BitCo Consumer Review

Still waiting on my 6 week lead time ... should get my LOS assessed in April some time :(
 
ChrisL89 said:
Finally, My connection is running and I'm connected :D

Just want to thank Mike and the Bitco team for all their help! You guys rock.
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Hi Chris,

That's for the post, really glad you are online!

hope you enjoy the service :-)

Mike
 
I also got the disappointing news that I dont have line of site today.

its ok, september we will move, and try again. hopefully get it timed so I never even get a telkom line wherever we go...
 
So I signed my quote on Thursday and received a call from Bitco on Friday saying that I will be contracted by the installation team for a LOS test.
Now the waiting begins :(
 
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I am just waiting and hoping for the news that a tower will go up near me soon :)
so over 3G at the moment..
 
Pitbull said:
I'm kinda in the same boat again. I'm in the process of acquiring another property. This means my connection needs to be moved. Once everything is cast in stone I will have to try and get the closest tower from either Mike or Garth to see if I can see the tower. I have my doubts though, but can surely make a plan. Frightened I might not have coverage and that will be a travesty...
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Hi Pitbull,

be like me and say to the estate agent offer subject to LOS :)

Some people thought i was crazy when i went to a show house and asked if i can climb on the roof!

What we will do for proper internet access :wtf:

on a more serious note just PM or mail me the potential address of the new place and i will check LOS and if we have users installed close by

We are also rapidly adding high sites and have many more for 2015

Mike
 
ruhanstander said:
Hi Bitco,

What's up with the Steiltes tower in Nelspruit? No connection.
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Hi Ruhanstander,

Seems like someone broke the only Fibre from Nelspruit to JHB :-(

Took about 24 hours to come back online

We are investigating redundancy on this route but seems our options are limited at this stage

Seems all good now

Mike
 
Any plans for towers in Pta area suburb : akasia, heatherdale, karen park areas ?

Regards
Frans
 
flapperjack said:
Any plans for towers in Pta area suburb : akasia, heatherdale, karen park areas ?

Regards
Frans
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Hi Flapperjack,

Unfortunately no plans to head that direction at the moment, the closest we have is Wonderboom and seems like you are a little too far :-(

Will keep you posted if we plan a build out that way

Mike
 
BitCo said:
Hi Flapperjack,

Unfortunately no plans to head that direction at the moment, the closest we have is Wonderboom and seems like you are a little too far :-(

Will keep you posted if we plan a build out that way

Mike
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Thx
 
Hi.

A friend of mine is possibly looking at getting BitCo, but he lives literally 1km outside of the coverage area.

Right next to Die Poort Laerskool

What are the chances that the wireless may work there? or how do we go about possibly getting a highsight nearer?
 
BitCo said:
Hi Gezza,

No alerts or reported issues at the moment, POP us a PM with your name or circuit ID and we will check it our for you.

Mike
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I got a reply back from bitco this morning that my connection is fine. Do you have any plans for the future to have out of hours support (and weekend support)?

Bitco has crippled my gaming experience. The LOS (LAG, Rubberbanding) on FPS has driven me up the wall. I can not wait to be done with my contract so that I can go to a better ISP.

I suggest you remove your claims that your connections are excellent for gaming. I will be reporting it as it is clearly false advertising.
 
Gezza said:
I got a reply back from bitco this morning that my connection is fine. Do you have any plans for the future to have out of hours support (and weekend support)?

Bitco has crippled my gaming experience. The LOS (LAG, Rubberbanding) on FPS has driven me up the wall. I can not wait to be done with my contract so that I can go to a better ISP.

I suggest you remove your claims that your connections are excellent for gaming. I will be reporting it as it is clearly false advertising.
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I have exceptional gaming in Bitco :confused:
 
Gezza said:
Pitbull, Let's just agree that you have an exceptional connection with BitCo, one of the few.
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I'm not the only one.

I have a ping of 5 - 8 on CS:GO
180 - 190 on WoW
other SA servers like rust around 30ms

No Lag or rubber banding.

I'm just curious as to why now you ask them to remove it because you have an issue :confused:

Also your assumption that I'm one of few. Sounds like you have an agenda, what ever it is. I really hope your connection gets sorted. Just think they way you going about it is wrong.
 
Pitbull said:
I'm not the only one.

I have a ping of 5 - 8 on CS:GO
180 - 190 on WoW
other SA servers like rust around 30ms

No Lag or rubber banding.

I'm just curious as to why now you ask them to remove it because you have an issue :confused:

Also your assumption that I'm one of few. Sounds like you have an agenda, what ever it is. I really hope your connection gets sorted. Just think they way you going about it is wrong.
Click to expand...

This has not been the only way I've went about it though.

I listed 5 issues earlier on this thread as to why I won't be signing another year with Bitco. If it sounds like I have an agenda, it is only becuase I'm paying a LOT of money for a service that has destroyed gaming for me. I haven't found one online game where I can play without LOS, rubber banding or lag spikes.

I am very happy for you and your connection, but in truth it makes me more mad to see one person with excellent service while others suffer.
 
Gezza, you are not the only one.

I had the Bitco 10Mpbs link installed at my place 3 weeks ago and still not up and running properly. I am getting so many timeouts on the link that its making it impossible for me to play any games on it. The service and support I am getting from them is just shocking.

I am thinking of trying Neotel Wireless now as I cannot continue like this with Bitco.
 
ChrisG79 said:
Gezza, you are not the only one.

I had the Bitco 10Mpbs link installed at my place 3 weeks ago and still not up and running properly. I am getting so many timeouts on the link that its making it impossible for me to play any games on it. The service and support I am getting from them is just shocking.

I am thinking of trying Neotel Wireless now as I cannot continue like this with Bitco.
Click to expand...

I don't think swapping one wireless for another will do you much better. I'm looking in to ADSL again. Sad year for me.
 
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