Below cost ADSL

[AirWolf]

How come the new guys get all the benefits? What about us existing customers?

 

[mancombseepgood]

Doesn't anyone think that R499 for 15GB unshaped (and R59/GB unshaped thereafter ) is really good? Especially with the modem and a fixed IP. That includes the line too, actually this is really good.

Aah, R1500 setup cost plus a Cisco router which probably blocks P2P?

Still not bad..

Where's that Ekhaatvensers?
*edit* Ok - it's SAOL all in one. Can I assume that here again, it's IS 15Gb? And a 24 month contract. Sorry, but I don't do contracts for fixed lines. What happens if I move within 2 years and the new location doesn't do ADSL, or what if prices plummet in 2 years (lol)... either way, I don't do 24 month contracts.

 

[Neethi]

Hi Guys

This is not IS bandwidth, we use Saix as our uplink provider, we have our own ADSL infrastructure.

We are not Telkom that will hold you by the , if there is a reasonable explanation like moving and you cannot get ADSL where you are going, then we will not rip you off and charge you for nothing.

Why the contract?

We want to retain as many clients as we can, this is no secret, our offer is simple , really very cheap, we have been in the market for more than 12 years, we have experience and a solid client base, we are not a fly by night.

In offering such a unique and cost effective special for the end user, we want to commit to them and guarantee our service.

With the exception of VM, all cellular contracts are 24 months, nobody is complaining to sign that, and let me let you, to get out of a cellular contract is impossible, even the deceased get summons

All I am saying is, that , this is very straight forward, this is unshaped, so P2P is not blocked, existing customers can e-mail us to change their account, who says its only for new clients ?

Instead of debating in the forum e-mail me your concerns and queries, get it straight from the source . [email protected]

Thank you
Neethi

 

[mancombseepgood]

With the exception of VM, all cellular contracts are 24 months, nobody is complaining to sign that

U know that's not true

All I am saying is, that , this is very straight forward, this is unshaped, so P2P is not blocked, existing customers can e-mail us to change their account, who says its only for new clients ?

Kudos

We are not Telkom that will hold you by the , if there is a reasonable explanation like moving and you cannot get ADSL where you are going, then we will not rip you off and charge you for nothing.

Unless that's in black and white, I won't feel confident, no offence.

Instead of debating in the forum e-mail me your concerns and queries, get it straight from the source . [email protected]
Thank you
Neethi

Potential customer rule # 1... don't ask myadsl forumites to not debate things lol... But thanks for popping in and offering your advice.


I do feel alot better but will probably not sign a contract for fear that prices will fluctuate and i may lose out... however good a deal it is... the market can change in a second. But I may be in the minority.

 

[dionb]

Why the contract?

We want to retain as many clients as we can, this is no secret, our offer is simple , really very cheap, we have been in the market for more than 12 years, we have experience and a solid client base, we are not a fly by night.

You do not retain customers this way.
Customers are retained with competitiveness and service

@LancelotSA, are you still contemplating?? Mother must be very content lady..

 

[mancombseepgood]

I won't enter into any contracts for another reason...
My company pays for my broadband but it is in my name (I am reimbursed), I have an office at home. I can decide who to go with... if I jump ship country wise or move jobs, that no longer stands... I don't think my situation is unique in SA...

 

[MailMan]

To keep a customer is much more difficult than to get one, the first year 138 the second
189, why not the first year free and the second whatever ?

Once signed, especially with a 24 month contract they could not care less and not a

single effort is made to offer any specials as they know one is locked with the 24 month
clause.

Price transparency is an important, the difference between 384 and 512 packages

is most times a heavy increase for the extra 128 and ahould not be allowed

 

[mancombseepgood]

I find it far more stimulating to change ISP's when I get a better deal.

 

[AirWolf]

Hi Guys

This is not IS bandwidth, we use Saix as our uplink provider, we have our own ADSL infrastructure.

We are not Telkom that will hold you by the , if there is a reasonable explanation like moving and you cannot get ADSL where you are going, then we will not rip you off and charge you for nothing.

Why the contract?

We want to retain as many clients as we can, this is no secret, our offer is simple , really very cheap, we have been in the market for more than 12 years, we have experience and a solid client base, we are not a fly by night.

In offering such a unique and cost effective special for the end user, we want to commit to them and guarantee our service.

With the exception of VM, all cellular contracts are 24 months, nobody is complaining to sign that, and let me let you, to get out of a cellular contract is impossible, even the deceased get summons

All I am saying is, that , this is very straight forward, this is unshaped, so P2P is not blocked, existing customers can e-mail us to change their account, who says its only for new clients ?

Instead of debating in the forum e-mail me your concerns and queries, get it straight from the source . [email protected]

Thank you
Neethi

All in one prices:

Line Speed  Monthly Cap      Monthly Cost     
384 kbps    1Gig               R 189.00    
384 kbps    2Gig               R 218.00    
384 kbps    3Gig               R 299.00    
384 kbps    5Gig               R 359.00    
384 kbps    10Gig              R 599.00    
512 kbps    1Gig               R 349.00    
512 kbps    3Gig               R 439.00    
512 kbps    5Gig               R 555.00    
512 kbps    10Gig              R 755.00    
4096 kbps   3Gig               R 519.00    
4096 kbps   5Gig               R 639.00   
4096 kbps   10Gig              R 855.00

ADSL only prices:

Package          Monthly   Concurrent   Mailboxes    Monthly
                 Cap       Sessions     Supplied     Cost
ADSL1            1GB           1            1        R95.00  
ADSL2            2GB           1            1        R169.00  
ADSL3            3GB           4            1        R228.00  
ADSL5            5GB           1            2        R299.00  
ADSL10 Dual      10GB          2            5        R499.00  
ADSL5 Premium    5GB           4            5        R399.00  
ADSL10 Premium   10GB          4            5        R649.00  
ADSLX1 Unshaped  1GB           4            1        R129.00  
ADSLX4 Unshaped  4GB           4            5        R499.00  
ADSLX10 Unshaped 10GB          4            5        R999.00

Special is only listed on front page and not on pricing pages.

Also the pricing for people that already have the ADSL access portion through Telkom have not changed.

Why does the ADSL only 5gig have only 1 concurrent session?

 

[LancelotSA]

UPDATE :

I submitted two subscriptions for this special offer, one for myself and one for my mom. I have now received my Billion 7300G Wireless router, delivered to my door by Nashua Mobile after sending them the application, copy of ID and the prerequisite pay slips. The service from the sales office, and in particular Darius, has been very good. It took just over a week, and some of that was me taking a while to get the payslips and ID for my mom across to him.

I have now set up route sentry on my laptop and am very happy with the way things are looking. Going to start with this 1Gb Nashua account and a 30Gb OpenWeb local and see how it goes. Total cost down from just under R500 to just under R300. Feeling a lot happier about now only paying Telkom about R110 per month for the phone line and nothing else! The switch from paying Telkom for the ADSL line to paying Nashua involved no disconnections or cutoffs and everything has remained as it my side.

There was one little hitch with my mom's Telkom line and that is that she is on a prepaid line and they do not provide ADSL on a prepaid so we had to switch her to an account. Nashua brought this to my attention, she phoned Telkom, they made the change and now Nashua are going to proceed with things her side.

So far I am happy! I see that their website which you log into allows you to top up your account on there. Have had the need to yet but interested to see how quick you get access to the new cap if you do.

Just needing to now get my entire system wireless on my wireless router!! I was not wanting to try and get RouteSentry and wireless going at the same time!

 

[dionb]

Just needing to now get my entire system wireless on my wireless router!! I was not wanting to try and get RouteSentry and wireless going at the same time!

Happy surfing!!!

Quick tip on the wireless bit (while you are not using wireless for now).
Log into router and change AP name and at least disable it being broadcast.
Default (with no Security - also default) it is visible to others to log onto and use your connection.
When you start using wireless, fine tune security/encryption etc.

 

[LancelotSA]

Happy surfing!!!

Quick tip on the wireless bit (while you are not using wireless for now).
Log into router and change AP name and at least disable it being broadcast.
Default (with no Security - also default) it is visible to others to log onto and use your connection.
When you start using wireless, fine tune security/encryption etc.

Thanks Dion! This is something I requested advice on on another thread but unfortunately have not had much response. Security on a wireless system does worry me a little... probably the reason I have not jumped into setting it up yet!

Any advice will be appreciated here. And don't worry about being tooo specific as I need to know exactly what is being spoken about!

 

[AirWolf]

From the advice I received here WPA is far superior to WEP ie. offers much better security.

I then used KeepPass Portable to generate a 64 character password (letters, numbers, symbols etc). I have KeepPass on a flash drive so you just plug it into every pc that requires wireless access and copy the password out.

 

[dionb]

True, yet the first line is to change the ap name/id and disable it being broadcast, then it will not advertise it's identity.
When you want to use it - enable id broadcast, then change one setting both sides and test. Repeat untill you have something that works. Once working, disable id/ap broadcast again.
Different adapter/os do not all support the same encryption or in the same manner and so on. I think the one thing applies to most of this stuff - aka barefoot engineer

 

[AirWolf]

True, yet the first line is to change the ap name/id and disable it being broadcast, then it will not advertise it's identity.
When you want to use it - enable id broadcast, then change one setting both sides and test. Repeat untill you have something that works. Once working, disable id/ap broadcast again.
Different adapter/os do not all support the same encryption or in the same manner and so on. I think the one thing applies to most of this stuff - aka barefoot engineer

If you don't broadcast an APN how will you continue connecting to it?

 

[Syndyre]

If you don't broadcast an APN how will you continue connecting to it?

As long as your pc has connected to it before and has it saved etc. it'll continue connecting to it. Its not really hard to pick up an AP that doesn't broadcast its SSID anyway, just makes it slightly less obvious.

 

[AirWolf]

As long as your pc has connected to it before and has it saved etc. it'll continue connecting to it. Its not really hard to pick up an AP that doesn't broadcast its SSID anyway, just makes it slightly less obvious.

But if you are adding a pc to the network would you necessarily have to turn the "broadcast SSID" option back on?

 

[Syndyre]

But if you are adding a pc to the network would you necessarily have to turn the "broadcast SSID" option back on?

Probably, or I think you might be able to manually type in the SSID on the pc, not sure, never bothered turning mine off, the marginal extra security isn't worth the hassle IMO. I just use a strong autogenerated WPA key.

 

[mancombseepgood]

But if you are adding a pc to the network would you necessarily have to turn the "broadcast SSID" option back on?

No, as long as you know the SSID when you create your wireless profile on your PC, you don't need to broadcast it. And turn on MAC address security as well - add the mac addresses of your PC's you want to connect wirelessly to the list of allowed macs - that will also help deter amateur hackers.

 

[dionb]

But if you are adding a pc to the network would you necessarily have to turn the "broadcast SSID" option back on?

It does seem to make it easier/smoother to turn it on while adding, then, when it all works right, turn it off again on the ap.
I switch them off on my own and at customers once it all works though.

Adding MAC address ads an extra line of security as to who is allowed - use it on my own one with encryption.

wow, we have really turned this thread inside out!