Afrihost Uncapped ADSL Feedback (Pt3)

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Exchange shows up to 10bms

I have asked AfriGuy to log for me please as my line is with them
 
Want to see all the results as well, quiet a bit of lines

Ping statistics for 105.236.1.65:
Packets: Sent = 455, Received = 435, Lost = 20 (4
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 486ms, Average = 277ms
 
okay, what do you think if this?

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [192.168.0.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 39 ms 6 ms 6 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
4 34 ms 17 ms 14 ms 41.181.221.246
5 15 ms 14 ms 30 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 26 ms 7 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
7 30 ms 29 ms 23 ms 41.181.180.10
8 7 ms 20 ms 7 ms 196.44.0.72
9 74 ms 52 ms 105 ms postfix.wipronet.co.za [196.22.161.133]
10 43 ms 31 ms 33 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
11 102 ms 80 ms 54 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
12 31 ms 64 ms 68 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
13 108 ms 46 ms 30 ms 196.28.178.66
14 28 ms 46 ms 28 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
15 42 ms 29 ms 44 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
16 61 ms 66 ms 32 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
17 55 ms 75 ms 66 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [192.168.0.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 144 ms 71 ms 6 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
4 114 ms 75 ms 75 ms 41.181.221.246
5 37 ms 72 ms 84 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 72 ms 7 ms 7 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
7 177 ms 171 ms 211 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 181 ms 221 ms 168 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 296 ms 244 ms * linx-gw1.thn.ncuk.net [195.66.224.240]
10 * 221 ms 348 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
11 171 ms 221 ms 198 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.
 
crawler said:
My problem is on 1mbs I never had this issue - switched to 2mps and now I got this.

Happens all the time, before work, during work, after work.

Got another account I am going to test with over weekend to compare

Here is another test I just did

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms XXXX
2 29 ms 18 ms 22 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 54 ms 54 ms 50 ms 41.181.221.246
4 36 ms 30 ms 30 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 60 ms 57 ms 58 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 25 ms 22 ms 22 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 55 ms 52 ms 44 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 22 ms 20 ms 20 ms postfix.wipronet.co.za [196.22.161.133]
9 * 81 ms 77 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
10 53 ms 45 ms 42 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
11 44 ms 44 ms 39 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
12 79 ms 78 ms 75 ms 196.28.178.66
13 56 ms 63 ms 73 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
14 97 ms 77 ms 69 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
15 46 ms 47 ms 48 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
16 83 ms 76 ms 70 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms XXXX
2 20 ms 18 ms 18 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 60 ms 84 ms 49 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 22 ms 23 ms 23 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 40 ms 54 ms 92 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 195 ms 183 ms 204 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 184 ms 185 ms 207 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
8 204 ms 193 ms 191 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 214 ms 193 ms 206 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
10 204 ms * 191 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 10.0 megabytes in 3:29 seconds. (48.95 KB/s)

Local Speedtest




Test End Timestamp
Fri 03/14/2014 14:58:39.14
Click to expand...

What do your line stats look like?
 
crawler said:
Want to see all the results as well, quiet a bit of lines

Ping statistics for 105.236.1.65:
Packets: Sent = 455, Received = 435, Lost = 20 (4
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 486ms, Average = 277ms
Click to expand...

That IP address I asked you to ping was your exchange. Those pings should stay under 15ms the entire time - so I think there may be an issue with your line :/

A fault logged would be your best bet :)
 
Zertop said:
That IP address I asked you to ping was your exchange. Those pings should stay under 15ms the entire time - so I think there may be an issue with your line :/

A fault logged would be your best bet :)
Click to expand...

Thanks for the help Zertop, appreciated
 
Ol' Mean Bastid said:
okay, what do you think if this?

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [192.168.0.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 39 ms 6 ms 6 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
4 34 ms 17 ms 14 ms 41.181.221.246
5 15 ms 14 ms 30 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 26 ms 7 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
7 30 ms 29 ms 23 ms 41.181.180.10
8 7 ms 20 ms 7 ms 196.44.0.72
9 74 ms 52 ms 105 ms postfix.wipronet.co.za [196.22.161.133]
10 43 ms 31 ms 33 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
11 102 ms 80 ms 54 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
12 31 ms 64 ms 68 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
13 108 ms 46 ms 30 ms 196.28.178.66
14 28 ms 46 ms 28 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
15 42 ms 29 ms 44 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
16 61 ms 66 ms 32 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
17 55 ms 75 ms 66 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [192.168.0.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 144 ms 71 ms 6 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
4 114 ms 75 ms 75 ms 41.181.221.246
5 37 ms 72 ms 84 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 72 ms 7 ms 7 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
7 177 ms 171 ms 211 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 181 ms 221 ms 168 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 296 ms 244 ms * linx-gw1.thn.ncuk.net [195.66.224.240]
10 * 221 ms 348 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
11 171 ms 221 ms 198 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.
Click to expand...

Definitely exchange issues :/ What DNS are you using, and why are you routing through 2 routers?
 
So AfriGuy replied to a PM and said the weird access to certain webs thing was a port something error... reset and now its working again.
But the weird thing is, BidorBuy keeps intermittently going to the whole
Oops! Google Chrome could not connect to www.bidorbuy.co.za

Access a cached copy of www.*bidorbuy.*co.*za/*item/
Click to expand...
rigmaroll, then it takes a day to access it again. Everytime I get to the nice watch comparisons it does this. I think I'm going to buy off ebay, this is getting annoying

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=57 time=17 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=57 time=18 ms
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=57 time=19 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=57 time=17 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=42 time=185 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=42 time=187 ms
Request timeout for icmp_seq 3
64 bytes from 8.8.8.8: icmp_req=4 ttl=42 time=183 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=42 time=184 ms



Trace Test:

traceroute -n 197.242.144.102

1 Request timed out * * *
2 105.236.3.1 12 ms 12 ms 11 ms
3 41.181.178.5 21 ms 19 ms 60 ms
4 196.44.31.1 26 ms 15 ms 15 ms
5 196.44.0.4 27 ms 15 ms 17 ms
6 41.181.165.1 18 ms 16 ms 17 ms
7 196.44.31.9 17 ms 16 ms 17 ms
8 196.31.220.6 20 ms 17 ms 16 ms
9 196.31.220.2 17 ms 15 ms 17 ms
10 196.31.63.2 17 ms 16 ms 15 ms
11 196.30.42.1 16 ms 16 ms 22 ms
12 197.242.144.1 17 ms 17 ms 18 ms


traceroute -n 8.8.8.8

1 192.168.1.1 2 ms 1 ms
2 105.236.3.1 11 ms
41.181.178.8 17 ms
3 41.181.178.8 13 ms
196.44.31.1 14 ms
4 196.44.31.1 21 ms
72.14.194.7 30 ms
5 41.181.165.1 17 ms
Request timed out *
6 72.14.194.7 17 ms
7 Request timed out *
8 8.8.8.8 187 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.34.81
Name: www.google.com
Address: 173.194.34.80
Name: www.google.com
Address: 173.194.34.84
Name: www.google.com
Address: 173.194.34.83
Name: www.google.com
Address: 173.194.34.82


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

Tracing route to bidorbuy.co.za [196.11.31.20]
over a maximum of 30 hops:

1 * * * Request timed out.
2 12 ms 11 ms 11 ms 105-236-3-193-esr-lo.mtnbusiness.co.za [105.236.
3.193]
3 15 ms 14 ms 14 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 15 ms 14 ms 15 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 17 ms 15 ms 15 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 15 ms 14 ms 15 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 16 ms 15 ms 14 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 24 ms 17 ms 15 ms neotel.jinx.net.za [196.223.14.24]
9 16 ms 16 ms 16 ms 41.160.0.243
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
Last edited:
Zertop said:
That IP address I asked you to ping was your exchange. Those pings should stay under 15ms the entire time
Click to expand...
Ideally, yes. But up to 25 or so is still not bad. More than that and you're looking at exchange capacity issues, or a line issue.
 
AfriGuy said:
I think the ClientZone will show the unbundled price. As soon as you move over and have the package bundled it'll reflect and update to the correct pricing.
Click to expand...

so how is it that business uncapped is R697 for 4MB standalone... then add line and it goes to R797? only R100 difference for line? is AH ripping us off on the standalone?
 
Slamz said:
so how is it that business uncapped is R697 for 4MB standalone... then add line and it goes to R797? only R100 difference for line? is AH ripping us off on the standalone?
Click to expand...

More like the bundle is subsidized. Gives them more bargaining power at Telkom to get things done.
 
Chevron said:
More like the bundle is subsidized. Gives them more bargaining power at Telkom to get things done.
Click to expand...

make sense thanks :D but what bargaining power? ive seen way too many complaints on AH with unresolved telkom line faults and nothing getting done about it... people are actually moving their lines back to Telkom so they have that "bargaining power"
 
Seriously guys, the shaping is getting ridiculous now, I need dates for this to be sorted or I'm jumping ship. Not going to keep paying for something I can't use as intended.
 
Okay, I understand there is come problem in the Cape that is causing speed issues, however I live in JHB and want to know why I am only getting 25% of my 1mbps uncapped bundled line speed? Is it the problems in the Cape affecting people up here too or is there another reason?
 
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