Anyone use Phoenix Tech??

Well thats not exactly any better.

If they received 1000x PS4 pre orders and their supplier had issues or whatever the case may be why not just refund? Instead of spending all of their customers cash?

Reckless.
 
I suspect it's do with the dollar rate. Imagine them losing a grand in each console, what will you do? Tough situation to be in.
 
Refund the customers?

Don't spend the money until the product is delivered.

And then they said jack sh11t for months or blatantly lied. You can look at the SAGamer thread for details.

I hope the guys taking legal action proceed.
 
Brawler said:
Well thats not exactly any better.

If they received 1000x PS4 pre orders and their supplier had issues or whatever the case may be why not just refund? Instead of spending all of their customers cash?

Reckless.
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Because months have passed from the time a lot of people placed pre-orders to the time the stock shortage happened. People were pre-ordering from june-july if I can remember correctly.
 
HDS said:
Because months have passed from the time a lot of people placed pre-orders to the time the stock shortage happened. People were pre-ordering from june-july if I can remember correctly.
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That is no excuse. They basically had a massive liability which they didn't make provision for. Reckless for a small company.
 
Brawler said:
That is no excuse. They basically had a massive liability which they didn't make provision for. Reckless for a small company.
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It's not an excuse, it's a fact. It's not like they just put that money aside, not how a business works.

But yeah they screwed up, and now the customers are paying for it. That's why I always buy from well established companies, especially when it comes to pre-orders.
 
A small company taking big risks like that should put the money aside and not dig into it until their risky deals mature. They are essentially gambling with clients money. It's reckless no matter how you look at it.

Sure big companies do it all the time but they have guarantees and are insured.
 
Brawler said:
A small company taking big risks like that should put the money aside and not dig into it until their risky deals mature. They are essentially gambling with clients money. It's reckless no matter how you look at it.

Sure big companies do it all the time but they have guarantees and are insured.
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Yeah it was reckless, was just saying that they are not scammers.
 
Chris450 said:
I have bough over R25k from them. I can't get my money back for the order for R14k because it has been more than 45 days. The other one is for R11k and PayPal is sorting it out. Needless to say that they will take your money and run.

Don't buy from them. Seriously.
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Hi i ordered a PS4 and cannot get hold of them , any suggestions
 
Hi I am in the same position and would like to get my money back and would like to assist in your compilation for SA Police.

Sakkie.Jansevanrensburg said:
This is a scam, they are taking many of us for a ride. The owner MR FERNANDO JORGE NETO CALVARIO (Listed as resident in Portugal) (We suspect he is living in Cape Town where http://www.phoenix-tech.net/SA/ where trading from) and director of CALVARIO EMPORIUM LTD the holding company in the UK. He has filed for srike-off from the UK companies listing in 2013 but kept on trading as http://www.phoenix-tech.net/SA/ and http://www.phoenix-tech.net/euro/. Money gets paid into CALVARIO EMPORIUM LTD and ABSA and Nedbank accounts have been closed in the last days. They also removed all posts on their Facebook site regarding this scam. I am in the process of compiling an affidavit with all related information for the South African Police. Please post here if you have more information of contact details of MR FERNANDO JORGE NETO CALVARIO.
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Can mybroadband not run an article about these scammers?? @rpm
 
PS4 pre-order would have been a bad move and no reputable supplier takes cash before assuring stock. I've bought from them and they seemed like a reasonable drop-shipping outfit (like wantitall) but when it sounds to good to be true...
 
There have been a crazy amount of people that have lost money. These a-holes even continued to take orders even though they new that they were closing down. That is quite sad though. I remember some time ago that someone from SAGamer was willing to take up the court cases for everyone. I don't know if it materialised though
 
JanvN said:
There have been a crazy amount of people that have lost money. These a-holes even continued to take orders even though they new that they were closing down. That is quite sad though. I remember some time ago that someone from SAGamer was willing to take up the court cases for everyone. I don't know if it materialised though
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court case is going on , letters have been drafted etc
 
Just read this, gosh...I ordered an MSI R280X through them and paid my money but after a month or so of waiting I requested a refund - I received my money back fortunately, but it seems others weren't so lucky :(
 
wabbit16 said:
Just read this, gosh...I ordered an MSI R280X through them and paid my money but after a month or so of waiting I requested a refund - I received my money back fortunately, but it seems others weren't so lucky :(
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You were pretty lucky!
 
Spidey8085 said:
I do not know what you've been smoking, but it's a legit company, I have a friend that works for them, and I have bought from them without any hassles.

Also, you only have 1 post? who is gonna trust you with this accusation?

I'll ask my friend to reply on this thread to clear up any confusion.
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Look who is the one smoking their socks now hey?
 
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