Afrihost Uncapped ADSL Feedback

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Bar_Rat said:
Hi Afriman

Is my account running via EASSy or is it being rerouted via another route because my international gaming is now exceptional.
215ms to LoL servers and pinging below 200ms to bbc.co.uk.
Click to expand...

Nothing has changed on our side. We suspected that it was on the gaming server, so this might confirm that.
 
kohlhtor said:
A other trace rout

traceroute to www.mweb.co.za (196.2.63.110) , 5 relative hops max, 52 byte packets
1 fritz.box (192.168.178.1) 4.178 ms 19.298 ms 23.225 ms
2 105-236-8-129-esr-lo.mtnbusiness.co.za (105.236.8.129) 8.293 ms 10.907 ms 13.269 ms
3 41.181.53.214 (41.181.53.214) 25.980 ms 1089.544 ms 1091.822 ms
4 41.181.198.188 (41.181.198.188) 91.937 ms 93.818 ms 95.776 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 25.665 ms 77.869 ms 80.708 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 34.109 ms 99.053 ms 106.052 ms
7 196.44.0.74 (196.44.0.74) 44.100 ms 1054.340 ms 1056.268 ms
8 196.28.178.141 (196.28.178.141) 26.701 ms 1094.245 ms 1096.669 ms
9 tengig0-0-0-1.cpt-p-2.mweb.co.za (197.84.4.166) 36.878 ms 101.780 ms 103.833 ms
10 vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99) 34.506 ms 110.152 ms 122.275 ms
11 196.28.178.66 (196.28.178.66) 26.830 ms 1037.766 ms 1039.756 ms
12 cte-core-sw2.vwol.net (196.41.144.35) 34.364 ms 126.777 ms 128.830 ms
13 * * *
14 * * *
Click to expand...

Results seem to jump all over the place, even on 1st hop. I don't think that's on our network :(

Might be a local network issue, or something at the exchange. Actually, exchange would not affect the 1st hop, so more likely something on your local network.
 
kripstoe said:
Ok, what's plotting? :mad:

2717865886.png


View attachment 51480
Click to expand...

Definitely looks very poor. Please drop me a DM so we can check what's up :(
 
Jared176 said:
I haven't had internet for most of the day. Going to check with another Isp account now to that it isn't the line.
Click to expand...

Sorry to hear you can't get online. We're getting many reports of exchanges down all over the country, so hopefully that is not the case. Please drop me a DM, I should be able to confirm what the issue is.
 
AfriMan said:
Results seem to jump all over the place, even on 1st hop. I don't think that's on our network :(

Might be a local network issue, or something at the exchange. Actually, exchange would not affect the 1st hop, so more likely something on your local network.
Click to expand...

You must see all my post this was on my ipad

This on my mac
Same time
ImageUploadedByTapatalk1368989749.901342.jpg
See the one hop

ImageUploadedByTapatalk1368989777.546837.jpg
 
AfriMan said:
Sorry to hear you can't get online. We're getting many reports of exchanges down all over the country, so hopefully that is not the case. Please drop me a DM, I should be able to confirm what the issue is.
Click to expand...

Just bought 1gb Axxess prepaid and internet working fine. So definelty something on your guys side.
 
Hey all,

I have a duo plus 300WR router, and for the past 24 hours ive been finding these in the system log..

May 19 19:12:32 DSL in Sync
May 19 19:16:27 DSL out of sync
May 19 19:16:27 DSL in Sync
May 19 19:16:40 DSL out of sync
May 19 19:16:40 DSL in Sync
May 19 19:18:18 DSL out of sync
May 19 19:18:18 DSL in Sync
May 19 19:20:18 DSL out of sync
May 19 19:20:18 DSL in Sync
May 19 19:23:33 DSL out of sync
May 19 19:23:33 DSL in Sync
May 19 19:57:45 DSL out of sync
May 19 19:57:45 DSL in Sync
May 19 20:25:46 DSL out of sync
May 19 20:25:46 DSL in Sync
May 19 20:27:43 DSL out of sync
May 19 20:27:43 DSL in Sync
May 19 21:20:27 DSL out of sync
May 19 21:20:27 DSL in Sync

anyone have any idea? could it be my line thats actually dropping out.
 
Sync dropping is a problem with your physical ADSL line/network, and nothing to do with your data provider.
 
AfriMan said:
Nothing has changed on our side. We suspected that it was on the gaming server, so this might confirm that.
Click to expand...

That's not true because my in-game latency is now 270ms and I am pinging bbc.co.uk at 230ms. Also checking tracerts I see a completely different route path to international sites. I was definitely not being routed on EASSy.
So this confirms that its not the servers but the routing through EASSy.

Switched to my mweb account now and getting 222ms in game.
 
Last edited:
I signed up for a 4mbps business adsl account this morning but it doesn't want to download at much more than 1mbps.

E.g.
2719201652.png

2719202825.png

2719203876.png


My mweb account downloads like this on the same line
2719219577.png


Please can you help, Afriman?
 
GarethY said:
I signed up for a 4mbps business adsl account this morning but it doesn't want to download at much more than 1mbps.

E.g.
2719201652.png

2719202825.png

2719203876.png


My mweb account downloads like this on the same line
2719219577.png


Please can you help, Afriman?
Click to expand...

That is odd, just thought I'd try and see if I get similar results. What is affecting your latency so much?
Attached image is consumer ADSL 4Mbps account.
2719232989.png
 
I get about 20-25ms on the first hop and the rest can probably be explained by the fact that I'm about an hours drive from in East London
 
GarethY said:
I signed up for a 4mbps business adsl account this morning but it doesn't want to download at much more than 1mbps.

E.g.
2719201652.png

2719202825.png

2719203876.png


My mweb account downloads like this on the same line
2719219577.png


Please can you help, Afriman?
Click to expand...

Looks like there is something very odd going on. Very poor, especially for a Business account. Please drop me a DM so we can get to the bottom of this ASAP :(
 
GarethY said:
I get about 20-25ms on the first hop and the rest can probably be explained by the fact that I'm about an hours drive from in East London
Click to expand...

The first hop is from your device to your router, it should never be more that 1ms max :(

Can you post the traceroute, or send it to me in a PM?
 
Bar_Rat said:
That's not true because my in-game latency is now 270ms and I am pinging bbc.co.uk at 230ms. Also checking tracerts I see a completely different route path to international sites. I was definitely not being routed on EASSy.
So this confirms that its not the servers but the routing through EASSy.

Switched to my mweb account now and getting 222ms in game.
Click to expand...

As I mentioned, nothing has changed routing wise on our side. We do load balance Gauteng users between WACS and EASSy, so it may be coincidence, if you are in that region. However, if you're in Cape Town or Durban, there's no change to routing, you go along the closest undersea cable.
 
Malooga said:
Hey all,

I have a duo plus 300WR router, and for the past 24 hours ive been finding these in the system log..

May 19 19:12:32 DSL in Sync
May 19 19:16:27 DSL out of sync
May 19 19:16:27 DSL in Sync
May 19 19:16:40 DSL out of sync
May 19 19:16:40 DSL in Sync
May 19 19:18:18 DSL out of sync
May 19 19:18:18 DSL in Sync
May 19 19:20:18 DSL out of sync
May 19 19:20:18 DSL in Sync
May 19 19:23:33 DSL out of sync
May 19 19:23:33 DSL in Sync
May 19 19:57:45 DSL out of sync
May 19 19:57:45 DSL in Sync
May 19 20:25:46 DSL out of sync
May 19 20:25:46 DSL in Sync
May 19 20:27:43 DSL out of sync
May 19 20:27:43 DSL in Sync
May 19 21:20:27 DSL out of sync
May 19 21:20:27 DSL in Sync

anyone have any idea? could it be my line thats actually dropping out.
Click to expand...

It looks to be an intermittent line issue. Is your line managed by us? Please DM me so we can test further :(
 
AfriMan said:
As I mentioned, nothing has changed routing wise on our side. We do load balance Gauteng users between WACS and EASSy, so it may be coincidence, if you are in that region. However, if you're in Cape Town or Durban, there's no change to routing, you go along the closest undersea cable.
Click to expand...

I have to disagree because I have never seen sub 200ms latency to UK unless I am being routed via WACS.
 
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