Blackberry Bold 9700

I use my phone A LOT, loads of surfing and downlaoding, lots of emails, some phn calls too. I get about a day and a half. I'd get at least 2days easy with less usage.
 
I get about a day and a half or two days, with average use, but charge it every night anyway. My boss gets 4 days, but uses email and phone calls only.
 
Need to wipe my BB 9700

OK, i need some help here please :(

So since i was meant to be based at a client for a few months, I had them create a BES account for me so that I could get my emails on my BB. It seemed like the only way. Was already getting my other work email via IMAP and using the GMail app for my GMail emails.

Then eventually realised that I could not upgrade the BB OS/software on my BB device or get updates via BB Desktop Software Manager (BECAUSE i was on their BES server). When i finished off at the client about 3 weeks ago I had them delete my BB account on their BES server. Then i went overseas for 3 weeks (used a pre-paid simcard whilst there) and now that I am back in SA I realise that my BB browser does not work anymore (i thought it was because i changed some data settings whilst overseas, but now I realise it might be because my traffic has to go thru their BES server).

Before I left for overseas, it was recommended to me that the easiest way to remove this BES stuff off my device would be to wipe the device. I initially balked at the idea but now I feel I have no choice.

Can someone plz point me in the right direction so that I can get all my stuff working again like when I first got the phone from Vodacom?
 
ryan411 said:
OK, i need some help here please :(

So since i was meant to be based at a client for a few months, I had them create a BES account for me so that I could get my emails on my BB. It seemed like the only way. Was already getting my other work email via IMAP and using the GMail app for my GMail emails.

Then eventually realised that I could not upgrade the BB OS/software on my BB device or get updates via BB Desktop Software Manager (BECAUSE i was on their BES server). When i finished off at the client about 3 weeks ago I had them delete my BB account on their BES server. Then i went overseas for 3 weeks (used a pre-paid simcard whilst there) and now that I am back in SA I realise that my BB browser does not work anymore (i thought it was because i changed some data settings whilst overseas, but now I realise it might be because my traffic has to go thru their BES server).

Before I left for overseas, it was recommended to me that the easiest way to remove this BES stuff off my device would be to wipe the device. I initially balked at the idea but now I feel I have no choice.

Can someone plz point me in the right direction so that I can get all my stuff working again like when I first got the phone from Vodacom?
Click to expand...

You should as your SP. I had my CEO move between BES and BIS and had to deal with Vodacom.
 
Thanks Daniedj. I finally got it fixed now.

ryan411 said:
EDIT: fixed :) after being directed by the vodacom blackberry consultant on 082 155.
EDIT2: I had to go to Advanced Options > Host Routing Table > Register Now.
That sent that registration message to me from Vodacom and I had to take my battery out for a couple of minutes and then start up again.
And then finally changing from Blackberry Browser to Internet Browser under the browser options seemed to do the trick!
Click to expand...
 
My browser is fixed now, but my video player is screwed. It just says "Unable to play content" when i try to play videos. Get this type of error when rebooting: "uncaught exception browser content provider 3gpp MIME type"

Between these issues i have been having and getting a R50 data bill for god knows what, I'm not too happy with my Blackberry, BIS or Vodacom right now.

EDIT: OK, looks like WhatsApp caused the problem, but now i gotta uninstall and reload software on my BB :(
http://supportforums.blackberry.com...phone/Uncaught-Exception-on-reboot/m-p/583609
 
Last edited:
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