Afrihost Uncapped ADSL Feedback (Pt3)

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@AfriGuy - just wanna say my line is cooking again. Glad I stuck out. Moenie mens weer skrik maak nie
 
Afriguy. My account has no throughput can you please see what's going on.

Edit: it keeps dropping also not my line though my account.
 
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adam_g said:
Afriguy. My account has no throughput can you please see what's going on.

Edit: it keeps dropping also not my line though my account.
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The drops won't be coming from our end.
Could you PM me your DSL username so I can have a look at the authentication logs?
 
Have had a free 1gb for years, so logged into client zone to grab a 4mb uncapped. Would only let it be active from 1 January so I cancelled it instantly and there is now a R800 amount on my account. Never even provided bank details, the process just skipped all that. Please sort asap :/



AH_mess.jpg
 
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Mephisto_Helix said:
Have had a free 1gb for years, so logged into client zone to grab a 4mb uncapped. Would only let it be active from 1 January so I cancelled it instantly and there is now a R800 amount on my account. Never even provided bank details, the process just skipped all that. Please sort asap :/

AH_mess.jpg
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The upgrade to Uncapped is completed immediately, you will have your Uncapped account immediately available to use. The Bank Details you can correct in the Clientzone, under the My Billing and then the Management Payment Details step.

The 1st of January refers to when you will receive your first full invoice from Afrihost for your Uncapped account.
 
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Oh so no payment until Jan 1? That's what threw me for a loop, not used to a months worth of pro rata, lol
 
Eish...

When Mumble is active...all traffic being shaped. :( Still not fixed on your side Afrihost.

Mumble equlas shaping.png

Makes gaming impossible. Please have your techs look at Mumble signatures!

This is pretty much a deal breaker for me with Afrihost and is the reason I have a WA account to play games on...
 
Orihalcon said:
Eish...

When Mumble is active...all traffic being shaped. :( Still not fixed on your side Afrihost.

View attachment 172061

Makes gaming impossible. Please have your techs look at Mumble signatures!

This is pretty much a deal breaker for me with Afrihost and is the reason I have a WA account to play games on...
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Can you enable your Turboboost and check if the performance on your account changes at all. We will be able to pick up the signature for Mumble once we have a look at your logs.
 
Mephisto_Helix said:
Oh so no payment until Jan 1? That's what threw me for a loop, not used to a months worth of pro rata, lol
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There will be a payment before than, but it will only the pro-rata'd difference between your old package and your new package.
 
AfriGenie said:
Can you enable your Turboboost and check if the performance on your account changes at all. We will be able to pick up the signature for Mumble once we have a look at your logs.
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Already clanning on WA.

And yes - turbocharge fixes this problem :(
 
Orihalcon said:
Already clanning on WA.

And yes - turbocharge fixes this problem :(
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Hmmm, I was quite sure we had the signature for Mumble loaded, I will ask our Team to look into this, this should definitely not be happening. -E
 
League of legends are still not playable with the packet loss please please fixxx...........


If you cant fix the problem then just say it so i can take my R13 000 else were
 
KillerB said:
League of legends are still not playable with the packet loss please please fixxx...........


If you cant fix the problem then just say it so i can take my R13 000 else were
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You should definitely not be seeing any latency or packet loss on your LoL games, could you activate a Turbocharge session and see if that makes a difference. That is the quickest way to tell if it is a local issue or something affecting LoL directly.
 
its been like this of about 3 week its start from around 3 and go on till 12 then its fine
 
KillerB said:
its been like this of about 3 week its start from around 3 and go on till 12 then its fine
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That sounds like it may be congestion at your Exchange, does your latency in general increase?
 
ping with shaping 230 i activated turbocharge ping drops to 170 and i can play the game fine, so please have an look or i leave
 
Mumble blows tonight again... SMITE laggy again...

Going backwards here...

I've connected to a mate's VPN everything smooth.
 
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