ATT: Hugo - Extremely slow internet

D

DarkDenim

Expert Member
Joined
Oct 10, 2005
Messages
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Hugo please assist. My internet connection has slowed down to 0.07Mbps from > 0.90Mbps. Please help me resolve this a.s.a.p. The Neotel support call center couldn't help me but they logged a fault on my behalf. No reference number was given because the call was cut short. I will PM you my details.
 
I don't have an option. No Telkom lines in my complex and I hate iBurst.
 
Hugo, is it difficult to reply to your customers? No PM, no call? You and your support crew deserve to join the unemployment line.
 
Last edited:
Darkdenim. i was advised by the technical team your challenge was addressed and confirmed resolved by you?

Is this so?

Hugo
 
Neotel said:
Darkdenim. i was advised by the technical team your challenge was addressed and confirmed resolved by you?

Is this so?

Hugo
Click to expand...

Correct but why didn't you at least PM me back last week? Is this how you treat your customers?
 
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