Afrihost Uncapped ADSL Feedback

[cryptic1]

http://www.afrihost.com/site/network_status

 

[Bar_Rat]

Any news on whats wrong with the pings?

 

[Bar_Rat]

Well as things go this is a very poor showing by AH. Least when i was on mweb my gaming wasn't affected but this is terrible.
Can't play anything on the EU servers because of the lag.

 

[DaleA]

We have managed to reduce some of the lag experienced last night. Please let us know if you are still experiencing high pings and if so, please supply the ping report.

 

[DaleA]

Sorry, but the reduction in pings have been short lived. The network team is still working on it.

We are doing our utmost to get this resolved.

 

[cryptic1]

downloads are still intermittent even though my account status is unshaped.

 

[gregmcc]

Mine too. One minute I'm getting 400Kbps and the next 25Kbps

 

[Bar_Rat]

Even browsing is super slow now.

 

[kissingmybbgoodbye]

yes browsing is irritatingly slow. Sites even timeout

 

[cryptic1]

afrimaaaaannnnn....please help us

 

[Gtx Gaming]

full speed here in cape town , last day on afrihost though

making sure i get the most out of it today , running at 600kbs p2p.

 

[cryptic1]

full speed here in cape town , last day on afrihost though

making sure i get the most out of it today , running at 600kbs p2p.

which isp next hereticangel?

 

[Bar_Rat]

Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 18 ms 18 ms 18 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.
11.65]
3 32 ms 32 ms 32 ms 41.181.222.42
4 33 ms 34 ms 33 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]

5 34 ms 33 ms 34 ms 196.44.31.110
6 33 ms 32 ms 68 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
7 327 ms 291 ms 291 ms ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]

8 291 ms 292 ms 291 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
9 289 ms 288 ms 288 ms 195.66.224.103
10 * * * Request timed out.
11 * * * Request timed out.
12 292 ms 291 ms 302 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
13 246 ms 246 ms 245 ms 132.185.255.148
14 246 ms 245 ms 245 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]

Trace complete.

The problem is with MTN. Still on the local side before it goes to international. Unless I'm reading that wrong.

3 days to prove yourselves and so far you have failed badly. If its not sorted by 5pm you will have my cancellation.

 

[cryptic1]

I must add that dload speeds have picked up ever so slightly.

 

[jeanres]

Done 53GB in 5 days, no shaping, but I must add only about 4 GB of that is torrents

 

[Bar_Rat]

Streams on Twitch.tv are lagging now too.

 

[DaleA]

We apologies for the lag that is being experienced.

I can assure you that we are working on getting it resolved as soon as possible.

Unfortunately we do not have a ETR at the moment.

 

[Bar_Rat]

We apologies for the lag that is being experienced.

I can assure you that we are working on getting it resolved as soon as possible.

Unfortunately we do not have a ETR at the moment.

Do you guys even have an idea on what is wrong?

 

[Grubscrew]

We apologies for the lag that is being experienced.

I can assure you that we are working on getting it resolved as soon as possible.

Unfortunately we do not have a ETR at the moment.

Maybe Tuesday when MTN's guys are back at work?

 

[Bar_Rat]

Maybe Tuesday when MTN's guys are back at work?

Well if that is the case then its unacceptable and they have lost a customer. Browsing and international latency is terrible. If they cant get the basics right then they not the ISP for me.