wasp

  1. xrapidx

    Vodacom dodgy behaviour, won't unsubscribe from services.

    My mom has been trying for weeks to unsubscribe from a daily service which charges R5/day. She's followed the unsubscribe process, called Vodacom who all but help - basically telling her its her problem, and she must unsubscribe. They're now staying with me for Christmas, and asked me to have...
  3. J

    Vodacom, MTN, and Cell C subscribers - Do this now

    Vodacom, MTN, and Cell C subscribers - Do this now To ensure that you are not billed by a rogue WASP without your knowledge, follow the steps for your mobile network below: Vodacom MTN Cell C
  4. J

    Two R100,000 fines issued for not preventing WASP fraud

    Two R100,000 fines issued for not preventing WASP fraud WASPA has issued R100,000 fines to two companies for failing to take reasonable steps to prevent "fraudulent use of member's networks and systems". According to WASPA adjudicator reports on the fines, the parties at fault were Mobile...
  5. J

    How criminals secretly steal your airtime

    How criminals secretly steal your airtime Fraudulent wireless application service providers (WASPs) continue to steal millions in airtime from mobile subscribers, and there is not much you can do to protect yourself against this fraud. A MyBroadband investigation in September revealed that...
  6. J

    Have you ever been subscribed to a WASP without giving permission?

    Have you ever incurred charges from a WASP subscription which you did not sign up for?
  7. gideonel

    Blocking 15 digit numgers

    Hi guys, I would appreciate some help if someone out there has the hidden knowledge. At work I have received a mobile phone which was used previously by another employee who has since left. The problem is that the employee has registered this number all over the world and back again. I receive...
  8. T

    Vodacom content services (Wasp)

    I have been a Vodacom customer for over 20 years. Vodacom Live (WASP) services are been deducted from my account. I do not play games, I do not subscribe. I have called multiple times, have escalated to a supervisor, have called head office retentions, have called WASPA direct and have even...
  9. Newsfeed

    How to make sure you never get ripped off by a WASP

    How to make sure you never get ripped off by a WASP Many South Africans have complained about airtime being taken by Wireless Application Service Providers (WASPs).
  10. Kevin Lancaster

    How a 3-year-old subscribed to a R10-per-day adult WASP service

    How a 3-year-old subscribed to a R10-per-day adult WASP service A MyBroadband reader recently contacted us to detail how his 3-year-old son was able to subscribe to a “R10-per-day” adult WASP service, despite the required double-opt-in barrier. The reader said he recreated the scenario...
  11. Kevin Lancaster

    156,285 people asked to be unsubscribed from WASP services in 6 months

    156,285 people asked to be unsubscribed from WASP services in 6 months A total of 156,285 requests were logged via the WASPA Unsubscribe Query System during the first six months of 2016.
  12. Kevin Lancaster

    Vodacom, MTN subscribers illegally charged by spam SMS

    Vodacom, MTN subscribers illegally charged by spam SMS advert Just under 2,000 Vodacom, MTN, and Cell C customers have been refunded after paying to opt out of a “funny video” service.
  13. rpm

    WASPs which are charging you to stop SMS spam are breaking the law

    WASPs are breaking the law by charging you to stop SMS spam Many Wireless Application Service Providers still bill people for opting out of direct marketing, which is against the Consumer Protection Act. WASPA's comprehensive response is attached below
  14. J

    Proof from Vodacom themselves, that there is no double opt-in for WASPS online

    Just received this email from Vodacom after demanding details on how subscription was made to a WASP ---------------- Dear JX Kindly be advised that content services can be activated via your cell phone or using the internet from a computer, entering your cell phone number to receive...
  15. QuintonB

    MTN and Cell C clients vulnerable to abuse

    MTN and Cell C clients are sitting ducks for fraud A Moneyweb reader demonstrates just how vulnerable clients are to abuse
  16. LazyLion

    WASP Takes off in Pretoria

    A new political party, the Workers and Socialist Party (Wasp), has made its entrance on South Africa's political scene. "Comrades came from various communities all over the country and the turnout exceeded our expectations," spokesman Mamatlwe Sebei said on Friday after the party's launch...
  17. R13...

    WASP MSISDN Forwarding is currently not active on this account

    What does this mean? I have been bit by a WASP named Opera Telecom for some content I have no knowledge of subscribing to. I did not reply to any SMS. I can only think I got tricked into clicking on a link, but doesn't the message in the title mean, they shouldn't have been able to get my...
  18. jes

    Vodacom now using a double opt-in system for WASPs

    Vodacom now using a double opt-in system for WASPs All customer service requests to Wireless Application Service Providers need to be confirmed with Vodacom before a customer is considered subscribed
  19. PsyWulf

    Opera Telecom: Scam SMS' doing the rounds - ems.cx & bzm.tv (Sprint Media / Oxygen8)

    Basically SMS rings as follows: Upon visiting this site you are presented with a new link to fetch the content from Mobmatic (A Wasp VAS site) Upon clicking the button to redeem/retrieve the message you are subbed for a R7 per day service What you don't see on your cell screen is the bottom of...
  20. jes

    Unauthorized SIM billing by WASPs in the spotlight again

    Unauthorized SIM billing by WASPs in the spotlight again It is high time that the cellular operators prevent unauthorized billing of SIMs, says an industry player
  21. jes

    Vodacom to drive home a nail in the coffin of rogue WASPs

    Vodacom to drive home a nail in the coffin of rogue WASPs Vodacom will deal rogue WASPs a devastating blow when they implement their double opt-in system
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