Business ADSL

[ch@rge]

Hi All,

Have a business ADSL line at work (4Meg, 10Meg isn't available in our region) which keeps dropping out. I've had Telkom perform a diagnostic on the line and they tell my that the session is continually terminated by the ISP (MWEB). MWEB shift the blame to Telkom and vice-versa. I've asked our Telkom Rep to give me a test account, but he hasn't been forthcoming with one. Any Advice?

We're on the MWEB premium bus ADSL package - If another ISP could offer us a test account for a few days, this would be great. If the account impresses us, then we'd happily jump ship to that ISP(We're not contract bound at this point).

Any advice? Suggestions or help would be greatly appreciated

 

[adam_g]

Well if the line is dropping can you post the attenuation and SNR of your line.

 

[ch@rge]

Well if the line is dropping can you post the attenuation and SNR of your line.

Sadly not - its an MWEB Supplied Router and they've locked the thing down...

I've got another router, but not another account to test it out.

 

[adam_g]

If its those new mweb fon routers it is possible to check.

 

[ch@rge]

If its those new mweb fon routers it is possible to check.

Its a Billion Router (7402GX) - Mweb have changed the login credentials to disable access to the device. They remotely login and update settings upon request (Unless anyone here knows those credentials?)

 

[adam_g]

Its a Billion Router (7402GX) - Mweb have changed the login credentials to disable access to the device. They remotely login and update settings upon request (Unless anyone here knows those credentials?)

That's not cool from mweb. You mentioned you have another router. Do you mind testing on that one you could sign up for a free afrihost 1gb just to test.

 

[ch@rge]

Now at my Wits End with MWEB.

Any suggestions of good business uncapped ADSL providers? We only get 4meg in our area.
As previously mentioned, we have been with MWEB on their 'Premium' Business ADSL package - any good contenders to beat them, and I'll happily jump ship!