Beware Capitec Card Agreement

[whatnot]

That is the whole reason for my complaints, to change this contract to...

You got the wrong account with Capitec son, I can move my money away from them any time I like.

What you don't realise is that most of us know someone like you in real life. Constantly got the tinfoil hat on, refuses to be a part of the "system" and in general just an annoying know-it-all, and that while they usually don't have a stable day job. So they contribute very little, but moan about everything.

And the people I know who are like that had more than one opportunity to *not* turn out this way, but they thought they were meant for more than just an average career, and went in search of something extraordinary only to fail.

So while word for word according the paperwork we signed, most institutions can legally take everything away from us overnight, I just hate this stupid sentiment you're spouting and I ignore any merits your rant might or might not have.

There are still good people working in banks !

Grin and bear it sucker.

 

[CL-West]

So you got embarrassed at a store for not checking if your card was still active or not, get over yourself. The banks T & C and rules are there to protect themselves yes, but to protect the client as well.

Not everyone is out to get you dude!!

1. Your card is in your care therefore you are responsible to use it in the way the bank tells you to use it. If it still gets skimmed/duplicated/stolen then it is the banks problem.
2. The rules are there to limit the banks liability and exposure to fraud not the client's.

There fixed it for you. What does it feel like to be schooled by someone you think is high?

Bolded part: No just no, if you are incapable of keeping your property save that’s your problem. Yes the card is your property as you paid for it.

Grow up and move on!

 

[technofool]

... I ignore any merits your rant might or might not have.

I'm not sure that is good advice to live life by, but hey it's your life. You may sign whatever you like and be held to the legalities involved. Good Luck.

 

[technofool]

Yes the card is your property as you paid for it.

2.1 Your Card is issued by us, but remains our property and must be returned to us immediately on our request.

.

 

[CL-West]

.

and you got this info where?

 

[technofool]

and you got this info where?

From the 5 page Capitec agreement called "Debit MasterCard Agreement" (no date, no version)

It is the agreement every Capitec customer must sign if they want a Capitec card.

 

[CL-West]

From the 5 page Capitec agreement called "Debit MasterCard Agreement" (no date, no version)

It is the agreement every Capitec customer must sign if they want a Capitec card.

Found it and read it, turns out you are right on the property part. It is still no reason for the bank to have to pay you back if it is stolen while in your posession.



Have a look at 5.7 there in response to your card expiring...

 

[technofool]

And the people I know who are like that had more than one opportunity to *not* turn out this way, but they thought they were meant for more than just an average career, and went in search of something extraordinary only to fail.

It almost sounds like you think,
It is better to fail to try than to try and fail.

I believe,
It is better to try and fail than to fail to try.

But hey it is your life you may live it as you see fit.

 

[technofool]

Found it and read it, turns out you are right on the property part. It is still no reason for the bank to have to pay you back if it is stolen while in your posession.

View attachment 183602

Have a look at 5.7 there in response to your card expiring...

Thank you for that, you have just gone a mile further than most of the others who get no further than paragraph 1 where my card expired.

 

[ToxicBunny]

Do you think they are also laughing at the 100's of comments and 1000's of views of my threads?
Do you think they like the idea that some customers might now waste conslutant's time while they read through 5 pages of Capitec fine print before they sign a dodgy agreement?

You seem to think they care....

The consultants are front line cheap staff, so if they're tied up for a period while you read a contract, that has been factored into their productivity expectations.

 

[LaraC]

Looking at the paragraphs the OP quoted it does paint a bleak picture.
I’m a tad concerned as to why there were comments to take your business elsewhere if you don’t want to sign.
Is it acceptable for companies to set conditions that protect them and throw the client to the wolves?
If clients feel that they are being mistreated should they not have the right to challenge the company?

 

[ToxicBunny]

Looking at the paragraphs the OP quoted it does paint a bleak picture.
I’m a tad concerned as to why there were comments to take your business elsewhere if you don’t want to sign.
Is it acceptable for companies to set conditions that protect them and throw the client to the wolves?
If clients feel that they are being mistreated should they not have the right to challenge the company?

They have every right to challenge the company, but don't expect the company to give a toss when all the competitors do EXACTLY the same thing.

 

[technofool]

They have every right to challenge the company, but don't expect the company to give a toss when all the competitors do EXACTLY the same thing.

So Bunny why is Capitec offering me financial compensation?

 

[LaraC]

They have every right to challenge the company, but don't expect the company to give a toss when all the competitors do EXACTLY the same thing.

Would that not amount to unfair business practices similar to price fixing?

 

[Lino]

So Bunny why is Capitec offering me financial compensation?

Proof of this?

 

[ToxicBunny]

So Bunny why is Capitec offering me financial compensation?

For what exactly?

 

[ToxicBunny]

Would that not amount to unfair business practices similar to price fixing?

Nope... Its all independent.. its not like they get together and go "How can we fsck over the client"...

 

[MrR]

Looking at the paragraphs the OP quoted it does paint a bleak picture.
I’m a tad concerned as to why there were comments to take your business elsewhere if you don’t want to sign.
Is it acceptable for companies to set conditions that protect them and throw the client to the wolves?
If clients feel that they are being mistreated should they not have the right to challenge the company?

Pretty much this:

They have every right to challenge the company, but don't expect the company to give a toss when all the competitors do EXACTLY the same thing.

Most large financial institutions work on that principle. "You don't like our terms and conditions, you can go look for it elsewhere." Ever read your short insurance terms and conditions? What about medical aid? Don't agree with it? Tried to argue and get it changed? What about iTunes T's & C's; have you read that and clicked on the I disagree (CANCEL) button? Overall, when a business is in a position of power and you need them, there's very little that you can do to change that agreement.

If you really have all the time and energy in the world and want to make a huge fuss and see no to little results, lodge a complain with the banking ombudsman.

 

[technofool]

3:20 pm on a Friday afternoon in Stellenbosch and nobody answers the Capitec Head Office phone. Maybe the Gautengers are right we are too lazy in the Cape.

 

[Lino]

3:20 pm on a Friday afternoon in Stellenbosch and nobody answers the Capitec Head Office phone. Maybe the Gautengers are right we are too lazy in the Cape.

Strange I got through to someone.