Afrihost Uncapped ADSL Feedback (Pt3)

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Captain Beer said:
Are things really so bad that I'm still shaped at this time of night?
Click to expand...

We're generally seeing shaping in most region starting to ease between 11 and midnight, but sometimes we don't most users fully unshaped until up to 2am. It really depends on the real-time demand at any given moment :(
 
Sharan said:
Tracing route to google.com [74.125.233.34]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 59 ms 11 ms 10 ms 105-236-240-129-esr-lo.mtnbusiness.co.za [105.23
6.240.129]
3 16 ms 17 ms 19 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150
]
4 13 ms 12 ms 25 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 14 ms 13 ms 13 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 13 ms 13 ms 14 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 34 ms 34 ms 33 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

8 35 ms 39 ms 43 ms 41.181.139.109
9 48 ms 35 ms 49 ms 72.14.194.74
10 50 ms 35 ms 34 ms 64.233.174.21
11 36 ms 37 ms 35 ms jnb01s01-in-f2.1e100.net [74.125.233.34]

Trace complete.
Click to expand...

Looks like there could be intermittent latency here that might be due to congestion. We'd need to run a few more tests to confirm. Might also show up if we run international traces as well.
 
And back with Afrihost. :)

I was with Telkom Internet uncapped for past 2 month. I thought R200 for 2mps even if it's throttle would allow me to download more. I was totally wrong. Even when I was shaped at 12.5% on p2p I could download more on Afrihost 1mps uncapped package then on TI.
TI shape you like crazy one you hit half way through mark. Then when you are a power user, you get permanently throttle to 386 until the next month.

Afrihost 1mbps package offers way more value than TI 2mpbs.
 
Adoxographist said:
And back with Afrihost. :)

I was with Telkom Internet uncapped for past 2 month. I thought R200 for 2mps even if it's throttle would allow me to download more. I was totally wrong. Even when I was shaped at 12.5% on p2p I could download more on Afrihost 1mps uncapped package then on TI.
TI shape you like crazy one you hit half way through mark. Then when you are a power user, you get permanently throttle to 386 until the next month.

Afrihost 1mbps package offers way more value than TI 2mpbs.
Click to expand...

Glad to hear that you're back with us. Guess you don't know what you've got till it's gone ;)
 
AfriMan said:
That's not cool at all. Are you getting no throughput at all, or is it stop starting and timing out?

Maybe try grabbing it with your Free FB account :(
Click to expand...

I'm not sure what happened.
It completed by the time I checked it at about 23:00.

Same thing happened this morning with Microsoft Essential.

The install file went okay enough at about 80kB/s.

At least that I could put down to 18.8% shaping.

Then it came to updating and I left it for an hour and it did about 35% of the file and it hardly moved. I eventually stopped the download.

Not sure how big the update was, but it was updating really slow.
 
I've got a bundled 4meg uncapped and want to dchange to bundled business uncapped 2 meg. Can I do this in the client zone?

Due to the shocking shaping in Cape Town at the moment and that it really does stuff up Netflix, I want to move package.
 
RoMark said:
I'm not sure what happened.
It completed by the time I checked it at about 23:00.

Same thing happened this morning with Microsoft Essential.

The install file went okay enough at about 80kB/s.

At least that I could put down to 18.8% shaping.

Then it came to updating and I left it for an hour and it did about 35% of the file and it hardly moved. I eventually stopped the download.

Not sure how big the update was, but it was updating really slow.
Click to expand...

Sounds like a problem on the download server, rather than connectivity. But best to test with an unshaped account. Maybe it will do the same, or route you to a different content server
 
Hogrod said:
I've got a bundled 4meg uncapped and want to dchange to bundled business uncapped 2 meg. Can I do this in the client zone?

Due to the shocking shaping in Cape Town at the moment and that it really does stuff up Netflix, I want to move package.
Click to expand...

You'll have to unbundle in the old ClientZone and then change package before you rebundle. There may also be pro-rata fees based on the full price package change
 
AfriMan said:
Sounds like a problem on the download server, rather than connectivity. But best to test with an unshaped account. Maybe it will do the same, or route you to a different content server
Click to expand...

I also thought it could be the server.
Both were from Microsoft.
Dotnet 4.5 and Microsoft Security Essentials.
 
Hogrod said:
I've got a bundled 4meg uncapped and want to dchange to bundled business uncapped 2 meg. Can I do this in the client zone?

Due to the shocking shaping in Cape Town at the moment and that it really does stuff up Netflix, I want to move package.
Click to expand...

Sorry if this has been addressed previously, however I thought that real-time services such as Netflix are not subject to shaping? So I'm not sure as to how switching to a business account will help.

Perhaps there just isn't sufficient IPC capacity to cater for streaming services. In which case that should also apply to the business accounts, unless their traffic is getting prioritised?
 
AfriMan said:
No issues on the network tonight as far as I can see. any other services affected?

What do your Network Test App results look like?
Click to expand...

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=39 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=36 ms
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=36 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=36 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=45 time=181 ms
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5



Trace Test:

traceroute -n 197.242.144.102

1 10.0.0.2 1 ms
2 105.236.240.1 10 ms
3 41.181.54.8 12 ms
4 41.181.198.1 14 ms
5 196.44.18.2 23 ms
6 196.44.31.1 14 ms
7 196.44.31.6 43 ms
8 196.31.220.1 36 ms
9 196.31.220.2 36 ms
10 196.31.63.2 36 ms
11 196.30.42.1 33 ms
12 197.242.144.1 36 ms


traceroute -n 8.8.8.8

1 10.0.0.2 1 ms
2 105.236.240.1 18 ms
3 41.181.54.8 21 ms
4 41.181.198.1 13 ms
5 196.44.18.2 16 ms
6 196.44.31.1 14 ms
7 196.44.31.6 36 ms
8 41.181.139.1 33 ms
9 Request timed out *



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 74.125.233.49
Name: www.google.com
Address: 74.125.233.52
Name: www.google.com
Address: 74.125.233.48
Name: www.google.com
Address: 74.125.233.50
Name: www.google.com
Address: 74.125.233.51


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
Wraithlord said:
Sorry if this has been addressed previously, however I thought that real-time services such as Netflix are not subject to shaping? So I'm not sure as to how switching to a business account will help.

Perhaps there just isn't sufficient IPC capacity to cater for streaming services. In which case that should also apply to the business accounts, unless their traffic is getting prioritised?
Click to expand...

I know it makes no sense, but they prioritise business (see product page) over normal uncapped.

They claim the real-time services are not shaped, but they are on the normal uncapped, or at least downgraded in priority. With this whole IPC issue it's probably made the problem worse with real time services. They need to give 100% to their business uncapped and capped account, so everyone else is kicked into touch.

I get the better picture quality out of 2meg business uncapped than I did on 4 meg regular uncapped account when shaped (during the day and evening). When I'm told Real-time services are not affected, it's a load of bull****. My tests prove it.

Once they fix their IPC capacity issues, I'll be back to the 4meg uncapped.
The best experience I've had is Afrihost capped, but that's expensive.
 
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