Afrihost Uncapped ADSL Feedback

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This is terrible. Two days with AH and right now I'm not happy at all. I got better ping times on Mweb with their Seacom link down.

Pinging www.bbc.net.uk [212.58.244.69] with 32 bytes of data
Reply from 212.58.244.69: bytes=32 time=294ms TTL=48
Reply from 212.58.244.69: bytes=32 time=294ms TTL=48
Reply from 212.58.244.69: bytes=32 time=293ms TTL=48
Reply from 212.58.244.69: bytes=32 time=299ms TTL=48

Ping statistics for 212.58.244.69:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 293ms, Maximum = 299ms, Average = 295ms
Click to expand...
 
cryptic1 said:
Used 30gigs...hmmm and I thought there's no shaping with Afrihost WTF
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We ran the unshaped promotion for about two weeks, and as we said in our newsroom article and press release, it would be reconsidered after the first week.

Please remember that we shape according to demand and usage profile. If demand is low, we try to shape as little as possible and purely to protect the network from high latencies and contention. Who is shaped and to what extent is determined by usage patterns. If demand for real time services increases at any given moment, shaping will compensate and then also release additional capacity as demand decreases.

If you see a shaping policy in ClientZone, that is in force at that given moment, and could change at any time as demand fluctuates. The shaping only affects torrents and other file sharing, not general speeds (i.e. speedtest, browsing, gaming, streaming, VoIP, terminal services, etc.). Those fall under realtime and should all still be at 100%.
 
AfriMan said:
We ran the unshaped promotion for about two weeks, and as we said in our newsroom article and press release, it would be reconsidered after the first week.

Please remember that we shape according to demand and usage profile. If demand is low, we try to shape as little as possible and purely to protect the network from high latencies and contention. Who is shaped and to what extent is determined by usage patterns. If demand for real time services increases at any given moment, shaping will compensate and then also release additional capacity as demand decreases.

If you see a shaping policy in ClientZone, that is in force at that given moment, and could change at any time as demand fluctuates. The shaping only affects torrents and other file sharing, not general speeds (i.e. speedtest, browsing, gaming, streaming, VoIP, terminal services, etc.). Those fall under realtime and should all still be at 100%.
Click to expand...

Thank you for that Afriman, where can I find this in the clientzone. I only download via Rapidshare?
 
cryptic1 said:
Thank you for that Afriman, where can I find this in the clientzone. I only download via Rapidshare?
Click to expand...

It's only in the new ClientZone. If you click on Connectivity, and then the Uncapped account, you'll find shaping status on the left hand side, next to the real time status.
 
UPDATE 30 March 2013 18:00 A restoral path has been successfully established on EASSy, allowing engineers to reroute international traffic currently diverted to WACS. While full capacity has not yet fully been restored, this will improve international access and downloads services using overseas services. We apologise to for any inconvenience, our engineers are monitoring the temporary link to ensure that diverted traffic is stable, and the continued impact on clients is minimal. Affected clients will be informed as soon as full international capacity has been restored. We thank you for your patience.
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So we will get these bad speeds until they repair the link properly?
 
Has no one heard of redundancy? It's Saturday night and i can't even get 120 kb/s?
 
Not sure how long it is going to take to resolve the high pings, but it has been reported and logged. Hoping for a speed resolution.
 
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