Android 9 does not support call recording

marine1

Honorary Master
Joined
Sep 4, 2006
Messages
47,614
#1
FFS :mad:

This is terrible, I use this for work and its very important
https://nllapps.com/apps/acr/android9.htm

We would like to inform our users that there will be no call recording workaround on Android 9 and above. No 3rd party call recording app will be able to do so.

A quick history
Official call recording API was discontinued on Android 6 by Google on the grounds of user privacy. *(Google encourages users to lower their security by getting root access which they need to unlock this feature. Rooting also voids device warranty.)* Luckily, few developers found a workaround and it worked up until Android 8.1. Sadly, we have learnt that Google has closed that workaround on Android 9.

Future
There will be no call recording possibility on any Android 9 phone. No app will be able to record calls properly.
Many are affected
A quick search on the Google Play Store shows more than 200 million total installs for over 200 call recording apps. It is clear that there is a legitimate need for call recording support. We alone received many thank you emails from our customers telling us how call recording helped them to win legitimate court cases, recover financial losses, listen to voice of loved ones who are have passed away or even save their lives!

What can be done?
We believe removing call recording support on privacy grounds does not make sense. It would be trivial for Google to create a special permission where call recording apps would request and access call recording API is user grants the permission.

A glimpse of hope?
In fact, there seems to be some work being done related to call recording by Google (see https://issuetracker.google.com/issues/110433612 ). Unfortunately, there is no detailed information about this nor it is available to developers yet. Even if there is any update, it would take another Android version to roll such support. However, we think, call recording support could be part of Google Play Services and rolled out quickly if wanted.

Are you affected?
We believe not having access to call recording will affect millions of people. Unfortunately, we developers can no longer help you with call recording fixes. You might want to contact Google if you are affected by this . Many people already have at Google's official issue tracker. See https://issuetracker.google.com/issues/112602629

Paid user?
Since we have no control over this issue and it affects free and pro versions of ACR as well as any other call recording app that is avalible on the market, our refund policy does not change. Please read our terms and contidions here

Best possible solutions in the meantime?

  • You might not upgrade to Android 9. However, please note that this would prevent your phone from receiving important updates such as security updates.
  • Try setting Audio Source to MIC and Recording format to MP3, M4A (not mp4), OGG or FLAC and set Gain to 10-14. This may help capturing other party's voice on some phones such as Huawei and Pixel where echo cancellation algorithm is not aggressive.
  • Turning loud speaker on while in a call would work on most phones.
  • We do not advice or recommend rooting your phone. ACR does not support root methods at the moment. Rooting might void your warranty and prevent usage of some apps such as online banking or payment apps.
  • Some manufacturers provide built-in record buttons on phone dialer. You might want to ask your manufacturer if they do so.


Comments?
You can follow our updates and comments on our issue tracker at https://bitbucket.org/copluk/acr/issues/2418/
 

CranialBlaze

Expert Member
Joined
Jan 24, 2008
Messages
2,818
#2
That's annoying, my call recorder has been "working" all along, until I read this and checked that all the recording are dead silence.
 

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
7,823
#7
Xiaomi have found a workaround as users on Miui versions on top of Android 9 report that the in built Miui call recording is working for them 100%.

Call recording is a deal breaker for me as it is vital to my day to day business calls. Could not live without it.
 

CranialBlaze

Expert Member
Joined
Jan 24, 2008
Messages
2,818
#8
Xiaomi have found a workaround as users on Miui versions on top of Android 9 report that the in built Miui call recording is working for them 100%.

Call recording is a deal breaker for me as it is vital to my day to day business calls. Could not live without it.
Yes, manufactures can ovveride googles choices with the is, that's how samansung manages to release the least secure variant of android 3 years running.

If one were to root their phone call recording would be possible again.
 

Park@82

Honorary Master
Joined
Jun 6, 2008
Messages
11,585
#9
It also seems to be working on Huawei's Pie...

I also use this. I'll be looking at this as an requirement (without having to root) for my next upgrade.
 

CranialBlaze

Expert Member
Joined
Jan 24, 2008
Messages
2,818
#14
Call Recorder and yes it is recording
I'm on 9 android one. Perhaps the problem is manufacturers?
I'm using Call Recorder and the recording are silent, and yeah manufactures will be able to disable that if they choose, but I use Android One so I don't get any of the bloatware, security flaws and performance hits of 3rd party variants.

Oh well, price you pay for getting the best.

Edit: changing source to mic seems to work, and it's clear enough.
 

AlphaJohn

Executive Member
Joined
Sep 10, 2012
Messages
6,227
#17
Complete fkup, Google think they are the police now?
Actually its the opposite, instead of trying to play police in countries where its illegal (Mostly EU), Android simply removed the API's for call recording.

OEM's can still add either the API or build the functionality directly into their phones. In doing so they limit where the phones are allowed to be sold.

States Requiring Two-Party Consent

Those states currently include: California, Connecticut, Florida, Hawaii (in general a one-party state, but requires two-party consent if the recording device is installed in a private place), Illinois, Maryland, Massachusetts, Montana (requires notification only), Nevada, New Hampshire, Pennsylvania and Washington.

U.K.
For all intents and purposes, you should think of the U.K. as an “all-parties consent” jurisdiction. Recording is only allowed if it is guaranteed not to be shared with a third party and used to gather evidence, ensure regulatory compliance or prevent crime.

Canada
Canada has adopted an all-parties consent approach. You must inform participants that you intend to record the call, what the purposes of recording the call are and that the call may only be recorded with all parties’ consent.

Ireland
In order to record calls in Ireland you must first obtain consent from all parties.

Germany
Germany is a two-party consent state—telephone recording without the consent of the two or, when applicable, more, parties is a criminal offense according to Sec. 201 of the German Criminal Code.

Denmark
Calls and conversations may be recorded by any active participant, with no requirement to make other parties aware of the recording. But forwarding or playing calls considered private is illegal.
More info at https://en.wikipedia.org/wiki/Telephone_recording_laws
 
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