Call centre setup

[Smooth Cat]

Hi everyone

Need some guidance in setting up a new professional outbound call centre for about 5 agents. Trying to see which is feesable, work from home or office based.
What would be required to start up?
I need a system like Vicidial but not clued up how to get clear voip system connected.

Thanks

 

[Nemus]

Check out genesys or similar. For a limited number of users you might be eligible for a free/cheap package.

 

[RandomGeek]

Maybe check out this option, https://ictbroadcast.com/packages
Link that to a SIP Trunk of a provider of your choice and you should be in business.

 

[BackOffMyBrew]

Did you ever get sorted? I can assist with hosted solution. We can assist with the BA/PM side as well

 

[Smooth Cat]

Hi. No.
Still checking for a complete solution.
You can quote me.

 

[Anthro]

Check our Zailab, been using it for a similar sized callcentre with great results

 

[Smooth Cat]

Thank you.
Are you selling any financial products?

 

[LeonardV]

Hi Smooth Cat,

If you haven't come right yet, would love the opportunity to quote. We have a multitude of options for Hosted, On Prem, Work from Home or hybrid we can cater for.