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Question of the Day: Have you ever ordered a product online and received a fake knock-off?
Belhar Fiber
- Thread starter RPOTGIETER_007
- Start date
Tested again and got the below results. Sent some screenshots to a support rep this afternoon as well. He asked that I test and screenshot again during off-peak hours so that they can compile a list and forward it on to Vumatel with time stamps.Hi all, check again. still no change my side. and to think i logged query last week. Go public like I did, so Vuma can take you seriously. I am not paying R529 for nothing. This kind of problem one can expect on mobile network, not Fibre. I was one of 1st subscribers when it went live, and it was not like this
Ping Plotter Test — Postimages
postimg.cc
test1 — Postimages
They have started investigating, so I really am hoping the issue can be resolved sooner rather than later.
Attachments
Awsome
Good to see its affecting multiple ISPs. In your case, Axxess right? Is that 1st screenshot an app on your phone?
I'm with Afrihost. Not quite sure it why it says Axxess, to be honest. No, all screenshots were taken from my dekstop with a wired connection. I use that site regularly to test packet loss since it allows you to configure some settings.
Thanks
I see Vumatel expanding their fibre footprint into Extension 13 now. Passed through there this afternoon and saw civil works
Vumatel noc is still engaging the vendor on a solution regarding slow speeds experienced by all clients in Belhar. We are waiting for feedback.
speedtest 1 june 15 — Postimages
speedtest 2 june 15 — Postimages
@AfriNatic, we await your official feedback with resolution. Tomorrow will be perfect day to run tests all day as everyone will be home and heavy network. Lets see
Vuma and the vendor to provide RFO soon. Once received I will post the feedback.
netstrider
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CTRL+SHIFT+B to hide your bookmarks in future.speedtest 2 june 15 — Postimages
Glad you are sorted.
Would personally like to know what the resolution was even though I'm in JHB.
Hi. Have you received any feedback yet?
Please see the below feedback from Vumatel
This was configuration issue by our vendor on the Belhar POP that caused diminished throughput during peak demand and it was resolved on Tuesday evening. Please monitor this evening and let me know.
RFO Is just a reason for the outage. This has been seen as a network incident.
This was configuration issue by our vendor on the Belhar POP that caused diminished throughput during peak demand and it was resolved on Tuesday evening. Please monitor this evening and let me know.