Afrihost Uncapped ADSL Feedback

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I was directly on IS a while back before I upgraded to the bundle option. I think your username will have IS in it somewhere.
 
So the MTN move is on the 16th of October for Afrihost. Let's see how that goes
 
Just saw this on the Afrihost Website, will hopefully clear everything up for those who want to know why the Uncapped accounts is slow.

An Important Letter From Gian to YOU
Wednesday, 10 October, 2012 at 09:53 - Announcements

We've re-published this letter from Gian Visser, our CEO, to all our ADSL Clients - for those who did not get to read the email, or would just like a reminder of the important points from his letter.

I've got some breaking news. And it's very important that you know about it. In my 12 years at Afrihost this has probably been the most challenging email I've written.

Why?

Because this is one of the most exciting things we've ever done and I want to make sure I communicate clearly how groundbreaking it is and exactly how it affects you. I believe the ADSL game is about to change again. In 2009 we offered ADSL data for R29 per GB when the going rate was R70. And it changed the game. Our business (and the SA Internet market) hasn't been the same since.

So what's happening?

A new ADSL network has been custom built and created for us and all of our clients. It's been crafted with love and care. Passion and precision. Our uncompromising requirements, specifications and expectations have not only been met but exceeded. Nothing's been held back. I'm confident that this new network will change the ADSL game again in South Africa

Here are the reasons why...

Your connection will be fully redundant. Local traffic is spread across multiple IPC's across the country - so even if there is a catastrophic Telkom outage in one area we can divert all traffic within minutes. The new network also uses multiple undersea cables for unparalleled international speed, stability and reliability.

So what if one of the undersea cables has an outage or gets cut?

Traffic will automatically be diverted across the other cables so you'll still be able to access international sites - you probably won't even know that anything happened!

But that's not all:

We now have unparalleled control over every facet of each of our ADSL products.
We have created our products to work exactly like we want them to work.
We will now be able to control how the system prioritises traffic and we can change it if necessary.
We are no longer reliant on our supplier controlling the way your Internet data is delivered to you across the network.
Now we control this.

What does this all mean for you?

Simply that you'll get the absolute best ADSL Internet experience possible.

So when will you start enjoying all this?

Your account will be moved to the new network this Tuesday (16th of October). You can log in to your ClientZone at anytime to see which network you are on and whether your account has been moved. Please note that this currently applies to clients who's usernames end with @afrihost.co.za, and users on @is.afrihost.co.za will be contacted separately next week.

What do you have to do?

Nothing. Your settings will stay exactly the same - your username and password will remain unchanged. We are doing all the work in the background for you.

Will your connection to the Internet be disrupted or broken?

No. Your ADSL should work all the time and the switchover should be seamless.

What if you can't connect on Tuesday?

If you find you are not able to download anything in Tuesday then switch off your router or modem for a few minutes and turn it on again - this will enable your router/modem to log you onto our new network and should fix the problem.

What changes for you?

Nothing (other than your ADSL connection is hopefully even better than usual) You still contact us in exactly the same way if you have any problems in the future

Who built and owns this new network?

MTN. We've worked very closely with them to create this network and I've been amazed by their tireless dedication and passion. They have exceeded our expectations at every turn. We're very excited to partner with MTN - without question one of the best tech companies in South Africa - to bring this groundbreaking, game-changing ADSL network to you. And we're excited to let you loose on it on Tuesday!

Will there be teething problems?

I hope and pray not! Obviously we have done everything we can to ensure it all goes as smoothly as possible. However, as you probably know, computers and anything tech-related can be unpredictable so if there are any unforeseen problems be assured we (and MTN) have our best technicians ready to leap into action if necessary.

What about the websites we host?

We are NOT moving our websites or web servers that we host. Nothing is changing to our hosting infrastructure or any of our hosting products. This new network is specifically created for ADSL users so we will only be moving our ADSL clients on Tuesday. Our web servers will stay with Internet Solutions (IS). They are a great company and we have the utmost respect for them. We are very grateful to them for the excellent service they have given us in the past and will continue to give us going forward.

If you have any questions please post your questions in the comments section and we'll answer them for you ASAP.

Thank you for your ongoing support.

We do not (and never will!) take you and your trust in us for granted.

Thank you

Gian
CEO, Afrihost
Click to expand...
 
Awesome - the move to MTN is on.

Doh...beaten to it! :)

I've got some breaking news.

And it's very important that you know about it.

In my 12 years at Afrihost this has probably been the most challenging email I've written.

Why?

Because this is one of the most exciting things we've ever done and I want to make sure I communicate clearly how groundbreaking it is and exactly how it affects you.

I believe the ADSL game is about to change again.

In 2009 we offered ADSL data for R29 per GB when the going rate was R70.

And it changed the game.

Our business (and the SA Internet market) hasn't been the same since.

So what's happening?

A new ADSL network has been custom built and created for us and all of our clients.

It's been crafted with love and care.

Passion and precision.

Our uncompromising requirements, specifications and expectations have not only been met but exceeded.

Nothing's been held back.

I'm confident that this new network will change the ADSL game again in South Africa

Here are the reasons why...

Your connection will be fully redundant.

Local traffic is spread across multiple IPC's across the country - so even if there is a catastrophic Telkom outage in one area we can divert all traffic within minutes.

The new network also uses multiple undersea cables for unparalleled international speed, stability and reliability.

So what if one of the undersea cables has an outage or gets cut?

Traffic will automatically be diverted across the other cables so you'll still be able to access international sites - you probably won't even know that anything happened!

But that's not all:

We now have unparalleled control over every facet of each of our ADSL products.

We have created our products to work exactly like we want them to work.

We will now be able to control how the system prioritises traffic and we can change it if necessary.

We are no longer reliant on our supplier controlling the way your Internet data is delivered to you across the network.

Now we control this.

What does this all mean for you?

Simply that you'll get the absolute best ADSL Internet experience possible.

So when will you start enjoying all this?

Your account will be moved to the new network this Tuesday (16th of October)

You can log in to your ClientZone at anytime to see which network you are on and whether your account has been moved.

What do you have to do?

Nothing.

Your settings will stay exactly the same - your username and password will remain unchanged.

We are doing all the work in the background for you.

Will your connection to the Internet be disrupted or broken?

No.

Your ADSL should work all the time and the switchover should be seamless.

What if you can't connect on Tuesday?

If you find you are not able to download anything in Tuesday then switch off your router or modem for a few minutes and turn it on again - this will enable your router/modem to log you onto our new network and should fix the problem.

What changes for you?

Nothing (other than your ADSL connection is hopefully even better than usual)

You still contact us in exactly the same way if you have any problems in the future

Who built and owns this new network?

MTN

We've worked very closely with them to create this network and I've been amazed by their tireless dedication and passion.

They have exceeded our expectations at every turn.

We're very excited to partner with MTN - without question one of the best tech companies in South Africa - to bring this groundbreaking, game-changing ADSL network to you.

And we're excited to let you loose on it on Tuesday!

Will there be teething problems?

I hope and pray not!

Obviously we have done everything we can to ensure it all goes as smoothly as possible.

However, as you probably know, computers and anything tech-related can be unpredictable so if there are any unforeseen problems be assured we (and MTN) have our best technicians ready to leap into action if necessary.

What about the websites we host?

We are NOT moving our websites or web servers we host.

Nothing is changing to our hosting infrastructure or any of our hosting products.

This new network is specifically created for ADSL users so we will only be moving our ADSL clients on Tuesday.

Our web servers will stay with Internet Solutions (IS). They are a great company and we have the utmost respect for them. We are very grateful to them for the excellent service they have given us in the past and will continue to give us going forward.

If you have any questions please go to http://www.afrihost.com/site/newsroom/view/letter_from_gian and post your questions in the comments section and we'll answer them for you ASAP.

Thank you for your ongoing support.

We do not (and never will!) take you and your trust in us for granted.

Thank you

Gian
CEO, Afrihost
Click to expand...
 
Why do I have a feeling AfriMan is gonna super busy next week. (that's if he was'nt clever enough to take leave next week) :D
 
was this the big announcement you were talking about Afriman??
if so, then not that big of a secret as we all knew about the move ... maybe not the timeline !!
 
shogun said:
Oi, PM sent a while back... no time to rest. Congrats on ISP of the year, now get back to it!

:D
Click to expand...

Poor Afriman. I can imagine that he is swamped with private messages these days. Heck, even replied to me last night, well outside of business hours. So give him a little break as long as he shares that champagne :P
 
Also got my email. Will hold fingers and thumbs this goes smoothly and makes a difference. Got a god feeling it will. :)
 
I just thought about something, something that is going to affect me quite a bit.

News Server?

Are you going to have a news server now that you're no longer with IS?
 
So is this big news that Afriman couldn't divulge yesterday? That you're moving to MTN, but we knew this for quite a while already.. Or is there something else?
 
timmie23 said:
I just thought about something, something that is going to affect me quite a bit.

News Server?

Are you going to have a news server now that you're no longer with IS?
Click to expand...

Grimspoon said:
Ah **** I didn't think of that! :eek:
Click to expand...
Why do you guys still bother with the local ones? Now that you have uncapped, rather pay the extra R90pm for a premium server that actually works :p
 
Mike Hoxbig said:
Why do you guys still bother with the local ones? Now that you have uncapped, rather pay the extra R90pm for a premium server that actually works :p
Click to expand...

Who do you use? I used AstraWeb, but experienced horrible results with larger files especially. It must have an API that can work with SickBeard though.
 
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