Afrihost Uncapped ADSL Feedback

Status
Not open for further replies.
Offline in Durbanville and reports of people in Gordons Bay
 
This one:

Dear Network Notice Subscriber

The following notice has been UPDATED.

TIME: 10 Mar 2013 9:33:29 PM
ADDITIONAL: Please note that SAIX replaced the faulty Ethernet card in
Tygerburg.

ADSL and peering traffic to SAIX has been rerouted back to Tygerburg.

MTN Business NOC will be monitoring for any further issues for the next 12
hours.

Please accept our sincere apology for the inconvenience this has caused to
your business.

POINTS OF IMPACT:
SAIX
Tygerburg

OPENING TIME: 8 Mar 2013 2:37:21 PM
CAUSE OF PROBLEM: ADSL Services
SYMPTOMS EXPERIENCED: High Latency
SEVERITY: Critical
STATUS: Attending
ATTENDING: Carrier Operators
ADDITIONAL: Please take note that we are currently experiencing
connectivity problems between our peering links with SAIX in the Cape
Town.

The fault has been escalated to Telkom/SAIX to resolve. This is affecting
ADSL and peering traffic to SAIX from Cape Town.

Traffic has rerouted via our Johannesburg peering.

Please accept our sincere apology for the inconvenience this may cause to
your business.

To view the history of this notice go to the MTN Business Customer Centre.

Regards,
MTN Business NOC
tel: 0877 40 40 40 / 083 123 6021
email: [email protected]

http://www.mtnbusiness.co.za

This e-mail is strictly confidential and intended only for use by the
addressee unless otherwise indicated.
 
South peninsula going like a Boeing (for a change). ~3mbps and low latency. Maybe it's because the northern `burbs aren't using bandwidth ;-)
 
http://www.speedtest.net/result/2564722393.png
ISP:Afrihost
ADSL Line : 1MB

My speed is much better now , thanks Afrihost

http://www.speedtest.net/result/2564724492.png

http://www.speedtest.net/result/2564726045.png

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.cnn.com

Tracing route to cnn-56m.gslb.vgtf.net [157.166.248.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 18 ms 19 ms 21 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8
.65]
3 32 ms 33 ms 36 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

4 42 ms 44 ms 41 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 68 ms 68 ms 63 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 231 ms 233 ms 231 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]

7 195 ms 187 ms 183 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.15
5]
8 185 ms 184 ms 191 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.2
18]
9 177 ms 179 ms 169 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.
89]
10 278 ms 283 ms 287 ms 4.69.162.153
11 262 ms 263 ms 265 ms ae-59-224.ebr2.Amsterdam1.Level3.net [4.69.153.2
13]
12 * * * Request timed out.
13 256 ms 262 ms 260 ms ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]

14 287 ms 280 ms 278 ms 4.69.201.66
15 319 ms 322 ms 338 ms ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
16 289 ms 283 ms 279 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
17 251 ms 250 ms 251 ms ae-1-51.edge2.Atlanta4.Level3.net [4.69.150.17]

18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\>
 
I must say, my 1mb uncapped has given me less than 5 problems in the last 6 months, only 1 was permanent, and it was on telkom's side.
 
Facing my first real problem since connection.

Speedtests show approx 2 meg for a 4 meg line. The test my line function doesn't work, it keeps failing.

Direct downloads max at around 80ish kilobytes. Torrents at 0.1kB/s to 10kB/s

AfriMan said he couldn't connect to my exchange during his quick test..

Really hoping our exchange isn't being a problem, or worse, broken
 
Last edited:
looks like it is fixed now... this is what it is all about
international 4mb uncapped
Test conducted on 11 March 2013 7:37:46 AM SAST
Download Speed: 3410 kbps (426.3 KB/sec transfer rate)
Upload Speed: 380 kbps (47.5 KB/sec transfer rate)
Latency: 169 ms

average overnight torrents coming in at 24,9kB/s - think that is kinda slow but
 
I had good latency for about 15min after 8.30am, and at 9am it is down the dumps.
I have now sent 3x SMS Help to Afrihost since Yesterday, a support ticket this morning...

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 132 ms 144 ms 155 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 162 ms 173 ms 189 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 187 ms 173 ms 156 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 119 ms 134 ms 142 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 111 ms 118 ms 120 ms 196.44.31.106
7 190 ms 168 ms 167 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 187 ms 190 ms 199 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 182 ms 158 ms 157 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 118 ms 115 ms 104 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 167 ms 202 ms 209 ms 196.28.178.66
12 115 ms 115 ms 123 ms cte-core-sw2.vwol.net [196.41.144.35]
13 90 ms 105 ms 116 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
It is all over the place. 1 moment it looks like my exchange is congested the next it is perfect.
It looks like a DOS attack, exchange congestion, SAIX issue...

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 4 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 20 ms 16 ms 19 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 5 ms 5 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 6 ms 6 ms 7 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 64 ms 60 ms 58 ms 196.44.31.106
7 22 ms 20 ms 19 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 66 ms 62 ms 58 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 65 ms 64 ms 53 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 55 ms 57 ms 54 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 68 ms 63 ms 56 ms 196.28.178.66
12 66 ms 53 ms 52 ms cte-core-sw2.vwol.net [196.41.144.35]
13 87 ms 85 ms 81 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 12 ms 12 ms 6 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 24 ms 26 ms 27 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 47 ms 42 ms 36 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 39 ms 40 ms 36 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 7 ms 6 ms 6 ms 196.44.31.106
7 32 ms 33 ms 27 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 7 ms 7 ms 6 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 11 ms 11 ms 10 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 8 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 8 ms 7 ms 7 ms 196.28.178.66
12 38 ms 41 ms 41 ms cte-core-sw2.vwol.net [196.41.144.35]
13 22 ms 27 ms 28 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 120 ms 117 ms 114 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 176 ms 174 ms 177 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 265 ms 159 ms 168 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 124 ms 132 ms 124 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 116 ms 110 ms 110 ms 196.44.31.106
7 141 ms 137 ms 117 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 58 ms 63 ms 53 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 65 ms 62 ms 67 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 133 ms 117 ms 137 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 126 ms 109 ms 113 ms 196.28.178.66
12 81 ms 87 ms 90 ms cte-core-sw2.vwol.net [196.41.144.35]
13 79 ms 90 ms 80 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 68 ms 65 ms 67 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 72 ms 84 ms 93 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 111 ms 120 ms 118 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 177 ms 185 ms 209 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 213 ms 230 ms 245 ms 196.44.31.106
7 203 ms 189 ms 183 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 173 ms 188 ms 191 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 194 ms 197 ms 194 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 161 ms 175 ms 172 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 162 ms 164 ms 165 ms 196.28.178.66
12 133 ms 118 ms 133 ms cte-core-sw2.vwol.net [196.41.144.35]
13 127 ms 953 ms 108 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 253 ms 251 ms 273 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 229 ms 219 ms 194 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 147 ms 148 ms 153 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 184 ms 178 ms 174 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 100 ms 117 ms 105 ms 196.44.31.106
7 198 ms 201 ms 194 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 176 ms 162 ms 150 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 132 ms 138 ms 145 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 134 ms 133 ms 136 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 122 ms 136 ms 144 ms 196.28.178.66
12 194 ms 189 ms 193 ms cte-core-sw2.vwol.net [196.41.144.35]
13 * 148 ms 146 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
Last edited:
Is anyone on Afrihost's 4Mbps Business Uncapped? It's not much more than the shaped uncapped account.
 
It is all over the place. 1 moment it looks like my exchange is congested the next it is perfect.
It looks like a DOS attack, exchange congestion, SAIX issue...

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 4 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 20 ms 16 ms 19 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 5 ms 5 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 6 ms 6 ms 7 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 64 ms 60 ms 58 ms 196.44.31.106
7 22 ms 20 ms 19 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 66 ms 62 ms 58 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 65 ms 64 ms 53 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 55 ms 57 ms 54 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 68 ms 63 ms 56 ms 196.28.178.66
12 66 ms 53 ms 52 ms cte-core-sw2.vwol.net [196.41.144.35]
13 87 ms 85 ms 81 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 12 ms 12 ms 6 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 24 ms 26 ms 27 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 47 ms 42 ms 36 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 39 ms 40 ms 36 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 7 ms 6 ms 6 ms 196.44.31.106
7 32 ms 33 ms 27 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 7 ms 7 ms 6 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 11 ms 11 ms 10 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 8 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 8 ms 7 ms 7 ms 196.28.178.66
12 38 ms 41 ms 41 ms cte-core-sw2.vwol.net [196.41.144.35]
13 22 ms 27 ms 28 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 120 ms 117 ms 114 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 176 ms 174 ms 177 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 265 ms 159 ms 168 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 124 ms 132 ms 124 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 116 ms 110 ms 110 ms 196.44.31.106
7 141 ms 137 ms 117 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 58 ms 63 ms 53 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 65 ms 62 ms 67 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 133 ms 117 ms 137 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 126 ms 109 ms 113 ms 196.28.178.66
12 81 ms 87 ms 90 ms cte-core-sw2.vwol.net [196.41.144.35]
13 79 ms 90 ms 80 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 68 ms 65 ms 67 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 72 ms 84 ms 93 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 111 ms 120 ms 118 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 177 ms 185 ms 209 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 213 ms 230 ms 245 ms 196.44.31.106
7 203 ms 189 ms 183 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 173 ms 188 ms 191 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 194 ms 197 ms 194 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 161 ms 175 ms 172 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 162 ms 164 ms 165 ms 196.28.178.66
12 133 ms 118 ms 133 ms cte-core-sw2.vwol.net [196.41.144.35]
13 127 ms 953 ms 108 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 253 ms 251 ms 273 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 229 ms 219 ms 194 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 147 ms 148 ms 153 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 184 ms 178 ms 174 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 100 ms 117 ms 105 ms 196.44.31.106
7 198 ms 201 ms 194 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 176 ms 162 ms 150 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 132 ms 138 ms 145 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 134 ms 133 ms 136 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 122 ms 136 ms 144 ms 196.28.178.66
12 194 ms 189 ms 193 ms cte-core-sw2.vwol.net [196.41.144.35]
13 * 148 ms 146 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Looks to me to be at your exchange. The second hop seems to take ages to reach our network.
 
Telkom problem was resolved some time during the night. Account was working well when I left this morning.
 
Lost connection 7 times tonight while playing BF3! Pure Internet joy....

Also getting insane disconnects this last week... :( Sometimes it disconnects and doesn't reconnect for like 10 minutes... I can restart the router, and do whatever a want, it just doesn't want to connect. I just now just leave it and eventually noticed the internet is working again.

The speeds for me has also been all over the place lately. Sometimes it goes great, but all of a sudden it disconnects, minutes later it reconnects and then I can't even open the speedtest.net website. Everything just times out. then I need to restart the router again and then it's better.

One thing i've also noticed is, for a while now, I can't watch two youtube videos right after each other.
I'll watch one, and it streams fine, when I play the next one, judging from the progress bar, it seems to load at about 80kB/s. I need to refresh the page, and only then it loads fine again.

The thing I don't understand is, our 1mbps Openweb uncapped at work streams 480p video just fine but the 4mbps Afrihost at home often struggles. Last year I was able to stream 720p without any buffering, video after video.
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X