Airtime quietly being stolen?

Come on Jannie, surely Vodacom has a policy that governs fraudulent actions for WASPS. Surely you guys are trying to protect your client base??
 
Just have a look here at all the complaints. Waar daar 'n rokie trek is daar 'n vuurtjie...
 
ajax said:
Just have a look here at all the complaints. Waar daar 'n rokie trek is daar 'n vuurtjie...
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I googled 'opera telecom', the first 2 results were from 'HelloPeter.co.za'... LOL!
 
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You should be able to log in or via USSD, opt to not be subscribed or billed for any of that crap.

And should you sms those 35050 crap services, get a messages saying you aren't provisioned.

And that you first need to have yourself provisioned before you can get ripped off
 
Forget the WASPS stealing our money - I've got Vodacom quietly stealing my airtime all by themselves! :( I have no way to prove it though - I just know that my airtime magically decreases by itself without me doing anything that could be using my airtime. As a result I have almost no airtime on my phone (if it's not there it can't be stolen) but that leaves me unable to send sms's or make calls.

Sigh.
 
Identify the F@ckers that is steeling your money and publish there addresses and phone numbers and company addresses.
Then it is easy. Go to their work and kick the crap out of them.
If they take your money make sure that they give it back. No more calls to them. Go and see them.
 
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you know the last time there was a scandal similar to this, thinking the old telcom 087? numbers icasa killed them all.. why can't icasa step in now? I mean if the industry can't regulate and fix itself it needs to be killed off finally.
 
BGE said:
I googled 'opera telecom', the first 2 results were from 'HelloPeter.co.za'... LOL!
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These are the same guys harassing me. Just lodged a complaint with WASPA. Found I had OPERA028, OPERA018 showing up on my bill. Shortcodes of: 31929, 31921, 27840031903 to a TOTAL of R157 in June. I see they have quite a few complaints against them, 19 of them which have been upheld by WASPA. Surely they should be shutdown after exceeding a certain threshold?
 
When you use the Vodacom online portal to manage your prepaid account, there is a Mini Statement option which will show you the last 10 transactions which was made on your number. That will identify the culprits quickly. I wonder how the new consumer act protects agains wasps? Any ideas?
 
As far as I know the new consumer protection act has supposed to have done away with the inflated SMS price. According to CPA no company is allowed to bill at premium sms rates any longer. Consumers only pay the normal network rates for any sms they send.
 
One industry insider, who asked not to be named because it can harm his affiliation with some of the WASPs, ...
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Oh, so he / she wants to be associated with crooks !
 
mercurial said:
I think xrapidx and I have also experience this before. VodacomData sorted me out, though :)
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Yip - very annoying - because I had to fight for my money back, with the WASP insisting I subscribed and saying they have proof, but couldn't provide it.

Worst of it was a company operated/owned/something by Vodacom - so they obviously made money out of it.
 
Pynet said:
As far as I know the new consumer protection act has supposed to have done away with the inflated SMS price. According to CPA no company is allowed to bill at premium sms rates any longer. Consumers only pay the normal network rates for any sms they send.
Click to expand...

If this is indeed the case, R1500 in a matter of days must be premium rates....
 
Key said:
When you use the Vodacom online portal to manage your prepaid account, there is a Mini Statement option which will show you the last 10 transactions which was made on your number. That will identify the culprits quickly. I wonder how the new consumer act protects agains wasps? Any ideas?
Click to expand...

Anyone know how to do this for MTN prepaid?
 
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