BitCo Consumer Review

ChrisChris said:
I do live in Centurion and I am feeling like it's been degrading, can't really point my finger anywhere as speedtest is usually spot on, but my peer traffic is shoddy during the week even after business hours, I don't really do online gaming so it doesn't affect me as much, streaming works fine but my roommate plays league and he says he gets spikes, I'm guessing these spikes happen when packets are dropped. When I do test packet drops against that server and bbc.co.uk though I get < 2% packet drops most of the time.
Only thing that's bothering me now is that when I wanna watch game of thrones monday after work, I don't wanna wait til 12 or 1 for it to finish downloading. My torrents don't go over 200kb/s on week nights. Weekends are brilliant, it downloads at the full 1000 - 1200 kb/s. Their new shaping system isn't working correctly a lot of the time.
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Whereabouts are you? I'm @ Eco Park. As long as it's after 7pm I get full speed on my 2mb line from Torrents, etc. I can even DL Nvidia patches, Win 7 updates, Steam games at full speed during the day (before FUP kicks in).

Wikkels88 said:
Thought so, just about everyone I've spoken to that live in Centurion seem to be the worse off when it comes to Bitco... Lots of packet loss, p2p shaped 24 hours a day during the week, FUP not working like it should... the people that are 100% happy with Bitco are probably those that have a high site to themselves outside of Centurion:D
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The only complaint I have is playing online with some of my games. It's definitely a mixed bag. MW2, CS, BF and generally PC games have been good for me.

Destiny and PES on PS4 have been bloody awful. I'm afraid to go and buy a 2nd hand copy of Hardline and it runs like C*ap.
 
disiza said:
BITCO is up to **** tonight as was last night and the night before..............and the night before

I AM PAYING R 1499.01 FOR A PREMIUM SERVICE AND I'M GETTING **** LIKE THIS!


http://netgauge.ookla.com/share/208095294.png
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You get 7mbps with 15ms ping and thats sh**?
 
Then say services aren't working. Don't post a Speedtest that looks fine and expect us to know that you're used to better.


And are you in a contract with Bitco?
 
Something is totally screwed at Bitco with CSGO, my speed tests are fine, if I ping google no requests time out(meaning its not the regular packet loss caused by interference), but if I hop in CSGO everything is ****ed up, and no its not their servers, I dont get these issues over at a mates house who's on a lousy 2mb telkom line...

PLEASE FIX YOUR **** BITCO, THIS HAS BEEN THE CASE EVERY EVENING FOR A FEW WEEKS NOW!!!!!!!!!!!!!!!!!!!!
 
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disiza said:
Gaming not working, lag ,rubber banding and huge packet loss. YouTube barely streams at 480p, dont judge or assume until you have used the connection yourself for 2 months!!!
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I would almost go as far as saying its starting to look like they are shaping more than just p2p downloads during peak times
 
slvr said:
What?

Those seem fine for 10Mbs at consumer level.
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mono2 said:
You get 7mbps with 15ms ping and thats sh**?
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disiza said:
Wrong, this is what I use to get everyday all day for about 2 months!

http://www.speedtest.net/my-result/4228237094
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slvr said:
Then say services aren't working. Don't post a Speedtest that looks fine and expect us to know that you're used to better.


And are you in a contract with Bitco?
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Yes on a contract, that's the issue with BITCO everything seems fine, speedtests look good,however its a false representation.

The service they provide is suppose to be a 1:1 contention with a 10mb/s down and 2mb/s up guarantee, everyday all day.

However the above is not the case, they have a loop hole ,the don't have to provide a "stable" network.
Now this is where the crunch comes for nearly 3 months the network was absolutely perfect then they take it away.WHY?
 
See screen shot of Q&A section of website
 

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So here is my review after about 2 months on the service.

Some background: I opted for the 2mbit service. I live in the Honeydew Ridge area, the techs said it's around 4.8km from those towers in the screenies posted just before this post. I used to have a 2mbit 120gb capped dsl account, but had it limited to 1mb so I could have a half stable connection. During rainy months the service would be terrible. I play SC2 and download stuff off Usenet on a SABNZBD machine that is set up to max out between 12 and 6am.

My experience: So far - fairly positive. Got a bit of a fright when I saw the mounting bracket and pole they use to mount the dish - it's massive. Make sure your body corporate will be happy with it. Coming from a 1MB DSL, my YouTube/streaming experience is a lot better (SD though). Netflix works OK'ish till you hit FUP. StarCraft plays pretty well, only with the odd bit of lag. Latency to EU is pretty good. During late-night time I easily finish the couple of downloads I have running on UseNet. During the day all p2p and usenet traffic is limited to max 20kb/s.

My issues with the service: The FUP. You just get this feeling that you are not quite getting what you are paying for. It is advertised as a 2mbit 1:1. Surely 1:1 contention means that for every 1mbit they sell, they should purchase/make available 1mbit on their network. All the talk of torrents breaking their network etc should in essence NOT even be a factor, as they should technically be provisioning extra capacity for every new customer they sign. I do understand that as this is an uncapped service, you cannot expect to use unlimited international data as this obviously increases costs. It does however irritate me to no end that while the connection is unused for the majority of the day, you get limited for the majority of the evening when you are home and actually would like to use it to its capacity. I mean - you are actually buying a 2mb for an hour, then 1mb for the other 5hours of your time at home.

My suggestion: Change the FUP to take effect over a longer time period, and then cool down over a longer period as well if you really feel you should stick with the current concept. I would say something like 6 hours during the week, and 12 hours on weekends? Math guys please prove me wrong - but surely you would still get similar max GB's out of your link if you set it up this way? Eg. If you queue up 100tb of http downloads and run at max speed 24x7 would data use not be similar per month?

PS: Any further developments on the "speed bumps"? Been contacted a fair amount of times by sales asking if I would like to upgrade - and they have no knowledge of the before mentioned "bumps". Soon you will have to stay competitive with all the 'Future Hoods' in development ;)

cheers
 
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