Afrihost Uncapped ADSL Feedback

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Good point - those traffic counts are bidirectional, not just downloads. And torrents upload as well as download.
 
Is there any sort of QoS on the Afrihost news server?

I've tried it for a couple of days because my astraweb account is inactive at the moment (they've changed billing providers). Must say that the speeds are abysmal at best.
 
I am getting confused because Afriman keeps on telling us how much more capacity they have on the network, but then on facebook you get this type of response:

http://tinyurl.com/bdrvx6r

"we are nearly doubling out capacity within the next month which will improve congestion during peak time"

So which is it now?

We have ordered the capacity, and we have done everything on our side, but Telkom have to activate the additional IPC. As far as I know, all the infrastructure is in place on our side.
 
So it looks like our Leaderboard caused quite a stir ... still no guys claiming their titles? Maybe they worried about a hostile reception ... ;)

Just wanted to make a comment, saw a few guys doing their own calculations, especially on 384 Uncapped, and saying it's not physically possible. Remember that some people don't match their data to their linespeed. We have many clients on 384 even though their lines have been upgraded to 1024kbps, meaning their upload jumps to 512kbps, which is higher than they should "in theory" be able to download. Just a note, so if you apply across the board, guys on 4Mbps with 10Mbps lines, etc, it might give more insight to how people might be squeezing out the TB's.

Again, the whole idea was never to insult or make light of the very real issues we are all facing, but I still get a mild shock when I look at how much guys have managed to download. I promise 100% that they are not staff and not on special shaping policies that give them an advantage.

It seems like in terms of QoS things are opening up a bit. IPC hasn't been "lit up" yet, as someone mentioned. I think they would pour a bucket of cold water on me if I was sleeping through something like that! So it's more likely that whatever trend was pushing demand so high has eased off, and now there is more to go around. Just to give you an idea though, even with QoS in place, torrents & NZB's eat a sizeable chunk of the capacity (somewhere between half and a third)

AfriMan, why does it seem like Torrents always seem to get president even during business hours? Seeing as they take up a sizeable chunk of the data use, could they not be de-prioritised during the day and HTTP be given higher priority until about 8PM (example only :) ) HTTP speeds always seem to suffer, seeing as many (not all) people line up the whole of the internetz to download during the day and night.
 
I wonder if there isn't a capacity issue on the telkom backhaul between wherever you guys are and the IPC in Joburg...

There are definitely issues, by looking at some of the complaints that I have dealt with via PM, and chatting to some of our team. Line syncs not achieving correct speeds, and high latency. Some DSLAM's are horribly oversubscribed and congested, and I can't really see at what rate they are being upgraded. I would imagine they would not be at all, since they are going to be replaced by MSAN's ultimately, but as far as I can see they are still doing line upgrades which are already 2 months overdue.

I know they've got a difficult job, and the Telkom guys I deal with really come under a lot of pressure to deal with the demand. Let's hope they can get it right, though breaking out of the network sooner (with new IPC) is definitely going to be an advantage for us when this goes live.
 

There is nothing wrong with the network! (Sarcastic) If there was a problem we would be on the table!

Did you notice Afrihost is not even ON the table.....................

I find the other table of top downloaders a slap in the face! I struggle along with my 15KB/s or 50KB/s and think it is because of my 80 GB for the month on my 2Mb/s line/account ...............
 
There is nothing wrong with the network! (Sarcastic) If there was a problem we would be on the table!

Did you notice Afrihost is not even ON the table.....................

I find the other table of top downloaders a slap in the face! I struggle along with my 15KB/s or 50KB/s and think it is because of my 80 GB for the month on my 2Mb/s line/account ...............

I agree, not even on the table. Top ISP for the last couple years?!? Before we start the thing of "Yes, but our service and operators and blah blah blah is so friendly and efficient and after sales service" - to me that counts to ****. How often do you have to actually deal with anyone after you usually get ADSL? I have been with few ISP's before Afrihost and afer I signed up, I don;t think I ever had to contact anyone. Everything ran smooth. I would rather had crap service from my ISP but have my ADSL speeds than Great Client Service and no internet (which is the case now - wait it went up to 7kb/s from the 5kb/s, so it is getting better).
 
There are definitely issues, by looking at some of the complaints that I have dealt with via PM, and chatting to some of our team. Line syncs not achieving correct speeds, and high latency. Some DSLAM's are horribly oversubscribed and congested, and I can't really see at what rate they are being upgraded. I would imagine they would not be at all, since they are going to be replaced by MSAN's ultimately, but as far as I can see they are still doing line upgrades which are already 2 months overdue.

I know they've got a difficult job, and the Telkom guys I deal with really come under a lot of pressure to deal with the demand. Let's hope they can get it right, though breaking out of the network sooner (with new IPC) is definitely going to be an advantage for us when this goes live.

Afriman if it has taken this long to impliment your current request for IPC upgrade with telkom, your next upgrade request should be provisioned and submitted already!
When new IPC comes online and customers that left returns and more new customers join up the demand for IPC will increase, so I hope your next upgrade order is already placed!?
 
There are definitely issues, by looking at some of the complaints that I have dealt with via PM, and chatting to some of our team. Line syncs not achieving correct speeds, and high latency. Some DSLAM's are horribly oversubscribed and congested, and I can't really see at what rate they are being upgraded. I would imagine they would not be at all, since they are going to be replaced by MSAN's ultimately, but as far as I can see they are still doing line upgrades which are already 2 months overdue.

I know they've got a difficult job, and the Telkom guys I deal with really come under a lot of pressure to deal with the demand. Let's hope they can get it right, though breaking out of the network sooner (with new IPC) is definitely going to be an advantage for us when this goes live.

In my case the problem is definitely not with telkom. I can switch to another ISP or a capped Afrihost account and get full speed.
It is only my uncapped that really battles with downloads.
 
I am getting confused because Afriman keeps on telling us how much more capacity they have on the network, but then on facebook you get this type of response:

http://tinyurl.com/bdrvx6r

"we are nearly doubling out capacity within the next month which will improve congestion during peak time"

So which is it now?
ha ha ha ha ha, I would really like to see this AUP. Because this has now become a PR disaster of note. IPC, QoS, AUP and a leader board of downloaders. ha ha ha ha.

I love Afrihost, but at the moment the way they are treating me has made me a scorned lover. You think that chick and the boiled bunnies was bad......................
 
Afriman if it has taken this long to impliment your current request for IPC upgrade with telkom, your next upgrade request should be provisioned and submitted already!
When new IPC comes online and customers that left returns and more new customers join up the demand for IPC will increase, so I hope your next upgrade order is already placed!?

Telkom had a network freeze from around the 15th of December to the 5th of January, so that didn't help, but to my knowledge we submitted our request well before then. It's not a simple issue, case studies have to be prepared and lots of red tape, but we definitely had that as early as we could. As I've said previously, we should be over-compensating, and it should be a while before we hit anything close to capacity again. But we'll gladly foot the extra costs if it means that our clients can get great performance again, and then it's up to us to find ways to use the extra capacity.

Maybe I'll take a crack at that leaderboard at that stage ;)
 
This is the speed I'm currently getting on my 10mb Uncapped Account.




Did another test using MTN-SA hosted site.


Speedtests should be showing full speed, as it should fall under real time services. If you're getting that we need to look into this and run some tests for you.

Can you please drop me a PM?
 
This is the speed I'm currently getting on my 10mb Uncapped Account.




Did another test using MTN-SA hosted site.


Piesang, I gave up on SpeedTest.net long ago.....for some reason it never indicated what I was getting in real world situations. SpeedTest showed low speeds, but Torrents were great, Youtube streaming at 720P HD without a hitch.
 
Afrihost 2.png

afrihost.png

I dont get why they would shape random people ?

But as i said, my speeds seem more than fine. This is 4 meg uncapped, daytime.
 
NNTP currently running at 60KB/sec - but browsing is just fine.
 
Downloads crawled to 12kbps on my 2MB/s account. Yet a Speedtest (and browsing/Youtube) show no issue.

I've signed up for this month as a trial period. Although I've only been on two days, I can't say I've had less than line speed at any other time before this. Hopefully it fixes itself but it certainly isn't that major a deal for me.
 
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