Aramex global shopper

[SauRoNZA]

How do you submit invoice?

Email them and ask about your order.

It actually astounds me that you haven’t talked to the provider at all and would rather spend more money to send it on to another.

You are supposed to upload it before the package even arrives with them.

 

[SauRoNZA]

So where do you upload it then??? And no I am not going to bother with MyUS in the future I want to keep my workflow simple and less head work...So AGS for now. I'm even having payment issues with MyUS I have to do a wire transfer since I don;t have a credit card...talk about head work on top of head work....It's to far out of reach for me to do business with them. I thought otherwise since I saw positive feedback on this forum...Possibly for alternative use cases other than my R500 **** from ebay...I almost want to abandon the packages and funnily enough MyUS has those options...Not a cost friendly service I say...I also have pretty much blocked all US origin items on my eBay as US is just too expensive with shipping...other countries and every country I dealt with so far seems to be far ahead.

How do you pay AGS then? Who buys on the internet without a credit card?

You usually upload it beforehand on their web portal, it’s right there on the first pages.

You just seem to be one of those people who likes to make life hard by doing the bare minimum and rather burning money and then endlessly complaining about it.

Clearly the rest of us read the manual and hence why we had good and cheap experiences.

 

[SauRoNZA]

Who do I email?? Whats the email address? that's a pretty lame way. AGS I can just upload the invoice on the package page. Simple.

Look…I’m not going to do the work for you.

Clearly you are lazy as **** and expect to be spoon fed.

It’s all right there on their website.

 

[SauRoNZA]

I dont see it. Can you screen shot it... Perhaps my ad blocker is blocking out that portion

Then turn it off.

 

[Saba'a]

Surely quicker and BETTER to contact MYUS?

 

[howardb]

I genuinly don't see an upload invoice section...you are mentioning about MyUS right

On the Web site main page, click on the tools tab, there should be incoming packages, where you can upload the invoice and US tracking number.
If the package is already in your suite, open the details and review, amend price and upload invoice (if not already done so by MyUS).

 

[howardb]

I genuinly don't see an upload invoice section...you are mentioning about MyUS right

On the app version.

 

[howardb]

"**Values shown are obtained from the merchant invoices, when available. Researched values based on current market prices have been provided above for any items that arrived without invoices. The value should be updated to reflect the actual price paid for each item, and must be confirmed.


to this package, this is for your use only, MyUS will not review this area. "

The one package has no invoice on it thats the one they estimating $120... I have been searching somewhat so far for this...The package is already in the ready to ship section so perhaps that's why I can't upload and invoice.... When I select that package I do not see a review option "review, amend price and upload invoice" All I see is an add notes section and they say specifically they will not check you notes.

If in ready to ship, then you'll have to mail them and send the invoice for them to update the value.

 

[howardb]

Not sure if it's worth anyones hassle to comment further since I already did a wire transfer for the packages to go to AGS US. I simply don't have patience and time to read fine lines.

They also send from US to SA via FedEx mostly (cheapest option). When it hits SA, Fedex will ask you for the commercial invoice, then the values would be updated.

Moot point if you've sent on to AGS..

 

[SauRoNZA]

No worries...maybe I'd go that route..and borrow someones credit card. But for now I already sent a wire transfer and I'd want to conclude business with MyUS as quickly as possible otherwise its just one of those things to constantly keep track of and cumbersome for me to deal with.

Incredible how life is already so hard for you, then you make it even harder every step of the way.

All this to apparently save money…by spending more money instead of making a basic effort to rectify simple things.

The mind boggles.

 

[howardb]

What do you mean "moor point"?

Autocorrect... Meant moot point.

 

[SauRoNZA]

Autocorrect... Meant moot point.

Putting one and one together is evidently quite problematic for this one.

 

[Gtx Gaming]

Ffff that doesn't sound good. Has anyone tried the Japan branch since your mishaps or was it just a once off package loss. Like a genuine incident. Would be a total inconvenience for the Japan branch to be dicey. Asking as the Tokyo address would be quite a tool for the future. I had to of course enter "AIC X FRONTIER WEST 5"F into the address book of some platform and I couldn't make heads or tails of the Japan address so I googled it and this forum popped up. Maybe it's just google being a bit different as it is a foreign place as well.

I use Japan address montly, fine here

 

[airborne]

I use Japan address montly, fine here

If you don’t mind me asking out of interest sake what do you order that regularly from Japan?

I’ve been eyeing out some tools from Japan and shipping was an issue but I forgot about AGS.

 

[Gtx Gaming]

If you don’t mind me asking out of interest sake what do you order that regularly from Japan?

I’ve been eyeing out some tools from Japan and shipping was an issue but I forgot about AGS.

Pokemon cards, don't judge me lol

 

[airborne]

Pokemon cards, don't judge me lol

Ah, those cards can be pretty lucrative, do you resell them as well?
There’s a huge secondary market for them in the US.

 

[bar1]

Still waiting for aramax to sort out a parcel that was sent to me last year.
the invoice they provided is incorrect and i will not pay it.

is it going to be easier to send it back?is it even possible?

 

[airborne]

Still waiting for aramax to sort out a parcel that was sent to me last year.
the invoice they provided is incorrect and i will not pay it.

is it going to be easier to send it back?is it even possible?

What happened, it's been sitting in clearance since last year?
With imports normally after a week or so couriers start billing storage costs per day.

 

[bar1]

The amount that was calculated is based on the total without the discount i got.
After a facebook chat with them, they showed me the right calculation, and promised me a payment link today still , i got it, just to see an invoice and amount with the old calculation.....very frustrating.

we are probably talking about R100 difference, but i feel like i should not be paying more then i have to.

 

[bar1]

The amount that was calculated is based on the total without the discount i got.
After a facebook chat with them, they showed me the right calculation, and promised me a payment link today still , i got it, just to see an invoice and amount with the old calculation.....very frustrating.

we are probably talking about R100 difference, but i feel like i should not be paying more then i have to.

ok i finally paid it!
now i need to try update the address.....last time even after sending a few emails they still went to the wrong address.