Alternative Payment Method for Rain

[TFTC]

So does anyone know if Rain Mobile has an alternative payment method besides credit / debit cards? My card linked to the account expired in August and since I am in the UK now and unable to travel to SA I cant get a replacement set up. The website has since declined two of my UK cards (they have never been declined for an online transaction before) and my only valid SA card is an Amex whic is not supported on the site. Has anyone had any luck with direct debit or EFT transfer? All that customer care is telling me to clear browser cache and cookies (which I I did out of desparation) but still no luck).

PS: Just saw a couple of angry posts about billing issues hope its not related.

 

[NeonNinja]

So you have the account for a dependant here in ZAF?

 

[TFTC]

So you have the account for a dependant here in ZAF?

I used to live in South Africa, family members still using my rain account

 

[The_Ogre]

Neither of my cards are working and I'm still waiting for Rain to get back to me. I know at least my Standard Bank Mastercard is working because I used it with Afrihost this afternoon.

 

[TFTC]

Neither of my cards are working and I'm still waiting for Rain to get back to me. I know at least my Standard Bank Mastercard is working because I used it with Afrihost this afternoon.

So it is likely the problem is at their end. At least they could have issued a statement instead of people endlessly trying to change payment details when its not working.