Brackenhurst ADSL Problems

[LazyLion]

--Describe Problem: ADSL line drops when phone rings (filters replaced numerous times)
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (6Mbps)
--ISP name and account type (OpenWeb uncapped at night, Afrihost during the day)
--The time of day when you typically see these problems (Anytime of the day or night)

 

[georgelza]

--Describe Problem: NONE
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (4Mbps)
--ISP name and account type (Telkom)
--The time of day when you typically see these problems
--Closest Corner (Hennie alberts/Catherina street)

Gary, into which exchange are you wired, I go into the one on Hennie Alberts, located between Alice street and Hart Laan, waiting for the exchange to upgraded so that I can be changed to 10Mbps

G

 

[alexjg42]

--Describe Problem: Bad ping times when playing online games on local servers(where in the past the ping was much much better on the same servers)
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (1Mbps)
--ISP name and account type (Mweb uncapped)
--The time of day when you typically see these problems : All the time.

 

[georgelza]

Guys, Can we add closest corner, Brackenhurst is big, there are a couple of exchanges.

G

 

[alexjg42]

How do I find out where my exchange is? I think there is a telkom box across the road, not sure if that is the exchange? I stay in Lily Road

 

[georgelza]

It will be a big exchange, not a box/Telkom building or container size

G

 

[alexjg42]

Perhaps a google map highlighting the exchanges in Brackenhurst can be helpfull in this thread?

 

[LazyLion]

Gary, into which exchange are you wired, I go into the one on Hennie Alberts, located between Alice street and Hart Laan, waiting for the exchange to upgraded so that I can be changed to 10Mbps

That's the one I thought I was also connected to.
I'm in Overbury street, so I can't be that far from it, definitely under 2 kms.

 

[LazyLion]

This is the one I thought I was connected to.... It's actually the Meyersdal Exchange.
http://www.broadbandstats.co.za/exchange/RMEY

 

[LazyLion]

Go here and put your phone number in....
http://www.broadbandstats.co.za/search/phone/

 

[LazyLion]

and here is ALL the Exchanges in Alberton
http://www.broadbandstats.co.za/exchanges/province/Gauteng/district/alberton

 

[LlewFunk]

--Describe Problem: Terribly slow speeds during the evenings (from about 4pm) terrible latency with online gaming
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (2Mbps)
--ISP name and account type (Telkom 2Mbps uncapped)
--Closest Corner (Lily Road/Candlewood Street)

Is this going to help at all?

 

[LlewFunk]

can't even do a speedtest because the connection is sooooo bad wtf

 

[alexjg42]

--Describe Problem: Terribly slow speeds during the evenings (from about 4pm) terrible latency with online gaming
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (2Mbps)
--ISP name and account type (Telkom 2Mbps uncapped)
--Closest Corner (Lily Road/Candlewood Street)

Is this going to help at all?

We live very close to each other and I have terrible latency with online gaming. Not just from 4pm, but the entire time.

Oh and my exchange seems to be Meyersdal aswell. "You are connected to the MEYERSDAL (RMEY) exchange."

 

[alexjg42]

--Describe Problem: Bad ping times when playing online games on local servers(where in the past the ping was much much better on the same servers)
--Give the first six digits of our phone number (011 867 xxxx)
--ADSL line speed (1Mbps)
--ISP name and account type (Mweb uncapped)
--The time of day when you typically see these problems : All the time.

Just an update. Since yesterday. There's been an increase of static on my line. It keeps disconnecting me now from the net. It's very frustrating.

 

[LlewFunk]

Yeah, I think we are both in Lily Road.

I have no issues during the day because I am at work usually so I might not notice them...

The thing is that these issues only started about a week ago, I am going to phone Telkom tonight to see if I can get it resolved.

I will test noise on the line tonight.

 

[alexjg42]

Yeah, I think we are both in Lily Road.

I have no issues during the day because I am at work usually so I might not notice them...

The thing is that these issues only started about a week ago, I am going to phone Telkom tonight to see if I can get it resolved.

I will test noise on the line tonight.

Did you manage to test the noice on the line?

 

[alexjg42]

Update:

Telkom got to my house and somehow managed to solve the static problem somewhat.

I then strangely had 400+ ping on local gaming servers so I did a full factory reset on my modem and the ping dropped down to 130ms(which has always sadly been my norm). So it seems I'm back to normal. I'd still like it if my ping were better.

 

[LlewFunk]

I think that you would get better ping with a different ISP I have heard MWEB and Webafrica are good choices for gamers

 

[alexjg42]

I think that you would get better ping with a different ISP I have heard MWEB and Webafrica are good choices for gamers

I'm already with Mweb although I am open to try other ISP's to see if the ping changes.