Airtime and data balnce inquiry

Z

zaphod

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Joined
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I used to check my airtime data bundle balance by SMS the word "balance" to 100.

For the last 3 days it is not working. No reply SMS is received.

Anybody else having the same problem.?

:confused:

BTW: I am on Vodacom prepaid.
 
Just tried it on my contract phone and got "Technical error, please try again later", never tried it on contract before though and its not a VSP contract so that might be why.
 
SMSing the word "balance" to 100, seem to work now.

I get
Your current account balance is R15.77 You have 2042.98MB available to use. Your data bundle will expire on 20070530.
Click to expand...

I also tried the MM to 31050 and got
You have used 0MB () and have 0MB available. Reminder, you can call 082110 for Vodacom Directory Enquiries.
Click to expand...

So this obviously isn't working correctly?
 
It is also impossible to purchase a data bundle via V4Me or 111.

Been trying all day.
Click to expand...

Yea i struggled all day too, somehow got it through at 6pm. Website also didn't work for loading data bundles.
 
I do not advise calling the normal helpdesk number 111, rather call the Data Helpdesk number 155 to have data bundles loaded.
 
I do not advise calling the normal helpdesk number 111, rather call the Data Helpdesk number 155 to have data bundles loaded.
Click to expand...

Nah, i was talking about *111# . You go through all the prompts and right at the end it kept failing...same error when doing it on V4Me also. I did call 111 eventually, but they couldn't do anything either.
 
diabolus said:
Nah, i was talking about *111# . You go through all the prompts and right at the end it kept failing...same error when doing it on V4Me also. I did call 111 eventually, but they couldn't do anything either.
Click to expand...

Same here been trying *111# as well, called 155 but all they did was to log a call.

It was failing at the final at the final stage after the 30-day T&C's ........ now it fails even earlier in the process.
 
PPDB still not functional.

Seems the only winner will be VC as they can rape all their customers that can't buy PPDB at R2 p/MB.

Seems you don't have to take responsibility for you're problems when it is a "general" network problem, but as I have learnt in the past this also applies to "localised" problems as well.

As long as the "centralised" billing system is working Vodacom is happy.
 
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