Afrihost Uncapped ADSL Feedback

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AfriMan said:
It's difficult to prioritise by port. The problem is the serious abusers know how to torrent over port 80. So we use a signature identifier, that tried to analyse the packets being sent. Once it has identified a service, downloads from that location or file are treated accordingly. Updates and drivers should have terminal signatures, but this is not always the case - for some reason some of them seem to have P2P signatures. We're still working on building more exception lists, and when we have additional capacity next year, we can weigh up the risk of abusers vs priority downloads.
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I think this post is one of the first clear posts as to what your QoS system entails.

@AfriMan Thanks for sharing that with us. More posts like that help us to understand what is actually happening behind the scenes, and I'm sure there are a few witty forum members that will post suggestions and ideas to help improve the service.

We all want to see a great uncapped service being offered, and we won't be able to help unless you share what's happening on your side :)
 
AfriMan said:
Wish I could give you the details, but suffice to say that we'll have incredible national capacity, and latencies (particularly in cape town) are going to be the best :)
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This is why I'm rooting for AH and not yet want to jump ship. Thus far what I've been told by Afriman has come to fruition.

And I'm too lazy to change things.
 
new_in_za2 said:
No, again, just because the amount of throttling is dynamic does not mean that it is not throttling. When you're preventing me from using the full speed of my internet connection, then I'm being throttled. You are preventing me from using the full speed of my internet connection, thus I'm being throttled, and often to 1/16th of my line speed.
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Wrong wrong wrong. You're misusing the term 'throttling'. AfriMan is right.

The term 'throttling' refers to limiting bandwidth throughput across ALL protocols, but as soon as one protocol is limited differently to another, it is considered 'shaping'.

Therefore, it makes no sense to say something like "They're throttling my downloads but YouTube is at full line speed.". You'd have to say they're SHAPING your downloads.

Unless speedtest.net, http, YouTube, NNTP, P2P, and ALL THE OTHER PROTOCOLS are limited to a slower speed, you cannot refer to it as throttling. It's shaping.

You might personally like to refer to or think of the act of shaping a protocol as a form of 'throttling', but that simply is not the commonly accepted usage of the word.
 
AfriMan said:
We don't have a label like that. We had started developing something like this when we used to throttle, but since everything is capacity driven at the moment, we haven't figured out how we would display meaningful information.
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ok. then how can i see when my downloads are restricted to half speed?

i can tell you that http downloads go no faster than about 220kB/s. I can tell you when I go to forums where people have animated gifs and lots of pictures, i have to wait like 10 minutes before going back to the page to be able to view it properly.

quite honestly if you guys think that normal browsing excludes media then you are deluded. that is quite clearly the internet today.
 
milomak said:
ok. then how can i see when my downloads are restricted to half speed?

i can tell you that http downloads go no faster than about 220kB/s. I can tell you when I go to forums where people have animated gifs and lots of pictures, i have to wait like 10 minutes before going back to the page to be able to view it properly.

quite honestly if you guys think that normal browsing excludes media then you are deluded. that is quite clearly the internet today.
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What you say makes sense, but again it depends on the signature of the file itself. It's not what I experience but definitely something we can look into if it affects real time browsing
 
AfriMan said:
What you say makes sense, but again it depends on the signature of the file itself. It's not what I experience but definitely something we can look into if it affects real time browsing
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of course it affects real time browsing.

it is no help if speedtest shows 3Mbps+ but when animated gifs and pics are involved i get 56k modem speeds. that impacts on my browsing experience.
 
prodigyX said:
Wrong wrong wrong. You're misusing the term 'throttling'. AfriMan is right.

The term 'throttling' refers to limiting bandwidth throughput across ALL protocols, but as soon as one protocol is limited differently to another, it is considered 'shaping'.
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Oh, great, a person who has no clue about a subject but yet thinks he knows it all. But because I know that showering you with facts still won't make you change your mind, I'm gonna just say "OK, you're right".

OK, you're right.

Now, with that solved, do you think it's OK that Afrihost decide what I'm allowed to use my internet connection for and what I'm not allowed to use it for? I signed up for an internet connection not a Youtube account. The fact is that beyond a very limited amount of white-listed sites, Afrihost's internet connections are as good as useless. As far as I am aware, the only sites that are white-listed are Youtube and Speedtest.net. If that is all you use your internet connection for, THEN GREAT, but everyone who uses their internet connection for other things will find their internet connections running at 1/16th of the promised speed, whatever you want to call that.
 
If you don't like it go someplace else. Is it not that simple?
 
Pr⊕phet said:
If you don't like it go someplace else. Is it not that simple?
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Agree, this thread should have a lot less whinging IMO. I don't understand the concept of whinging about a service two months down the road when you're not tied to a contract.
 
For the past two months there has been 3 types of posters in this thread.

Those
- who don't like the Afrihost QoS rules and gave notice before 25th Oct,
- who don't like the QoS rules but supported Afrihost by giving them a chance and wanted to see if things improved but then gave notice before the 25th of Nov
- who don't like Afrihost QoS rules but didn't give notice before the 25th Nov so are either to dumb to change ISPs, want an excuse to moan or they live with their parents who pay the bills and don't want to change

People please try and be constructive when posting.
The reason ISPs take this forum seriously is because members are knowledgable. Some of the posts are really childish and reflect badly on this forum. Afrishaping has been going on for two months all ready. If you don't like it change ISPs. Simple
 
And those who like to think they know everything.

I can complain. I've done 50GB on my 10mb line last month. Three months ago I did 400GB. And as far as I know the monthly fee is still the same.

That's not on.
 
Let me give everyone a real world example:

Internet Solutions sold bandwidth a few years ago @ R55 p/g
Company F used to resell that bandwidth to end clients @ R65 p/g
Afrihost came along and resold the same bandwidth IS supplied @ R35 p/g or something like that
Company F said hold up ... HTF can Afrihost charge R20 or whatever less for the same exact thing
Company F decided that she would migrate all her clientele to AF since the client would not see a difference
Company F sat back and smiled how she is making even more profit for the same service

AF said it would now change suppliers of Company F's revenue
Company F said nooooooooooooo, don't do it, please leave everything exactly the way it is.
AF said it will be so much better
Company F said, you have no idea

Phones started to ring, Company F sighed
Now Company F has to migrate so many clients, and again sighed ......
 
Grep said:
< I need to start a new thread >
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You do or at least start to work on an article and give it to uncle RPM.

You do have freedom to think and post, but might be more beneficial if we start moving back to support and feedback instead of whine-mongering and conspiracy theories. Makes the thread more neat and simpler to read from AH's perspective to be able to actually... support.

Don't you think ?
 
new_in_za2 said:
Oh, great, a person who has no clue about a subject but yet thinks he knows it all. But because I know that showering you with facts still won't make you change your mind, I'm gonna just say "OK, you're right".

OK, you're right.

Now, with that solved, do you think it's OK that Afrihost decide what I'm allowed to use my internet connection for and what I'm not allowed to use it for? I signed up for an internet connection not a Youtube account. The fact is that beyond a very limited amount of white-listed sites, Afrihost's internet connections are as good as useless. As far as I am aware, the only sites that are white-listed are Youtube and Speedtest.net. If that is all you use your internet connection for, THEN GREAT, but everyone who uses their internet connection for other things will find their internet connections running at 1/16th of the promised speed, whatever you want to call that.
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I know this is an open thread, but I think getting in each other's faces makes it harder to actually find a solution. If you're angry, I'm happy for you to direct this at me, but I think everyone should get to have their say :)

I also think it's fair to mention that if you want your line speed all day for whatever you want, then maybe Capped is the way to go. Uncapped is and always has been a shaped product. And we shape the product according to how we feel the best performance will be achieved on the services we feel our clients are more concerned about. Sounds like maybe you should give unshaped a go and see if that works out a little better.

Drop me a PM, let's see what we can arrange :)
 
Grep said:
Let me give everyone a real world example:

Internet Solutions sold bandwidth a few years ago @ R55 p/g
Company F used to resell that bandwidth to end clients @ R65 p/g
Afrihost came along and resold the same bandwidth IS supplied @ R35 p/g or something like that
Company F said hold up ... HTF can Afrihost charge R20 or whatever less for the same exact thing
Company F decided that she would migrate all her clientele to AF since the client would not see a difference
Company F sat back and smiled how she is making even more profit for the same service

AF said it would now change suppliers of Company F's revenue
Company F said nooooooooooooo, don't do it, please leave everything exactly the way it is.
AF said it will be so much better
Company F said, you have no idea

Phones started to ring, Company F sighed
Now Company F has to migrate so many clients, and again sighed ......
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I do understand that this has an impact "Company F's" revenue, but at the same time, Afrihost is working towards a bigger and better situation where that company would be in an even better position. Yes, there may have been some issues, but when our full network plan is rolled out, I personally think we will be on the best network in the country.
 
AfriMan said:
I do understand that this has an impact "Company F's" revenue, but at the same time, Afrihost is working towards a bigger and better situation where that company would be in an even better position. Yes, there may have been some issues, but when our full network plan is rolled out, I personally think we will be on the best network in the country.
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working toward is not good enough it has to be done now not at some imprecise time down the road. That's what the 21st century is about look in the states, people will soon be able to get 1gbps internet while here in SA service is getting worse now i know we are not the first world but is it too much to hope for that things don't get a worse.

PS im with those who don't like the QoS rules but supported Afrihost by giving them a chance and wanted to see if things improved but then gave notice before the 25th of Nov
 
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