Afrihost Uncapped ADSL Feedback

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blunt said:
I'm also stuck with MWEB until Aug, their cancellation process is horrific - been 4 days since I sent my cancellation form and still no response.
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Sent mine through on Monday the 11th, zero response other than the automated rubbish. Will phone on Monday, there is no way I am paying a cent after end July! They are probably stalling, waiting for the month to roll over, to try and see if they can hang on to some clients for another stupid calendar month. :mad:
 
heartbroken said:
Sent mine through on Monday the 11th, zero response other than the automated rubbish. Will phone on Monday, there is no way I am paying a cent after end July! They are probably stalling, waiting for the month to roll over, to try and see if they can hang on to some clients for another stupid calendar month. :mad:
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Message MWEB Guy on the forums, I sent him a message the first time they didnt respond to my cancel request and today I sent him another when they didnt confirm, both times within a few hours they came back to me.

PS: Include the ticket number the automated response gave you when you send him a msg
 
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On MWeb 4mbps uncapped.
NZB's coming in at 300KB/s odd.
Subscribed to Afrihost 4mbps uncapped.
Updated router settings to dial Afrihost.
NZB's have died completely. Nothing.

Not looking good...
 
Mike Smit said:
On MWeb 4mbps uncapped.
NZB's coming in at 300KB/s odd.
Subscribed to Afrihost 4mbps uncapped.
Updated router settings to dial Afrihost.
NZB's have died completely. Nothing.

Not looking good...
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Which news server?
 
Sinbad said:
Which news server?
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xusenet.

Restarting my download server to see if it helps.

EDIT: Reboot helped. Clocking 608KB/s now :) Sorry Afrihost. Should have rebooted before blabbing my mouth.

Off to jam some MW3 on XBox now. Want to see how they compare to my MWeb.
 
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Signed up tonight and getting very good speeds on everything so far.

If this keeps up I might have to switch to it permanently ;)
 
MW3 on Xbox is great if nothing else going on on my line ): I throttled my NZB downloads to 300KB/s and my ping sucked. Jumped between 4 green and 2 yellow.
When I quit all other activity on my line I started to get good games.

I use Kerio Control to manage QoS on my line and it works perfect on MWeb. I can have my kids on YouTube, server downloading files and me playing MW3 - all seamlessly.

Not liking that I have to stop all activity to game. Will test more.
 
Mike Smit said:
I use Kerio Control to manage QoS on my line and it works perfect on MWeb. I can have my kids on YouTube, server downloading files and me playing MW3 - all seamlessly.
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I think mweb have some excellent shaping hardware in place as I've had similar experiences downloading on a 4meg line where mweb was perfect with a bit of throttling and another ISP wasnt that great with the same circumstances.

I would definitely say mweb is getting their shaping right.
 
I intend on getting 1mb uncapped hw many gigs ull think ill download in a month
 
Mweb cancellations are terrible! Sent mine in on the 15th of May, phoned almost every day and had to send it in again on the 1st of June, now i have to wait a whole extra month because Mweb could not find it.....

The only thing that would make me stay on Mweb is a price reduction otherwise I am jumping ship.
 
My pings have almost doubled from what they were when i first signed up for the 4mbps account...

AfriMan, the only thing i can think is that there are alot of people signing up with you/IS accounts in the Cpt area... Would it be possible to find out if there has been increased activity to the Cpt POP?

What I can tell you is that there is an increase from 8/9ms to my ts server (based in cpt) to 18/19ms. I know in the greater scheme of things, it is still acceptible, but as I said before, I like to see my pings go down. not up...

On a SAIX account I managed a 5ms ping to a BF3 server over the weekend! So it is definitely not my line.

Thanks :)
 
Mike Smit said:
On MWeb 4mbps uncapped.
NZB's coming in at 300KB/s odd.
Subscribed to Afrihost 4mbps uncapped.
Updated router settings to dial Afrihost.
NZB's have died completely. Nothing.

Not looking good...
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Hi there, doesn't sound too good at all. Pls send me a PM with some details so I can look into this for you.
 
Spyk3r said:
My pings have almost doubled from what they were when i first signed up for the 4mbps account...

AfriMan, the only thing i can think is that there are alot of people signing up with you/IS accounts in the Cpt area... Would it be possible to find out if there has been increased activity to the Cpt POP?

What I can tell you is that there is an increase from 8/9ms to my ts server (based in cpt) to 18/19ms. I know in the greater scheme of things, it is still acceptible, but as I said before, I like to see my pings go down. not up...

On a SAIX account I managed a 5ms ping to a BF3 server over the weekend! So it is definitely not my line.

Thanks :)
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I'm still looking into this, there's a couple of factors that could be causing this. Just keep us informed, if ping times go over 30-40ms, then we should be very worried. Our network engineers are looking into it.

It would also help if you can post screenshot of your ping times and what you are pinging to get those time.

:)
 
AfriMan said:
I'm still looking into this, there's a couple of factors that could be causing this. Just keep us informed, if ping times go over 30-40ms, then we should be very worried. Our network engineers are looking into it.

It would also help if you can post screenshot of your ping times and what you are pinging to get those time.

:)
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Will do so this evening.

Thanks!
 
i am on the capped account and nzbs are dead. browsing is almost dead? any issues that you know about?
 
AfriMan said:
Hi Guys

We've had quite a few threads discussing Afrihost Uncapped products and bundles. If you're confused about where to get your questions asked, post them here or PM me, but otherwise I will still be checking the various threads to see where I can help out.

Anyone can sign up for an uncapped product from this link:-

http://go.afrihost.com/afrihost-uncapped-awesomeness

You'll get 50% off your uncapped pro-rata and your first full month (does not apply to bundles).

Enjoy! :D
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Hey Afriman,

Website only says 50% off first bill. Not as you mentioned.

Do you get billed for the pro-rata and the first full month all on the first bill?
 
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