AirMobile eSIM

[DStvNothingOn]

Jeez you hold a grudge and are like an airport, com-plane, com-plane, com-plane

did the same thing for me, you need to open the email in firefox or another browser and then eventually it will work,

went back and forth with afrihost trying to figure this out. terrible Support sometimes, still didnt get problems sorted, eventually gave up and ported my FNB esim across


@Afrigirl given up with you guys, first you make emails that dont work, then CREATE another different Esim when I wanted a port done and reactivate my number, then the utterly bizarre and pointless and stupid Verification process that feels like minority report, take a photo with your ID number and the date and then claim its not clear 100 times over again.

you guys seriously need to work on your user onboarding and support for this system, firstly" unapproved" WFT is that, anything with an Esim works, literally anything, there isn't anything unique of special about it, only your support teams who dont know how to troubleshoot problems efficiently.

 

[Afrigirl]

If the QR code displayed, then I could test, but there is no QR code:

View attachment 1801888

Hi.

Please access it from clientzone.
under the MSISDN select "Sim Swap eSIM details"

 

[Afrigirl]

@d.casper.b did you get the code under clientzone?

 

[d.casper.b]

@d.casper.b did you get the code under clientzone?

Yes, I managed to get it there. Thanks for the heads-up to look there.

The phone is connected on AirMobile now.
Thank you for all the help - I don't think I would have been able to even be given the opportunity to get an eSIM or let alone test if it can work with one of the big providers - just a "phone not supported" response or something. So I appreciate your patience.

That means I can go ahead and cancel the number and do a SIM-swap on my main number.

 

[Afrigirl]

Yes, I managed to get it there. Thanks for the heads-up to look there.

The phone is connected on AirMobile now.
Thank you for all the help - I don't think I would have been able to even be given the opportunity to get an eSIM or let alone test if it can work with one of the big providers - just a "phone not supported" response or something. So I appreciate your patience.

That means I can go ahead and cancel the number and do a SIM-swap on my main number.

I sent you a PM of the following steps to take for the sim swap.
Please share the ticket reference as soon as you get it.