Afrihost Uncapped ADSL Feedback (Pt3)

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RoMark said:
What is your line speed?
I assume 2Mbps?
If you get about 1.7Mbps on speedtest, you should get about 40kB/s.

But I already said that in my opinion those figures in the CZ are not correct, because on P2P I received 50% less on the 6.25% figure. I only received 10 - 13kB/s instead of 26kB/s on a 4Mbps line.

I'm working on figures achieved in speedtests.
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I have disregarded speed test results as I have never achieved a consistent result on 2mb. When unshaped, the line runs full speed on torrents and normal downloads.

It's a bit of a slap in face that AH can give all their capped users extra bandwith, whilst squeezing the life out of its uncapped customers.
 
dazzazzad said:
Sorry for late reply, have had a really busy week at work. Yes, must be a deeper issue. Have lost my connection a couple times and web browsing and skype is incredibly poor. I don't have the option to test and tweak my line via afrihost control panel. Should I lodge a fault with telkom to check it out or is there anything else I can do first?
Click to expand...

Sorry - can't remember if you've posted tracerts. Please would you run the tool in my sig and post the results here :)

Z
 
Hi AH team. The capacity upgrade is clearly taking some time. Could you guys please indicate a date (+-) when capacity will be upgraded? I have to decide whether to start looking for alternatives. Thanks.
 
Zertop said:
Aah I see - sorry I completely misread that! Then what he should do is sign up for a line, upgrade his uncapped account - then go into the old clientzone, products, bundles, and bundle it :)
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wingnut771 said:
So you can bundle a line before it's moved?
Click to expand...

Thanks gentlemen for your input.

I think I will do as you suggest and fight about the account later ;)
 
Zertop said:
Sorry - can't remember if you've posted tracerts. Please would you run the tool in my sig and post the results here :)

Z
Click to expand...

Have tried a couple times but it returns no results when doing the trace routes. First time was with peerblocker on. Second time was with nothing on and run with admin. Only have win 8 firewall so doubt that's the problem...
 
dazzazzad said:
Have tried a couple times but it returns no results when doing the trace routes. First time was with peerblocker on. Second time was with nothing on and run with admin. Only have win 8 firewall so doubt that's the problem...
Click to expand...

Strange? It should definitely work? And the router? Does it have a firewall?
 
Aand everything - this is a perfect example of exchange issues :P

Lucky me

Tracing route to google.co.za [74.125.233.95]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 1477 ms 1564 ms 2084 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 1338 ms 1064 ms 1072 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 1174 ms 1343 ms 1336 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 1654 ms 1675 ms 1806 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 1854 ms 1851 ms 1198 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 1086 ms 1076 ms 1004 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 1114 ms 1031 ms 967 ms 41.181.139.109
9 813 ms 822 ms 566 ms 72.14.194.74
10 573 ms 503 ms 464 ms 64.233.174.57
11 494 ms 514 ms 532 ms jnb01s02-in-f31.1e100.net [74.125.233.95]

Trace complete.
Click to expand...
 
Net keeps dropping. Dropped last night at 12 for 10 mins and now nothing. Are there known issues with you or Telkom ?
 
moosag said:
Net keeps dropping. Dropped last night at 12 for 10 mins and now nothing. Are there known issues with you or Telkom ?
Click to expand...

I'm having a similar issue, at around 12:30 this morning my ADSL just died, with AH and WA decided to go to bed. Woke up this morning, all fine.
 
TEXTILE GUY said:
Get a screen shot of running tasks?

Peerblocker often runs in the background - and it has a block / allow HTTP option - set to block by default.
Click to expand...


Block isn't on and doesn't appear to be running in the BG. On a positive note my web browsing and skype has been back to normal since yesterday.

tasks1.JPG

tasks2.JPG
 
These were the results before I "disconnected" the router from the Afrihost account. (Browser does not bring anything... Seems to get to the destination but nothing coming back)

After disconnecting and trying to reconnect to the ADSL account it just wont.

Tracing route to myadsl.co.za [197.242.89.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.10.2
2 11 ms 9 ms 9 ms 105-236-6-65-esr-lo.mtnbusiness.co.za [105.236.6.65]
3 * 10 ms 10 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
4 11 ms * 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 12 ms 11 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 * * 12 ms 41.181.180.10
7 * 11 ms 11 ms 196.44.0.72
8 * * * Request timed out.
9 35 ms 34 ms * CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 * 39 ms 39 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 40 ms * 39 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 54 ms * 38 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 36 ms 35 ms 39 ms 197.242.89.170

Trace complete.
 
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