Aramex global shopper

valiente said:
So ridiculous, 2 weeks I ordered something from Canada and saw my address is still for WORK.
Due to Covid I have been working from home and thus needed to change my delivery address.

Attempted to change but couldn't change the City Field (Johannesburg to Centurion)- Said something along the lines of contact us in order to change those fields.

Sent them an email 2 weeks ago asking them to update my account to the new address.


So I try and login to see if my package has been picked up or is in transit, however I find that my account has been deleted and I now need to pay again to get back into my account.
Worst of all, I already have a package on the way which I now have no way of tracking.

I wasn't asked if they can go through with it, they just did it.
If I knew it was such a hassle, I would have kept the address the same and just go fetch the package from the office.


*EDIT
Account has been partially restored with my new address
Click to expand...
after reading this im gonna cancel my order and see what they do as i made the same request
 
Guys, does anybody knows good replacement for Aramex? I'm tired of their enormous prices and caprices "we don't deliver that!". Last conflict was related magnets: completely LEGAL item and it has nothing dangerous. But exactly from China you CANNOT deliver magnets! WTF is that caprice?? I pay enormous money and don't see any problem to deliver it. For this money Aramex CEO must take magnets in hands and bring to my home. Instead their personnel sends me requests to send parcel back (for $20!! while parcel was delivered for $10) or "destroy" it. Ahha, I believe they "destroy"! These morons will just steal my parcel. Total idiocity...
 
So what’s the issue with batteries?

They initially erroneously tagged my package as having a battery so I emailed them and said it doesn’t.

This is their reply. The slang used is pathetic for an international corporation.

97d574e00b7f6d5683c1096046959b7a.jpg
 
tRoN said:
So what’s the issue with batteries?

They initially erroneously tagged my package as having a battery so I emailed them and said it doesn’t.

This is their reply. The slang used is pathetic for an international corporation.

97d574e00b7f6d5683c1096046959b7a.jpg
Click to expand...
They just reply and close reply and close without a solution.
I doubt i will be using them in future.
 
tRoN said:
So what’s the issue with batteries?

They initially erroneously tagged my package as having a battery so I emailed them and said it doesn’t.

This is their reply. The slang used is pathetic for an international corporation.

97d574e00b7f6d5683c1096046959b7a.jpg
Click to expand...
Galaxy note 7 started this whole thing, dhl takes batteries in air freight but you pay them extra.
 
tRoN said:
So what’s the issue with batteries?

They initially erroneously tagged my package as having a battery so I emailed them and said it doesn’t.

This is their reply. The slang used is pathetic for an international corporation.

97d574e00b7f6d5683c1096046959b7a.jpg
Click to expand...
From what origin is this?
 
tRoN said:
So what’s the issue with batteries?

They initially erroneously tagged my package as having a battery so I emailed them and said it doesn’t.

This is their reply. The slang used is pathetic for an international corporation.

97d574e00b7f6d5683c1096046959b7a.jpg
Click to expand...

Where’s the slang?

Batteries are a problem across couriers especially loose ones which requires special clearance.

If it’s built in that’s fine.
 
pobedonosec said:
Guys, does anybody knows good replacement for Aramex? I'm tired of their enormous prices and caprices "we don't deliver that!". Last conflict was related magnets: completely LEGAL item and it has nothing dangerous. But exactly from China you CANNOT deliver magnets! WTF is that caprice?? I pay enormous money and don't see any problem to deliver it. For this money Aramex CEO must take magnets in hands and bring to my home. Instead their personnel sends me requests to send parcel back (for $20!! while parcel was delivered for $10) or "destroy" it. Ahha, I believe they "destroy"! These morons will just steal my parcel. Total idiocity...
Click to expand...

MyUS.
 
Does anyone have experience of using the Hong Kong AGS hub? They seem a bit slow to upload packages to your profile. Is that normal?
 
There seems to be big delays all around. I have a package that hasn’t been scanned in by Aramex Hong Kong. A few others are quite slow to come from KL through Dubai as well.
Intox said:
Anyone who uses Aramex regularly need some advice here.

My package tracking hasn't changed in 7 days, so my assumption is they probably lost it.
Has anyone had a parcel on x-ray for this long and it still arrived?

First and only tacking event.
28 Apr 2022
09:30 AM
Network Update
Shipment x-ray scanned at Aramex origin facility

That is the only tracking event and it hasn't done anything since then.
Saw a similar case here where the parcel was lost after being stuck on X-ray for a long time.

Aramex global shopper

Aramex said telephonically I should do a package claim with the fedex details. I also emailed the seller on his Paypal email address. I have no idea why they're sending me 4 boxes with a total of 48kg in them. So the seller appears to be in China with a @163.com email address. but the...
mybroadband.co.za mybroadband.co.za

Not concerned since it's sold and shipped by Amazon and they will refund me but just annoyed that I payed for priority and they send it with Aramex instead of DHL which I would have preferred.
Click to expand...
 
Nat27 said:
There seems to be big delays all around. I have a package that hasn’t been scanned in by Aramex Hong Kong. A few others are quite slow to come from KL through Dubai as well.
Click to expand...
Thanks, ah so could be just general delays.
Will wait till next week and see if anything changes
 
Nat27 said:
There seems to be big delays all around. I have a package that hasn’t been scanned in by Aramex Hong Kong. A few others are quite slow to come from KL through Dubai as well.
Click to expand...
You were right, this morning Shipment departed origin country
Parcel spent 8 days at their warehouse before flying out.
 
Intox said:
Thanks, ah so could be just general delays.
Will wait till next week and see if anything changes
Click to expand...
Anything to do with China is currently problematic due to their very restrictive lockdowns

I saw mention of wait times for containers going from 2hours to 2days on average so just add a 10x to however long you think it would take
 
I have an issue. So moved to Durban from Cape Town . After ordering the item realized could not city and could not cancel the item. the item has cleared customs in Johannesburg .
I did change the address on app and website to Durban depot prior to its arrival. Called em today and they say its gonna goto Cape Town and not Durban depot And to log the change of address on website.

I hope it does not goto Cape Town
 
I just wanted to say that the AGS Malaysia hub is incredible. Super fast turnaround.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X