Afrihost Uncapped ADSL Feedback (Pt3)

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AfriGuy said:
There are a few reasons - it makes us really hard to classify the traffic is external DNS, VPNs etc are being used to use services like Netflix/ Hulu.
Looks like some guys seem to be all good and others not.

We can only look at so much data within our network to troubleshoot but if external DNS and third party systems are used to bypass whatever country restrictions. We try and see streaming sites/ sources that are locally available unshaped as much as possible.
I'm sure that if Netflix does actually land in SA and allowing sign ups locally we'll see the traffic unshaped.
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I'm sure at least 90% of the Netflix users here use Unotelly as their DNS provider, as do I. Shouldn't that void your argument regarding external DNS and wouldn't that point to a different reason for the degradation in service?
 
AfriGuy said:
Looks like there's some serious exchange congestion here :( Have you requested our team run a few more tests and have a fault logged for you?
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I have pm'ed you a couple messages over last 3 days

Please let them have a look for me and log the fault please, appreciated.
 
After trying out the normal uncapped 4mb account again, it seems the only option for us data-hogs is to go Business. I've used those in the past and it's absolute heaven compared to their home products. The home uncapped is piss poor to be honest, simply because it gets shaped to DEATH during business hours. (Constantly 25% / 12%).

That being said, AfriHost still beats most other ISPs who completely throttle and suffocate your connection. :whistle:
 
I got to agree with you... i signed up for the 4mb uncapped... not really impressed... this is what i found out so far

1. Browsing speed is faster... nice, but speed test shows for a 4mb line i only get 3.3mb speed
2. Streaming quality is really not that great... slightly less than dvd quality and hulu constantly buffers

things to try...

1. P2P download.. will put one on tonight and check the speed
2. Streaming and all other realtime services during the day...(i only use this option sometimes when i'm home in the day)

I have spoken to Afrihosts reps a few times to confirm the shaping on streaming, they said no shaping on streaming... so far, the quality from netflix, hulu and youtube begs to differ...

i'll give it a few more days, if its still the same, i'll cancel my sub with them and keep going with my current ISP... my streaming and stuff with them on an uncapped 2mb is great... great quality, fast loading and P2P in the evenings fly and doesnt affect my stream quality much...
 
AfriGuy said:
I've just replied to your comment over on the Business thread :)
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Thanks ....

Just for the record - no hard feelings - I have now mailed support 3 times, Pmd you four times and posted my request on MBB twice - or - for ease of counting, I have asked 9 times.

Anytime in the next few days would be .... nice. ;)
 
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