My friend received this email on friday stating tat he owes R717 , the funny this is that he never even signed a contract with Neotel.
How can they charge him this amount for a service he never even received. He only requested a quote for the 2.5 gig prime and this was
done late 2007. Hugo can u please contact or PM for details.
"Dear Mr XxxxxxxxxxxxXXxXX FINAL DEMAND REFERENCE NUMBER: XXXxXXXX Dear Sir/Madam NEOTEL (PTY) LTD // MR XxxxXXXxxX RE: NeoConnect Prime 2.5G ACCOUNT NEOTEL ACCOUNT NUMBER: XxxX IDENTITY NUMBER / REGISTRATION NUMBER:XxxXX TOTAL OUTSTANDING AMOUNT DUE: R 717.97 1. We hereby act on behalf of Neotel (Pty) Ltd (“our client”) and have been instructed to address this email to you. 2. According to our instructions you are indebted to our client in the amount of R 717.97 in terms of the telecommunications services agreement you entered into with our client. 3. Our instructions are that, despite previous demand, you have failed to make payment of the abovementioned outstanding amount. This email is send to you as last resort in an attempt to resolve the matter amicable and to avoid expensive legal costs. 4. Therefore, you are hereby demanded to make payment of the Total Outstanding Amount Due within 7 (seven) days from date hereof. 5. In the alternative to paragraph 4 above, you are hereby demanded to make payment of at least 50% of the Total Outstanding Amount Due within 7 (seven) days from date hereof. Furthermore you are requested to contact our offices and make an acceptable payment arrangement for the remainder of the Total Outstanding Amount Due. 6. Payment should be made to: MACROBERT INCORPORATED TRUST ACCOUNT STANDARD BANK ACCOUNT NUMBER: 010424288 BRANCH CODE: 010045 ALWAYS QUOTE YOUR REFERENCE NUMBER: AN004572 7. Our immediate instructions are that, should No Payment be received within 7 (seven) days hereof, to approach the Johannesburg Magistrates Court to issue a Summons against your name and to obtain Default Judgement. Your name will furthermore be listed at the necessary Credit Bureaus, i.e. "Blacklisted". 8. We trust the above action will not be necessary and look forward receiving your payment. Yours faithfully MACROBERT ATTORNEYS PER : J A ERASMUS Direct telephone numbers: 012 – 425 3612 or / 3618 / 3619 / 3626 / 3628 / 3630 / 3631 / 3633 / 3635 / 3637 / 3638 / 3639 / 3642/ 3643 / 3643 / 3644 / 3645 Direct fax number: 012 – 425 3657 Email address:"
How can they charge him this amount for a service he never even received. He only requested a quote for the 2.5 gig prime and this was
done late 2007. Hugo can u please contact or PM for details.
"Dear Mr XxxxxxxxxxxxXXxXX FINAL DEMAND REFERENCE NUMBER: XXXxXXXX Dear Sir/Madam NEOTEL (PTY) LTD // MR XxxxXXXxxX RE: NeoConnect Prime 2.5G ACCOUNT NEOTEL ACCOUNT NUMBER: XxxX IDENTITY NUMBER / REGISTRATION NUMBER:XxxXX TOTAL OUTSTANDING AMOUNT DUE: R 717.97 1. We hereby act on behalf of Neotel (Pty) Ltd (“our client”) and have been instructed to address this email to you. 2. According to our instructions you are indebted to our client in the amount of R 717.97 in terms of the telecommunications services agreement you entered into with our client. 3. Our instructions are that, despite previous demand, you have failed to make payment of the abovementioned outstanding amount. This email is send to you as last resort in an attempt to resolve the matter amicable and to avoid expensive legal costs. 4. Therefore, you are hereby demanded to make payment of the Total Outstanding Amount Due within 7 (seven) days from date hereof. 5. In the alternative to paragraph 4 above, you are hereby demanded to make payment of at least 50% of the Total Outstanding Amount Due within 7 (seven) days from date hereof. Furthermore you are requested to contact our offices and make an acceptable payment arrangement for the remainder of the Total Outstanding Amount Due. 6. Payment should be made to: MACROBERT INCORPORATED TRUST ACCOUNT STANDARD BANK ACCOUNT NUMBER: 010424288 BRANCH CODE: 010045 ALWAYS QUOTE YOUR REFERENCE NUMBER: AN004572 7. Our immediate instructions are that, should No Payment be received within 7 (seven) days hereof, to approach the Johannesburg Magistrates Court to issue a Summons against your name and to obtain Default Judgement. Your name will furthermore be listed at the necessary Credit Bureaus, i.e. "Blacklisted". 8. We trust the above action will not be necessary and look forward receiving your payment. Yours faithfully MACROBERT ATTORNEYS PER : J A ERASMUS Direct telephone numbers: 012 – 425 3612 or / 3618 / 3619 / 3626 / 3628 / 3630 / 3631 / 3633 / 3635 / 3637 / 3638 / 3639 / 3642/ 3643 / 3643 / 3644 / 3645 Direct fax number: 012 – 425 3657 Email address:"
