Can a Telkom landline number be ported within a dialing code?

[dsd]

I had a Telkom landline (Bellville number 021 948 xxxx) which I then ported to Neotel. That worked great and my Neotel line has worked well except for some dropped calls.

We've now moved and there are signal issues with the Neotel line (poor coverage) and I've had a Telkom line installed (in the range 021 855 xxxx).

What I would like to do is port the Neotel number (which was originally a Telkom) number to the Telkom line. The call centre has been unhelpful with even getting me through to the number portability department, and eventually told me to go to the local Telkom shop.

According to them it is not possible to port the number to a different exchange. Is that accurate? My understanding of the landline number portability was that it would be possible to do this.

Does any one know if this is (or at least should be) possible?

 

[ToxicBunny]

Its quite possibly very correct.

 

[yebocan]

I had a Telkom landline (Bellville number 021 948 xxxx) which I then ported to Neotel. That worked great and my Neotel line has worked well except for some dropped calls.

We've now moved and there are signal issues with the Neotel line (poor coverage) and I've had a Telkom line installed (in the range 021 855 xxxx).

What I would like to do is port the Neotel number (which was originally a Telkom) number to the Telkom line. The call centre has been unhelpful with even getting me through to the number portability department, and eventually told me to go to the local Telkom shop.

According to them it is not possible to port the number to a different exchange. Is that accurate? My understanding of the landline number portability was that it would be possible to do this.

Does any one know if this is (or at least should be) possible?

...not possible,...moved in beginning of 2011, from CT CBD, to Green Point...due to different serving exchanges ...could not happen.

 

[franban]

Hi - sorry for responding to this old thread, but we are currently facing the same question on our business numbers and the above answers were conflicting.

Does anyone have first-hand experience of recently having ported a Telkom landline (within the same prefix dialling code area of course) successfully? If so, your feedback of how to do this would sincerely be much appreciated.

 

[chrisc]

I ported a Neotel number back to Telkom, but it had to be within the same exchange area. It was an 021-448 number which meant Cape Town Woodstock and Salt River, no further

 

[sajunky]

You can port Telkom number to VoIP provider. Just get fast and stable Internet.