- Lets just say coming from an ISP background too, it does at times assist in troubleshooting problems especially when it could be vendor related.
Interesting. So, with your ISP Background, and knowing that Afrihost now resides on MTN's network after moving off IS, one would think you would know that they are 2nd tier.
MTN - their own network
IS - their own network
MWEB - their own network
Afrihost is really just a 'virtual' ISP.
Still do not see how that would help you in resolving your technical issue speaking to a support guy/girl.
*shurg*
But hey, Its the festive season so whatever floats your boat!
Michael