 ms 24 ms
5 196.44.27.6 34 ms 24 ms
6 196.44.31.1 22 ms 21 ms
7 Request timed out * *
8 Request timed out * *
9 196.31.220.1 21 ms 29 ms
10 196.31.220.2 23 ms 22 ms
11 196.31.63.2 25 ms 24 ms
12 196.30.42.1 21 ms 21 ms
13 197.242.144.1 22 ms 22 ms


traceroute -n 8.8.8.8

1 192.168.0.1 2 ms 2 ms
2 10.0.0.2 3 ms 3 ms
3 105.236.11.6 11 ms 11 ms
4 41.181.201.1 21 ms 21 ms
5 196.44.27.6 27 ms 26 ms
6 196.44.31.1 23 ms 41 ms
7 Request timed out * *
8 Request timed out * *
9 72.14.194.7 22 ms 22 ms
10 Request timed out *
209.85.253.1 205 ms
11 8.8.8.8 71 ms
Request timed out *
12 8.8.8.8 69 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 41.86.112.73


nslookup www.google.com

Name: www.google.com
Address: 173.194.78.105
Name: www.google.com
Address: 173.194.78.104
Name: www.google.com
Address: 173.194.78.106
Name: www.google.com
Address: 173.194.78.103
Name: www.google.com
Address: 173.194.78.147
Name: www.google.com
Address: 173.194.78.99


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
lord_spaceman said:
Seems the tool is working now. Here are my Afrihost Tool test results:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=39 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=22 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=56 time=21 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=20 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=56 time=36 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=40 time=190 ms
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5



Trace Test:

traceroute -n 197.242.144.102

1 192.168.0.1 2 ms 2 ms
2 10.0.0.2 3 ms 3 ms
3 105.236.11.6 11 ms 11 ms
4 41.181.222.4 143 ms 24 ms
5 196.44.27.6 34 ms 24 ms
6 196.44.31.1 22 ms 21 ms
7 Request timed out * *
8 Request timed out * *
9 196.31.220.1 21 ms 29 ms
10 196.31.220.2 23 ms 22 ms
11 196.31.63.2 25 ms 24 ms
12 196.30.42.1 21 ms 21 ms
13 197.242.144.1 22 ms 22 ms


traceroute -n 8.8.8.8

1 192.168.0.1 2 ms 2 ms
2 10.0.0.2 3 ms 3 ms
3 105.236.11.6 11 ms 11 ms
4 41.181.201.1 21 ms 21 ms
5 196.44.27.6 27 ms 26 ms
6 196.44.31.1 23 ms 41 ms
7 Request timed out * *
8 Request timed out * *
9 72.14.194.7 22 ms 22 ms
10 Request timed out *
209.85.253.1 205 ms
11 8.8.8.8 71 ms
Request timed out *
12 8.8.8.8 69 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 41.86.112.73


nslookup www.google.com

Name: www.google.com
Address: 173.194.78.105
Name: www.google.com
Address: 173.194.78.104
Name: www.google.com
Address: 173.194.78.106
Name: www.google.com
Address: 173.194.78.103
Name: www.google.com
Address: 173.194.78.147
Name: www.google.com
Address: 173.194.78.99


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
Click to expand...

The spikes in latency and packet loss are pretty concerning. This would seem more like a line fault than congestion, from these results :(
 
I'm on a 2mb line, and everything is working pretty much as I expect - so I'm a very happy new AfriHost client :)
 
Well, I had issues signing up because my current ISP was dead in the water during the day, the Afrihost call centre were kind enough to assist me with getting activated without having an active internet connection. All in all, I've had a really great experience switching to Afrihost - and I love the little control panel that tells me what I've used and how my service is being shaped (if at all).
 
EwaldHorn said:
Well, I had issues signing up because my current ISP was dead in the water during the day, the Afrihost call centre were kind enough to assist me with getting activated without having an active internet connection. All in all, I've had a really great experience switching to Afrihost - and I love the little control panel that tells me what I've used and how my service is being shaped (if at all).
Click to expand...

That's really awesome to hear :D Thanks for sharing your experience!
 
Haha Afriguy,

You are definitely having an easy job at the moment :D Hardly anything posted here
 
Home uncapped for me:
4Mbps Eastern Cape

3317332730.png

3317302341.png

Edit:
I see some shaping atm: Http 75% and P2P 75%

I'm in the Eastern Cape, close to PE.
Anybody else in the region?
 
Last edited:
Hi guys up and till today I was a happy man. My Kid's worshipped me and my Wife adored me. But the last few days Netflix stops working between 9 am and 5 pm. Which is sort of crap considering that my Wife is on maternity leave and at home watching Netflix. How do I determine that is either Unotelly\Netflix or Afrihost?
 
Time to switch ISP's again, 17hour wait for an initial response to a fault report on a business line. PATHETIC, UNACCEPTABLE, just plain REDICILOUS.

I've had bad service before but this Afrihost tops them all.
 
RoMark said:
Since then it has been plain sailing, till yesterday when something went south in the South.
The best part? I received a message from AH, before I even came aware of the problem.
.
Click to expand...

Checks email for message from AH... No, I didn't get one... Although MyBB told me within 5 minutes I wasn't alone once I saw an issue on my connection, and Afriman updated constantly which is pretty much the same thing as a message :)
 
roadcat said:
Checks email for message from AH... No, I didn't get one... Although MyBB told me within 5 minutes I wasn't alone once I saw an issue on my connection, and Afriman updated constantly which is pretty much the same thing as a message :)
Click to expand...

I received an SMS about the issue
 
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