Aramex global shopper

I managed to buy 2 x Google Home Mini's for $63.15.
Just a quick sidetrack of how crappy Aramex are, what are these used for? If I understand something to do with operating smart appliances and what not but do we even have compatible appliances locally?
 
Just a quick sidetrack of how crappy Aramex are, what are these used for? If I understand something to do with operating smart appliances and what not but do we even have compatible appliances locally?
They are voice activated. All you need do is say, "Hey Google, play songs from the movies on Google play music (or Spotify)."
You start by downloading the Google Home app. Once your Gmail email address is entered the Home knows all your appointments. Once your address is entered the Home knows what the weather is and can tell you what the traffic will be.
Then all you need ask is, "Hey Google, what is my first appointment tomorrow, and will it rain?"
Only today did Android Authority say that Google will have Google Home support in South Africa by Christmas. This means we will then have a choice of different voices, and the voice dialing will work.
" Hey Google, call mom."
The smart lights are available from takealot, but I haven't played with home automation.
 
no it is not customs, customs clearance takes a matter of minutes.
Call Aramex 0114573000 and ask for Richard, tell him in a nice way the clowns at the clearing dept have taken over 9 days and no invoice, it will probably get sorted out today.

Richard says at this stage he can't help much. Referred me to a Tebogo at the airport? Anyway, waiting on a response there. Two weeks since it arrived in country!
 
Richard says at this stage he can't help much. Referred me to a Tebogo at the airport? Anyway, waiting on a response there. Two weeks since it arrived in country!

Sigh, really pathetic of them. You can also try Lebo here [email protected] but this company really needs a complete overhaul of its clearing dept.
 
Same terrible boat

Richard says at this stage he can't help much. Referred me to a Tebogo at the airport? Anyway, waiting on a response there. Two weeks since it arrived in country!

in the exact same position - tried Richard today - said theres nothing he can do.

Absolutely pathetic service level. Worst I've seen yet. Level of apathy in that place is mind boggling.
 
I have my eBay account set for USA and I see the below on the eBay website. Can I avail myself of the offer? Not a damn. Has anyone managed it through the Springfield Gardens address?

Free Google Home Mini
Include a Google Home Mini worth $49.00 direct from Google in your cart.Shop for $150+ in Eligible Items. (See below for exclusions).Enter the Coupon code in the redemption code field: PFREEMINICheck out by 11:59 PM PST on May 20, 2018Free Google Home Mini to arrive within 10 (ten) business days.Terms & Conditions:
Coupon applies to the purchase of one qualifying Google Home Mini (Qualifying Mini) direct from Google only.* To receive the offer, users must add one Qualifying Mini to their cart along with a minimum of $150 in Eligible Items and purchase all items in single transaction. Coupon applies to one Qualifying Mini per account and is valid until 11:59 PM PST on May 20, 2018 or until supplies last.
Eligible Items exclude items from the Coins & Paper Money, Gift Cards & Coupons, and Real Estate categories. Discount is capped at a maximum value of $49.00 and applies to the purchase price (excluding taxes, where applicable) of the Qualifying Mini on eBay.*com.

Qualifying Minis are those available at the following links:

www.ebay.​com/itm/Google-Home-Mini-CHALK/222720961292

www.ebay.​com/itm/Google-Home-Mini-CHARCOAL/222720958706

Coupon can be used once per eBay account and only while supplies last. Only eBay members registered with an address located in the United States are eligible for the Coupon.
 
in the exact same position - tried Richard today - said theres nothing he can do.

Absolutely pathetic service level. Worst I've seen yet. Level of apathy in that place is mind boggling.

Just to report back. Cleared from customs. Seems email from Richard to Tebogo may have worked. Want to take advantage of another special but not sure I can risk AGS again. Not sure if the alternatives are any better.
 
Just to report back. Cleared from customs. Seems email from Richard to Tebogo may have worked. Want to take advantage of another special but not sure I can risk AGS again. Not sure if the alternatives are any better.

What is tebogos email address?

My tracking status hasn't changed despite my mails to Richard :(
 
Just to report back. Cleared from customs. Seems email from Richard to Tebogo may have worked. Want to take advantage of another special but not sure I can risk AGS again. Not sure if the alternatives are any better.

I don't think its a matter of risk, just a time delay. If you dont mind waiting 2-3-4 weeks then go ahead with AGS. There are faster alternatives but cost more if you not shipping often.
 
I don't think its a matter of risk, just a time delay. If you dont mind waiting 2-3-4 weeks then go ahead with AGS. There are faster alternatives but cost more if you not shipping often.
Very true. I have a DHL parcel screaming in, but believe me, they ain't cheap.
I also have 21 parcels on order through Aramex Global Shopper since 1 May. The first of them should be delivered today. Its a mix of China / UK and USA parcels. None of them have been unnecessarily delayed.
One thing I will notice, being on Flex, is the level of customer service improves.
 
I've never had problems with Aramex GS, but currently waiting for a item to clear from customs since Friday - the longest I've waited so far using the service. Got two items April/May, and both arrived quickly 8 & 6 days wait, but this time I'm not sure. I'll just be a bit more patient.
 
I see Richard sending a flood of emails today. Guess its back within his control. A few good people I guess.

Still absolutely no change on my tracking status still. Since the 1st. So pathetic it's actually reached the point of hilarity that companies like this still exist in such a competitive space.
 
My package got to customs on the 1st May, nothing changed for 2 weeks. Mailed [email protected] about it on the 15th May, and just got it delivered to me this morning. I wonder how much longer I'd still be waiting if I didn't find the contact on this thread. Something's changed/gone wrong with their process, they've always been very efficient for me up until this month.
 
My package got to customs on the 1st May, nothing changed for 2 weeks. Mailed [email protected] about it on the 15th May, and just got it delivered to me this morning. I wonder how much longer I'd still be waiting if I didn't find the contact on this thread. Something's changed/gone wrong with their process, they've always been very efficient for me up until this month.



Sent email to Tebogo - 3 emails - over the past 3 days - absolutely no response
 
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