Amobia and DotA 2

[iPirate]

Hi guys,

Just wanting to know if anyone else is having problems with playing DotA 2 or other Steam games?

I am on Amobia 4mb uncapped, just signed up. I have amazing signal as I can actually visibly see the tower I connect to.

The problem is that I am unable to play DotA 2. I have no lag in the game, but in a 16min game I am dc'd 5 times and need to wait about a minute or so before I'm able to reconnect. People are unable to hear me at all if I use the voice chat as they say it breaks up incredibly badly. If I type it takes about 30sec before the text appears on the screen. My ping on local servers is about 230ms with a packet loss of 49%.

Amobia has been attending to the problem since Tuesday, but I'm starting to doubt that they are actually doing anything. Surely it's as simple as listing the Steam/Dota 2 ports as ACL safe? I'm guessing they use Squid to throttle me to hell?

Anyway, I'm just wanting to know if anyone else is having the same problems and if they were able to fix it?

Amobia did tell me I should try play a different game because a few months ago they had another client who also had problems with DotA and they were unable to fix it. Unfortunately my friends are unwilling to play anything other than DotA. Also, I'm quite sure no other ISP tells their customers, "Maybe you should play a different game?".

Telkom offer a 4mb uncapped with a telephone line for an extra R50 a month, so it really is seeming rather appealing right now. If I could get the installation cost I paid back, I would jump ship instantly.

 

[MDE]

Hey,

I've been with Amobia for over a year now and did have some problems with latency a while back but has since been fixed.

can you possible provide a trace route to the Dota Server you playing on?

I know sometimes the Jitter on the line is quite bad depending on the load and time of day...and possibly this is why the connection drops as it is timing out?

Unfortunately I don't play PC games so cannot help in that respect.

Hi guys,

Just wanting to know if anyone else is having problems with playing DotA 2 or other Steam games?

I am on Amobia 4mb uncapped, just signed up. I have amazing signal as I can actually visibly see the tower I connect to.

The problem is that I am unable to play DotA 2. I have no lag in the game, but in a 16min game I am dc'd 5 times and need to wait about a minute or so before I'm able to reconnect. People are unable to hear me at all if I use the voice chat as they say it breaks up incredibly badly. If I type it takes about 30sec before the text appears on the screen. My ping on local servers is about 230ms with a packet loss of 49%.

Amobia has been attending to the problem since Tuesday, but I'm starting to doubt that they are actually doing anything. Surely it's as simple as listing the Steam/Dota 2 ports as ACL safe? I'm guessing they use Squid to throttle me to hell?

Anyway, I'm just wanting to know if anyone else is having the same problems and if they were able to fix it?

Amobia did tell me I should try play a different game because a few months ago they had another client who also had problems with DotA and they were unable to fix it. Unfortunately my friends are unwilling to play anything other than DotA. Also, I'm quite sure no other ISP tells their customers, "Maybe you should play a different game?".

Telkom offer a 4mb uncapped with a telephone line for an extra R50 a month, so it really is seeming rather appealing right now. If I could get the installation cost I paid back, I would jump ship instantly.

 

[iPirate]

This is exactly what I sent them. (They didn't ask for it, but I kinda figured a trace would help)

I just did a ping and tracert to DotA 2 and Steam servers.

DotA 2 IP: 74.125.233.36
Steam IP: 209.197.10.85

Here are the results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

ping 74.125.233.36

Pinging 74.125.233.36 with 32 bytes of data:
Reply from 74.125.233.36: bytes=32 time=92ms TTL=51
Reply from 74.125.233.36: bytes=32 time=63ms TTL=51
Reply from 74.125.233.36: bytes=32 time=72ms TTL=51
Reply from 74.125.233.36: bytes=32 time=55ms TTL=52

Ping statistics for 74.125.233.36:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 92ms, Average = 70ms

ping 209.197.10.85

Pinging 209.197.10.85 with 32 bytes of data:
Reply from 209.197.10.85: bytes=32 time=189ms TTL=116
Reply from 209.197.10.85: bytes=32 time=197ms TTL=116
Reply from 209.197.10.85: bytes=32 time=184ms TTL=116
Reply from 209.197.10.85: bytes=32 time=187ms TTL=116

Ping statistics for 209.197.10.85:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 184ms, Maximum = 197ms, Average = 189ms

tracert 74.125.233.36

Tracing route to jnb01s01-in-f4.1e100.net [74.125.233.36]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.100.1
2 9 ms 5 ms 9 ms plz-nas-r2.amobia.com [196.45.17.12]
3 * * * Request timed out.
4 35 ms 25 ms 29 ms 41-133-246-1.dsl.mweb.co.za [41.133.246.1]
5 39 ms 40 ms 44 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
6 40 ms 46 ms 47 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
7 60 ms 58 ms 60 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178.97]
8 67 ms 56 ms 58 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
9 64 ms 68 ms 66 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
10 63 ms 82 ms 79 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
11 60 ms 54 ms 56 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
12 62 ms 67 ms 73 ms 64.233.174.21
13 60 ms 74 ms 62 ms jnb01s01-in-f4.1e100.net [74.125.233.36]

Trace complete.

tracert 209.197.10.85

Tracing route to 209.197.10.85 over a maximum of 30 hops

1 2 ms 2 ms 2 ms 192.168.100.1
2 7 ms 5 ms 6 ms plz-nas-r2.amobia.com [196.45.17.12]
3 * * * Request timed out.
4 49 ms 39 ms 30 ms 41-133-246-1.dsl.mweb.co.za [41.133.246.1]
5 47 ms 28 ms 25 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]
6 66 ms 53 ms 58 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
7 198 ms 180 ms 210 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178.114]
8 186 ms 179 ms 183 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
9 180 ms 179 ms 208 ms 176.67.177.131
10 173 ms 176 ms 183 ms 176.67.177.228
11 191 ms 203 ms 220 ms 195.66.224.227
12 183 ms 178 ms 190 ms 5-3.r2.lo.hwng.net [209.197.1.194]
13 205 ms 186 ms 187 ms 209.197.10.85

Trace complete.

 

[ArchieChoke]

This is exactly what I sent them. (They didn't ask for it, but I kinda figured a trace would help)

I just did a ping and tracert to DotA 2 and Steam servers.

DotA 2 IP: 74.125.233.36
Steam IP: 209.197.10.85

Here are the results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

ping 74.125.233.36

Pinging 74.125.233.36 with 32 bytes of data:
Reply from 74.125.233.36: bytes=32 time=92ms TTL=51
Reply from 74.125.233.36: bytes=32 time=63ms TTL=51
Reply from 74.125.233.36: bytes=32 time=72ms TTL=51
Reply from 74.125.233.36: bytes=32 time=55ms TTL=52

Ping statistics for 74.125.233.36:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 92ms, Average = 70ms

ping 209.197.10.85

Pinging 209.197.10.85 with 32 bytes of data:
Reply from 209.197.10.85: bytes=32 time=189ms TTL=116
Reply from 209.197.10.85: bytes=32 time=197ms TTL=116
Reply from 209.197.10.85: bytes=32 time=184ms TTL=116
Reply from 209.197.10.85: bytes=32 time=187ms TTL=116

Ping statistics for 209.197.10.85:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 184ms, Maximum = 197ms, Average = 189ms

tracert 74.125.233.36

Tracing route to jnb01s01-in-f4.1e100.net [74.125.233.36]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.100.1
2 9 ms 5 ms 9 ms plz-nas-r2.amobia.com [196.45.17.12]
3 * * * Request timed out.
4 35 ms 25 ms 29 ms 41-133-246-1.dsl.mweb.co.za [41.133.246.1]
5 39 ms 40 ms 44 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
6 40 ms 46 ms 47 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
7 60 ms 58 ms 60 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178.97]
8 67 ms 56 ms 58 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
9 64 ms 68 ms 66 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
10 63 ms 82 ms 79 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
11 60 ms 54 ms 56 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
12 62 ms 67 ms 73 ms 64.233.174.21
13 60 ms 74 ms 62 ms jnb01s01-in-f4.1e100.net [74.125.233.36]

Trace complete.

tracert 209.197.10.85

Tracing route to 209.197.10.85 over a maximum of 30 hops

1 2 ms 2 ms 2 ms 192.168.100.1
2 7 ms 5 ms 6 ms plz-nas-r2.amobia.com [196.45.17.12]
3 * * * Request timed out.
4 49 ms 39 ms 30 ms 41-133-246-1.dsl.mweb.co.za [41.133.246.1]
5 47 ms 28 ms 25 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]
6 66 ms 53 ms 58 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
7 198 ms 180 ms 210 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178.114]
8 186 ms 179 ms 183 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
9 180 ms 179 ms 208 ms 176.67.177.131
10 173 ms 176 ms 183 ms 176.67.177.228
11 191 ms 203 ms 220 ms 195.66.224.227
12 183 ms 178 ms 190 ms 5-3.r2.lo.hwng.net [209.197.1.194]
13 205 ms 186 ms 187 ms 209.197.10.85

Trace complete.

Hi
Been playing dota 2 for 2 years now using DSL, 3G and Iburst tech. I believe the game has a problem, I use the netgraph 1 command in the consol and notice that the ping In traffic climbs to 2000 ms at times, when it hits 3000 then I usually get disconnected.

I can advise that you use the http://dev.dota2.com/ to post your problems, the developers actually get in conact with ISP's to assist them with resolving network issue's. Sorry I cant be more of an assistance.

I have a strange issue where, If i am playing against hero's who have the ability to spawn extra units (e.g. Undying (Tombstone)) my game becomes almost unplayable, not sure if it is caused due to an increased amount of traffic generated by these extra units.

 

[iPirate]

Hi,

Thanks for the advice. I'll make a post on the dev forums as soon as I can get onto it. For some reason the page isn't opening.

I've recently moved and instead of going thru the hassle of getting a phone line and all that I decided to give Amobia a try because there tower is only a few meters away from me. Before I moved I was on Mweb 4mb uncapped and didn't experience a single problem.

 

[ArchieChoke]

No problem.
Hope you come right. Looks like they are doing maintenance.

Dam, I really wish i could get Wimax(Stupid complex rules) or even DSL.

 

[iPirate]

No problem.
Hope you come right. Looks like they are doing maintenance.

Dam, I really wish i could get Wimax(Stupid complex rules) or even DSL.

You're stuck using 3G? I was stuck with 3G for about 4 months when I stayed at another place. Couldn't get DSL because the owner didn't want a telephone line installed, couldn't use a wisp because we were in a ditch. Could use 8ta because we weren't in coverage, same with MTN and Cell C. All we could use was Vodacom. The speeds were decent, but the cost was horrendous.