LOL ?
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Question of the Day: Will you be subscribing to the new Disney+ R49 streaming package?
Biggest ADSL ISPs revealed
- Thread starter rpm
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LOL ?
I blame Mweb for telkoms high numbers , the only real complaint i have with mweb really and it is a small one. My major problem is that in this country we cant go and attack our competitors via advertising, one good aspect about the USA is they can. I remember the big problem with BMW and an Ad they had using the term "Straightening out the Benz" the add had to be withdrawn it i recall.
If mweb could do the same and show people in its adds how they are being milked by telkom and how by spending a bit more , they can actually be saving more , their client base would grow a lot, but they are not able to due to regulations. Like the silly funeral benefits adds we see all the time , something similar but mweb vs telkom , see ads like that a lot especially pepsi vs coke. The reason why telkom still has so many subscribers is because those clients and not well informed and are lazy.
If mweb could could let them know they hey you are paying R150 for line rental then so much for 1 gig , so much for 2 gig ect ect , and give them a basic breakdown , and show the public that lets say telkom and 10 gigs , is the same price as paying mweb for everything and getting uncapped adsl! Not all people are tech savvy and thing must be explained to them in a simple way, so that they can see where their money goes to, and how much they can use and save by spending a bit more . I am not sure if mweb has a representitive on these forums , i hope they do. There are so many ways they can get word out . The web is not as restrictive as the SA government . They could ask people to host link on their blogs or write articles on their blogs .
Who knows what incentives they might or can use to get the people to help them ! Mweb took the first step by uncapping the web , now they need to keep on pushing telling the people about how flawed the rest of the market is. They can grow so quickly or fail so fast like the dstv on demand thing , sorry but there they messed up . Every single person on this forum and every person we know must get behind mweb and take away telkom clients . We can do nothing about the line rental we all need that for adsl , but if they have nobody using their "Do Nothing (broadband)" they will have to change! It wont be much longer people , the only thing still holding telkoms head above water is the LLU . If they loose that they are gooooooooone!!!! We must now work towards hitting them where it hurts we have no choice with regards to the line rental , but we can rather all go to a different ISP , and make that part of their income even worse , until they are in such a bad position that they will have to yeild . We have the power, not telkom .
They need to work to earn every extra cent that we must give them over and above what we are forced to give them , so give them nothing , becasue they have given us nothing! I am not an employee of mweb btw , just someone who is gatvol of being jerked around by telkom and its jurassic policies and buisness plans .
/end rant
If mweb could do the same and show people in its adds how they are being milked by telkom and how by spending a bit more , they can actually be saving more , their client base would grow a lot, but they are not able to due to regulations. Like the silly funeral benefits adds we see all the time , something similar but mweb vs telkom , see ads like that a lot especially pepsi vs coke. The reason why telkom still has so many subscribers is because those clients and not well informed and are lazy.
If mweb could could let them know they hey you are paying R150 for line rental then so much for 1 gig , so much for 2 gig ect ect , and give them a basic breakdown , and show the public that lets say telkom and 10 gigs , is the same price as paying mweb for everything and getting uncapped adsl! Not all people are tech savvy and thing must be explained to them in a simple way, so that they can see where their money goes to, and how much they can use and save by spending a bit more . I am not sure if mweb has a representitive on these forums , i hope they do. There are so many ways they can get word out . The web is not as restrictive as the SA government . They could ask people to host link on their blogs or write articles on their blogs .
Who knows what incentives they might or can use to get the people to help them ! Mweb took the first step by uncapping the web , now they need to keep on pushing telling the people about how flawed the rest of the market is. They can grow so quickly or fail so fast like the dstv on demand thing , sorry but there they messed up . Every single person on this forum and every person we know must get behind mweb and take away telkom clients . We can do nothing about the line rental we all need that for adsl , but if they have nobody using their "Do Nothing (broadband)" they will have to change! It wont be much longer people , the only thing still holding telkoms head above water is the LLU . If they loose that they are gooooooooone!!!! We must now work towards hitting them where it hurts we have no choice with regards to the line rental , but we can rather all go to a different ISP , and make that part of their income even worse , until they are in such a bad position that they will have to yeild . We have the power, not telkom .
They need to work to earn every extra cent that we must give them over and above what we are forced to give them , so give them nothing , becasue they have given us nothing! I am not an employee of mweb btw , just someone who is gatvol of being jerked around by telkom and its jurassic policies and buisness plans .
/end rant
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Some serious misreporting going on with these numbers by quite a few ISP's on that list. Those in the industry know this and from people working at those companies. Also it can be determined if you look at
- Size of IPC pipe
- Number of Terabytes moved (compared to average usage per user)
- Number of active connections at a given time on the network
- Size of callcenter (agent/customer ratio are similar across ISP's)
- Annual revenue from ADSL operations etc. (ARPU's dont differ greatly between ISP's)
- Resold accounts vs actual end users
etc. when you look at that in total you can see where things don't match up.
The reality is Telkom is completely dominating everyone. I remember being at Telkom conference where it was revealed that ISP's had less than 50K of the lines out of 650k that are in use. That included everyone including IS resellers and MWeb. Now that just lines but gives you an idea of the magnitude of what we up against.
We could report far higher numbers if we included dormant accounts and multiple accounts, vouchers etc. Doesn't make it honest to count them as clients. Having the perception of being a large player when you not is not going to deliver better service or attract more customers or make you more profitable. The only thing its good for is one's ego and possible acquisition strategy, but even then you just get called on it down the line when due diligence is done by the acquirer.
Those that have sacrificed their credibility to look "big" just seems silly.
- Size of IPC pipe
- Number of Terabytes moved (compared to average usage per user)
- Number of active connections at a given time on the network
- Size of callcenter (agent/customer ratio are similar across ISP's)
- Annual revenue from ADSL operations etc. (ARPU's dont differ greatly between ISP's)
- Resold accounts vs actual end users
etc. when you look at that in total you can see where things don't match up.
The reality is Telkom is completely dominating everyone. I remember being at Telkom conference where it was revealed that ISP's had less than 50K of the lines out of 650k that are in use. That included everyone including IS resellers and MWeb. Now that just lines but gives you an idea of the magnitude of what we up against.
We could report far higher numbers if we included dormant accounts and multiple accounts, vouchers etc. Doesn't make it honest to count them as clients. Having the perception of being a large player when you not is not going to deliver better service or attract more customers or make you more profitable. The only thing its good for is one's ego and possible acquisition strategy, but even then you just get called on it down the line when due diligence is done by the acquirer.
Those that have sacrificed their credibility to look "big" just seems silly.
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Sting
Ghost in the Machine
Well stated, Matthew! There are indeed some strange numbers in there. Honesty is always the best policy... keep at it!
So what are Web Africa's Numbers??
Then maybe RPM can put together something like this with different tables etc...??
ACTUALLY compare ISP service level on a meaningful basis...
Slayeruser
Expert Member
Telkom still at the top, although they lost a few customers, they are still there! and everyone wonder why they do nothing to compete against the rest???????
Sting
Ghost in the Machine
Was posted in an earlier article by rpm.
LIES LIES LIES
If you add up everything you get 901 612. Less than a million ADSL internet users. Surely we can't have only a million ADSL users. Yes I know a lot of people are using 3G etc but there are surely more than a million. Its possible that the smaller companies are hiding their stats or something. Because almost everyone seems to have internet access in some form these days.
If its true then broadband penetration is pathetically low. We have like 50 million people in SA and only 1million ADSL users.
South Korea also has about 50 million people and like 49.5 million internet users or pretty close.
BTW the only reason I suspect Telkom has so many customers is because of the hassle of moving over to another ISP
If you add up everything you get 901 612. Less than a million ADSL internet users. Surely we can't have only a million ADSL users. Yes I know a lot of people are using 3G etc but there are surely more than a million. Its possible that the smaller companies are hiding their stats or something. Because almost everyone seems to have internet access in some form these days.
If its true then broadband penetration is pathetically low. We have like 50 million people in SA and only 1million ADSL users.
South Korea also has about 50 million people and like 49.5 million internet users or pretty close.
BTW the only reason I suspect Telkom has so many customers is because of the hassle of moving over to another ISP
Polymathic
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Guys too few people have ADSL for some reason.
that is if telkom would actually install a line/wimax on your premisses.
AnimateX
Expert Member
Yes, the broadband penetration in this country IS very low. Although these statistics are not a true reflection on their own and alternative connectivity is not included I'm glad that a lot of people can finally see what ball-bark ADSL figures are like. A large percentage of South Africans cannot afford internet access never mind decent living resources like housing and education with the wide-spread poverty and lack of jobs we have here.
If you look around at your local demographic it might seem like everyone has some form of connectivity but just expand your view a bit over the global population of all classes and you will see some shocking revelations. This is why it is so important to force down the costs of basic internet connectivity and communications to stimulate growth in education, opportunities and economy.
This needed growth is continually undermined as the government has a stake in the retail of communications (Telkom) and we will continue to fall behind other nations unless something big changes soon. Abandoning compulsory line rentals and LLU would be a good place to start. Proper competition and regulation in the wireless arena would also go a long way. Also, if we could have a rottweiler instead of the spastic poodle that is ICASA that would also be nice.
If you look around at your local demographic it might seem like everyone has some form of connectivity but just expand your view a bit over the global population of all classes and you will see some shocking revelations. This is why it is so important to force down the costs of basic internet connectivity and communications to stimulate growth in education, opportunities and economy.
This needed growth is continually undermined as the government has a stake in the retail of communications (Telkom) and we will continue to fall behind other nations unless something big changes soon. Abandoning compulsory line rentals and LLU would be a good place to start. Proper competition and regulation in the wireless arena would also go a long way. Also, if we could have a rottweiler instead of the spastic poodle that is ICASA that would also be nice.
Nice - how ever sad this might sound, I'm unfortunately going to change to M-web as well, thier sheer size and market base ensures better capacity to muscle better prices, and hence give us the consumer a better product, i.e. their 384 uncapped solution, been reading up on the various options and wow theirs def does sound like the best....which i def think has something to do with their size. Kinda sucks for the smaller guys as it makes it hard to gain entry or market share..... :-(
AnimateX
Expert Member
Well as the figures in the article indicate, you shouldn't feel bad supporting MWEB as IS seems fair competition to them in terms of wholesale, which is what the little guys often resell. So it balances out the market at the moment. I'm tempted to go with MWEB as well, but somehow I subconsciously feel I must resist the dark side, he's got lipstick and a bow and gives you cookies but I'm wondering if Darth Vader is still in there..