Broken SIM card? Subscribers expected to pay for replacements

Oh please. Just more excuses for making money out of their customers. Truth is there is no good excuse for charging R125 for a sim card.
 
This doesn't explain why MTN charges double that of its nearest competitor, however. According to one of the supervisors at the MTN complaints division, the SIM swap fee may be waived if subscribers take “Y'ello SIM cover” for an additional R3 per month. :erm: mtn f@@n rapist not ayoba !!!!
 
R3 a month!!!!! And if history is anything to go by, prices never go down. Look at plastic bags. First they were like 10c and now about 50c. That R3 will end up being R5 in the next 3 years and about R10 in the next 5years etc. the growth is exponential.
 
complexities with a contract sim blah blah blah. milking is all it is.
 
Typical Cellular providers. With contract's you have the person locked in so charge them exorbitantly. With prepaid they can go anywhere so make is cheap to keep the customer.

Milking us.......
 
I call BS......
Had my Cell-C sim swapped out for free at Autopage when i needed to get a new 3G enabled sim.....
 
I recently got a new Vodacom sim card (old one was damaged), and it did indeed cost me R63 to do it.
 
All sim charges are unfounded.

If you want to get a new contract just buy a pre paid, load with minimum air time, use it, then ask them to convert it to contract :)
(this is what they did for me because they ran out of blank sims....I mean why not do this all the time?) they never charged me the once off sim cost for a new contract.
 
Speaking of which. If you're on MTN prepaid and you damage or lose a card, just buy a R1 starter pack, phone 173 and the SIM swap is done. Why is it so much more expensive for contract customers?
 
F****** MTN.

2 months to go and ending mtn contract woohoo free from these *******s.
 
If you were in no way responsible for the damage to the sim card, i dont see why you should pay - i didnt.

Make a fuss, they should sort you out.

I told them, to look at my phone bill, and see what makes more sense - not replacing my sim for free, or denying me the ability to use my phone. They got the message.
 
What a load of CROC. Just another excuse for these mobile operators to make money. They rip us off already with the price of calls and interconnect rates. Not sure who is worse the government or the mobile operators?
 
One more reason (for me, at least) not to EVER take out a contract.
 
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