Please would you run my second app (in the link below)
Something doesn't seem right about those tracerts?
Z
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Afrihost Uncapped ADSL Feedback (Pt3)
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Please would you run my second app (in the link below)
Something doesn't seem right about those tracerts?
Z
Please would you run my second app (in the link below)
Something doesn't seem right about those tracerts?
Z
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 147ms
Your maximum ping was 229ms
Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice
Detailed Report
Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)
Pinging 105.236.5.129 with 32 bytes of data:
Reply from 105.236.5.129: bytes=32 time=211ms TTL=254
Reply from 105.236.5.129: bytes=32 time=204ms TTL=254
Reply from 105.236.5.129: bytes=32 time=229ms TTL=254
Reply from 105.236.5.129: bytes=32 time=166ms TTL=254
Reply from 105.236.5.129: bytes=32 time=179ms TTL=254
Reply from 105.236.5.129: bytes=32 time=189ms TTL=254
Reply from 105.236.5.129: bytes=32 time=146ms TTL=254
Reply from 105.236.5.129: bytes=32 time=170ms TTL=254
Reply from 105.236.5.129: bytes=32 time=186ms TTL=254
Reply from 105.236.5.129: bytes=32 time=199ms TTL=254
Reply from 105.236.5.129: bytes=32 time=218ms TTL=254
Reply from 105.236.5.129: bytes=32 time=161ms TTL=254
Reply from 105.236.5.129: bytes=32 time=181ms TTL=254
Reply from 105.236.5.129: bytes=32 time=140ms TTL=254
Reply from 105.236.5.129: bytes=32 time=184ms TTL=254
Reply from 105.236.5.129: bytes=32 time=181ms TTL=254
Reply from 105.236.5.129: bytes=32 time=135ms TTL=254
Reply from 105.236.5.129: bytes=32 time=160ms TTL=254
Reply from 105.236.5.129: bytes=32 time=132ms TTL=254
Reply from 105.236.5.129: bytes=32 time=26ms TTL=254
Reply from 105.236.5.129: bytes=32 time=12ms TTL=254
Reply from 105.236.5.129: bytes=32 time=17ms TTL=254
Reply from 105.236.5.129: bytes=32 time=38ms TTL=254
Reply from 105.236.5.129: bytes=32 time=74ms TTL=254
Reply from 105.236.5.129: bytes=32 time=96ms TTL=254
Reply from 105.236.5.129: bytes=32 time=120ms TTL=254
Reply from 105.236.5.129: bytes=32 time=148ms TTL=254
Reply from 105.236.5.129: bytes=32 time=157ms TTL=254
Reply from 105.236.5.129: bytes=32 time=170ms TTL=254
Reply from 105.236.5.129: bytes=32 time=201ms TTL=254
Ping statistics for 105.236.5.129:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 229ms, Average = 147ms
2014/05/29 20:12:50.42i have no clue what it could be ? Line ? maybe router ? i do have a second router to try
Wow, that doesn't look great at all!
Sorry to do this
But please would you run the first tool and post the results 
Z
here ya go
Local Tracert
Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:
1 2 ms 2 ms 4 ms Billion.400G [10.0.0.2]
2 230 ms 243 ms 241 ms 105-236-5-129-esr-lo.mtnbusiness.co.za [105.236.5.129]
3 256 ms 252 ms 239 ms 41.181.201.94
4 173 ms 179 ms 188 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 180 ms 185 ms 201 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 167 ms 133 ms 122 ms 196.44.31.106
7 88 ms 140 ms 107 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 110 ms 110 ms 105 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 119 ms 117 ms 112 ms tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
10 27 ms 26 ms 42 ms vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
11 31 ms 27 ms 49 ms vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
12 20 ms 20 ms 19 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
13 72 ms 79 ms 70 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 50 ms 62 ms 40 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 32 ms 31 ms 31 ms 41-86-110-143.mweb.co.za [41.86.110.143]
Trace complete.
International Tracert
Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:
1 2 ms 2 ms 3 ms Billion.400G [10.0.0.2]
2 44 ms 11 ms 9 ms 105-236-5-129-esr-lo.mtnbusiness.co.za [105.236.5.129]
3 12 ms 13 ms 13 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 29 ms 30 ms 28 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 15 ms 16 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 28 ms 24 ms 45 ms 196.44.31.106
7 205 ms 209 ms 230 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 261 ms 246 ms 256 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 293 ms 305 ms 309 ms linx-gw1.thn.ncuk.net [195.66.224.240]
10 329 ms 362 ms 292 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
11 301 ms 307 ms 314 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
12 314 ms 338 ms 359 ms www.thinkbroadband.com [80.249.99.130]
Trace complete.
International Speedtest
Downloaded 20.0 megabytes in 3:31 seconds. (96.77 KB/s)
Local Speedtest
Downloaded 15.6 megabytes in 1:07 seconds. (237.97 KB/s)
Test End Timestamp
2014/05/29 20:22:59.35
Local Tracert
Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:
1 2 ms 2 ms 4 ms Billion.400G [10.0.0.2]
2 230 ms 243 ms 241 ms 105-236-5-129-esr-lo.mtnbusiness.co.za [105.236.5.129]
3 256 ms 252 ms 239 ms 41.181.201.94
4 173 ms 179 ms 188 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 180 ms 185 ms 201 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 167 ms 133 ms 122 ms 196.44.31.106
7 88 ms 140 ms 107 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 110 ms 110 ms 105 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 119 ms 117 ms 112 ms tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
10 27 ms 26 ms 42 ms vl-12-cpt-hscore-2.mweb.co.za [197.84.5.254]
11 31 ms 27 ms 49 ms vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
12 20 ms 20 ms 19 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
13 72 ms 79 ms 70 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 50 ms 62 ms 40 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 32 ms 31 ms 31 ms 41-86-110-143.mweb.co.za [41.86.110.143]
Trace complete.
International Tracert
Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:
1 2 ms 2 ms 3 ms Billion.400G [10.0.0.2]
2 44 ms 11 ms 9 ms 105-236-5-129-esr-lo.mtnbusiness.co.za [105.236.5.129]
3 12 ms 13 ms 13 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 29 ms 30 ms 28 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 15 ms 16 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 28 ms 24 ms 45 ms 196.44.31.106
7 205 ms 209 ms 230 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 261 ms 246 ms 256 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 293 ms 305 ms 309 ms linx-gw1.thn.ncuk.net [195.66.224.240]
10 329 ms 362 ms 292 ms te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
11 301 ms 307 ms 314 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
12 314 ms 338 ms 359 ms www.thinkbroadband.com [80.249.99.130]
Trace complete.
International Speedtest
Downloaded 20.0 megabytes in 3:31 seconds. (96.77 KB/s)
Local Speedtest
Downloaded 15.6 megabytes in 1:07 seconds. (237.97 KB/s)
Test End Timestamp
2014/05/29 20:22:59.35
Very very weird!
Your second hop should ALWAYS be under 25ms
But your's seem to go up to 250ms, which would affect gaming/streaming/downloads and performance 
While this usually shows a line problem, there may be other factors in play. Could you possibly try with another accounts trial (WebAfrica?), and run the test again
Also - it looks as if you are on WiFi. It shouldn't change much, but if you could connect via ethernet - that would help
Z
I can imagine! It's just that sometimes line issues can popup at any time. However, it may not even be a line issue at all... so that's why these types of tests are so important
Always ready to help!
Z
cortexenslaver
Senior Member
Evening has come, and speeds are in the crapper AGAIN.
Only 3.5MB speed on 10MB line.... and unstable at that.
What is going on???? Is this now the norm for Uncapped????
AH accounts are the only ones that suffer like this every evening.... all other ISP accounts are flying.
I sent a pm late last night to ALL 3 AH reps, and have not had one response :wtf:
Only 3.5MB speed on 10MB line.... and unstable at that.
What is going on???? Is this now the norm for Uncapped????
AH accounts are the only ones that suffer like this every evening.... all other ISP accounts are flying.
I sent a pm late last night to ALL 3 AH reps, and have not had one response :wtf:
If its intermittent like this - it sounds like it could be exchange congestion (which would show during busy times - evening - and disappear during the day and night - now)
Maybe PM AfriGuy/AfriMan
Z
Please let me know. I don't see any increases in general latency on my monitoring, but it could be specific to the LOL server. The more tests you can run, the better
I ran a trace root to the server I was connected to:
C:\Users\Dan>tracert 162.249.72.123
Tracing route to 162.249.72.123 over a maximum of 30 hops
1 1 ms 1 ms <1 ms 10.0.0.2
2 8 ms 7 ms 7 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
3 38 ms 11 ms 9 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 9 ms 9 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 10 ms 10 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 206 ms 204 ms 267 ms 41.181.180.10
7 205 ms 206 ms 235 ms ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]
8 205 ms 207 ms 205 ms ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.156]
9 206 ms 205 ms 208 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
10 198 ms 191 ms 192 ms 195.50.122.181
11 220 ms 218 ms 220 ms vl-3605-ve-229.csw2.London1.Level3.net [4.69.166.18]
12 203 ms 202 ms 202 ms ae-58-223.ebr2.London1.Level3.net [4.69.153.137]
13 203 ms 203 ms 203 ms ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.186]
14 202 ms 203 ms 202 ms ae-92-92.csw4.Frankfurt1.Level3.net [4.69.140.30]
15 205 ms 202 ms * ae-4-90.edge3.Frankfurt1.Level3.net [4.69.154.199]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Any other things I should check?
Last edited:
Sinbad
Honorary Master
- Joined
- Jun 5, 2006
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Hello exchange congestion my old friend...
Going by this and the results posted later, I would say this is a congestion issue, or a line fault. However, Telkom are busy rolling out upgrades on exchanges, they could have been busy working on the exchange.
My home connection is currently out of order - I'm hoping this is because VDSL is on it's way to my face!!
I saw a few posts saying Twitch was working for some people, so it's pretty intermittent. I think until we get the full upgrade it will be difficult to say it's one or the other, but I know that even with available we've had a problem or two with Twitch.
Definitely would lead me to believe it's congestion. A line fault wouldn't normally bounce back to life, unless it was a fault being addressed on the exchange already.
Everything seems pretty normal up to the server, so I would guess any additional latency is in game or on the server
thomascmyk
Well-Known Member
Sent.
It's nice to know that our 1GB accounts come in handy, even when you decide to explore other options.
Will you drop me a PM? I'll give you more details on what's happening with us
Its not just you
i can barely even run a 140p video lol and im also supposed to be on 4mb
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