Belhar Fiber

[neoassasin]

Please see the below feedback from Vumatel

This was configuration issue by our vendor on the Belhar POP that caused diminished throughput during peak demand and it was resolved on Tuesday evening. Please monitor this evening and let me know.



RFO Is just a reason for the outage. This has been seen as a network incident.



This was configuration issue by our vendor on the Belhar POP that caused diminished throughput during peak demand and it was resolved on Tuesday evening. Please monitor this evening and let me know.

Thanks for all the effort @AfriNatic Even though I’m with Cool Ideas. But you’re basically one company now anyway

 

[donougdm]

Many thanks.Real pity it took week to resolve

 

[AfriNatic]

Many thanks.Real pity it took week to resolve

Sorry for that.

It had to go through quite a few people to get resolved.

 

[donougdm]

Sorry for that.

It had to go through quite a few people to get resolved.

No worries. Many thanks..will be monitoring daily as i usually do.

 

[donougdm]

@AfriNatic Good evening.

Please explain high packet loss being experienced and ping. What's going on? Are we going down same road like 2 weeks ago?

 

[donougdm]

Switched router on/off, no change. also high latency. Please advise. Thanks

 

[KS17]

@AfriNatic Good evening.

Please explain high packet loss being experienced and ping. What's going on? Are we going down same road like 2 weeks ago?

Got the same issue in Grassy Park

 

[AfriNatic]

@AfriNatic Good evening.

Please explain high packet loss being experienced and ping. What's going on? Are we going down same road like 2 weeks ago?

Morning,

I would need to log this for you. Is the issue still ongoing?

 

[donougdm]

Just did test now. And yes, still on going

Morning,

I would need to log this for you. Is the issue still ongoing?

yes

 

[Chaoticelf]

I can't say I'm getting the same speed problems but my connection keeps dropping every now and again

 

[donougdm]

@AfriNatic Feedback please. Problem on going

 

[AfriNatic]

@AfriNatic Feedback please. Problem on going

I have mailed Vuma Noc the tests done to see if they can investigate the matter again and revert back.

 

[donougdm]

Please send me ticket number please

 

[neoassasin]

Please send me ticket number please

I think this might be a problem on your side. I’m not having issues here.

 

[donougdm]

I think this might be a problem on your side. I’m not having issues here.

check again sir

 

[donougdm]

@AfriNatic ??

 

[neoassasin]

check again sir

 

[donougdm]

are you with cool ideas ISP?

 

[donougdm]

Tested again...on Afrihost

 

[neoassasin]

are you with cool ideas ISP?

Yes